
Audi North Atlanta
Roswell, GA
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Mr Andre Young the GM for this location was able to take a negative experience and turn it into a positive one, and that..is the character of a true leader with great professionalism & courtesy. “LEADER a negative experience and turn it into a positive one, and that..is the character of a true leader with great professionalism & courtesy. “LEADERSHIP IS NOT A POSITION OR A TITLE; IT'S ACTION AND EXAMPLE” More
BE AWARE OF THIS DEALER TRYING TO TAKE ADVANTAGE OF CUSTOMERS! DON'T LET THEM MAKE A SUCKER OUT OF YOU! On July 23, 2022, I spoke with Alex Price of Audi North Atlanta to request a quote for an exten CUSTOMERS! DON'T LET THEM MAKE A SUCKER OUT OF YOU! On July 23, 2022, I spoke with Alex Price of Audi North Atlanta to request a quote for an extended warranty on an Audi I was purchasing (and specified it should be Audi factory Platinum plan and go to the earlier of 120K miles or 10 years from in service date). He quoted me $10,000. The General Manager, Andre Young, acknowledged and agreed with the quote. However, 2 other local Audi dealerships agreed to sell me the exact same warranty for $5,165. More
Bought a CPO Q7 on February 27, 2022, for my wife. Today is April 11, 2022 and 2 things havent happened. I have not received any CPO paperwork except for an inspection checklist on a sedan automobile Today is April 11, 2022 and 2 things havent happened. I have not received any CPO paperwork except for an inspection checklist on a sedan automobile form that i had to request on March 18, 2022. The second problem is my temporary tag expires this Friday April 15, 2022, and I can't get any response from the finance department for help in checking on the tag. My wife is to have surgery Friday and I won't hace time to run around and solve this problem after the next couple of days. I also can't get any help from my salesperson because they are no longer there. This seems to be the perfect storm of inefficiencies within this organization. At this point I wouldn't recommend this dealer. Perhaps the GM will change my mind when I make that call today. Frustration mounts. More
Roy was a pleasure to work with in the service dept and really jumped through hoops to help us with our extended warranty on our Q7. And our service tech, Guillermo was wonderful too. We appreciate their really jumped through hoops to help us with our extended warranty on our Q7. And our service tech, Guillermo was wonderful too. We appreciate their hard work and honesty. We will definitely be back with any other service needs. Thanks again! More
I was ready to sign a deal for a very slightly used S4, but when I got the papers, they had tacked on over $10,000 worth of useless extras I had neither requested, nor desired. I'd spent many weeks looking but when I got the papers, they had tacked on over $10,000 worth of useless extras I had neither requested, nor desired. I'd spent many weeks looking for exactly what I wanted, and they messed up the deal by trying to rip me off. Stay away from these sharks. More
I recently purchased my first luxury vehicle, and the team here at Audi North Atlanta was amazing hands down. Nick was my sales consultant, Corie was the sales manager, and Amber & Avery were my finance team here at Audi North Atlanta was amazing hands down. Nick was my sales consultant, Corie was the sales manager, and Amber & Avery were my finance managers. I did do some shopping around before deciding on purchasing at a location; I chose Audi North Atlanta due to the quick communication, honesty, updates, and the best price (of course). At Audi North Atlanta I truly felt like they wanted to earn my business, and exceeded my expectations. Thank you again! More
I had a poor experience with this dealership/service center when I owned my last car. I purposely chose to purchase and service my new Car through the Marietta location even though I live in Roswell. I center when I owned my last car. I purposely chose to purchase and service my new Car through the Marietta location even though I live in Roswell. I was looking to save some time and figured I would try Roswell again, big mistake. I booked my appointment online and requested a loaner. I received confirmation text shortly thereafter. When I went to drop off my car, one of the first things the rep told me was that they didn't have any loaners to which I replied it would have nice to know that before I arrived. He then proceeded to tell me they don't usually give loaners for these types of services anyways, like a customer should know their internal policies. The fact is if I had known prior to arrival I could have made other arrangements. They had my phone and email, it wouldn't have take more than a minute to let me know ahead of time. He then suggested Enterprise was opening and I said forget it, this isn't going to work and left. Long story short, I will not be returning to this dealership and recommend using a different location. More
Chris is fantastic. I had service being done on my A4 and reached out to him about upgrading to an A5 cabriolet. the whole deal was worked out before I even arrived for service. On top of that I decided to reached out to him about upgrading to an A5 cabriolet. the whole deal was worked out before I even arrived for service. On top of that I decided to upgrade even further and they went through leaps and bounds to get me into the car I wanted. More
We purchased a 2021 - SQ8 and are delighted! Chris Stroud was outstanding to deal with and was very thorough. This is the 4th car purchased from Chris and I will say he always keeps his words and commitments was outstanding to deal with and was very thorough. This is the 4th car purchased from Chris and I will say he always keeps his words and commitments. He is outstanding to deal with. We have sent friends to him too. I highly recommend the dealership and Chris in sales. Roy in service is another star! More