Audi North Atlanta

I am completely disappointed from this business I don"t know but somebody remove my post from Yelp . I created different accounts on Yelp and one day after I posted somebody remove it ????????????gu I don"t know but somebody remove my post from Yelp . I created different accounts on Yelp and one day after I posted somebody remove it ????????????guess whooooo................... I want to gave negative one Hundred for this business . This is the worst experience I ever had ...I posted the review down below on Yelp around a mount ago . A few days later the General Manager posted a comment, and I think they wanted to fix my mirror and i believed them, but i was wrong. i tried to contact Paula McCanonn ( More than 15 calls ) but I didn't get in contact with Ms McCanon . We left a message to her. Then a few days later a man from Audi called us and we described our situation to him . Then this man said that he was gonna order the parts for our car and gonna call us whenever he get the parts . Three week later we call to ask what happen but no body knew what we were asking about, of course . And then the customer services directed us to the Parts department. And The person from the parts department said that the parts for our car had never been ordered !!!!!!!!then he transfer our call to the general manager again, but can you guess ?....no answer of course . This is not all , towards the end of December I visited the Audi north Atlanta to cancel my road hazard tire protection plan .The lady in the office cancelled my plan and she said "Boris, in next 30 days you will get a full refund." but here i am, still waiting for the refund, maybe one day I will get my money ....maybe not. (Review from a month ago) 12/29/2014 This is for all future costumers, keep your eyes open wide guys !!!!!! I bought an Audi Q7 2014 y., Pre-owned (12500) miles around a month ago from them, and regret that to this day !!!! They was so nice when they took my money, but after that I'm suddenly nothing to them. After the oil change in their facilities, my side view mirror was damaged, and it stop working properly. I take a look at the mirror and I found glue inside of the mirror (it had been repaired) and i showed this discovery to the service department in Audi North Atlanta!!!! Of course they knew nothing of the glue !!!! Any warranty or help in order to fix my mirror has been rejected because of the glue. 2000 $$$ from my pocket, it's not about the money, but the way they treat me as a customer, as if it was my fault They told me to take my keys, leave and have a good day !!! Even though they claimed to know nothing about the glue, when i bought the car, the sales man assured that the car was very carefully inspected, and the inspectors said everything was in check and brand new. And i am 120% sure that i didn't glue my own mirror back into place. Here is the comment on the General Manager after my post : General Manager Comment from General Manager of Audi North Atlanta Business Manager 12/31/2014 Boris, Thank you for your feedback. I would like to apologize for your confusion regarding your Q7. I would like to speak with you regarding this in hopes that I may restore your faith in our dealership. I can be reached at 404-994-****. I look forward to hearing from you. Best wishes, Paula McCannon, General Manager and after she responded i thought my problems would be solved, so i deleted the review, but i guess not...... More

Great Buying Experience I bought an Audi S5 from Audi North Atlanta. I worked directly with Tres Russell. Tres was very friendly, knowledgeable, accomodating, customer orien I bought an Audi S5 from Audi North Atlanta. I worked directly with Tres Russell. Tres was very friendly, knowledgeable, accomodating, customer oriented. he came in on his day off to meet me at the dealership and worked around my busy time schedule. he was polite, courteous, and never used any high pressured sales. My entire sales experience was excellent. I would definitely buy from Audi again and would use Tres as the Audi Car Specialist. E. Jones More

S4 gets the nod Our current luxury sedan lease was about to expire. A similar model was being considered as a replacement. Having enjoyed an A4 Audi convertible previ Our current luxury sedan lease was about to expire. A similar model was being considered as a replacement. Having enjoyed an A4 Audi convertible previously, we decided to check the new Audi line. Maurice Davis helped us immensely and showed us several options. With his help and Michael Bates, we finally settled on the S4 line that met our budget needs. We took it home the next day and are enjoying this great car. More

Excellent experience! I have been a customer of the team at Audi North Atlanta for many years and have purchased & serviced multiple Audis there. I have always received top I have been a customer of the team at Audi North Atlanta for many years and have purchased & serviced multiple Audis there. I have always received top-notch service in every aspect of my interaction: from test driving to great prices to the painless purchase process to the phenomenal ongoing service/maintenance, I am always impressed with the high level of customer service and professionalism I encounter. I recently purchased another Audi at North Atlanta and it was the best buying process I have ever encountered. Michael Bates and Greg Savitt are cosummate professionals that deliver a very high level of service throughout the buying process. In the service department, Joey McGary has worked with me for years through multiple Audis among others (including Amy Pluger). The fantastic service team is a large part of the reason I keep coming back to Audi North Atlanta. I know I will be well taken care of after each purchase. Great prices, very professional purchase process, amazing customer service! Great dealership! More

Thank you for the best customer service ever!!! From the moment I walked into the dealership I was treated with respect and kindness. Steve B. went above and beyond to help me decide what was the be From the moment I walked into the dealership I was treated with respect and kindness. Steve B. went above and beyond to help me decide what was the best vehicle for my family. Kevin, Steve and the gentlemen in finance were knowledgable, friendly and extremely helpful. Steve B took about two hours of his time to go over every detail of the Q7 with me. I can not thank you guys enough for treating me and my family so great. You will definitely have my referrals and my repeat business. More

Friendly, Pressure-free Service John was fantastic. I found several different cars online and John was the first dealership to call me back and set up a drive. I had to reschedule an John was fantastic. I found several different cars online and John was the first dealership to call me back and set up a drive. I had to reschedule and he immediately sent an email with the new time - no fuss. The drive was great. He allowed us all the time we needed to look at the car. It was used and still had a slight pet odor and was a little dirty and he assured us that would be taken care of. We had other cars to check out, but he didn't pressure us at all, just reminded us it might not be there later. He called us over the weekend to let us know the car was still around. When we came back, they had done an amazing job of detailing the interior! He allowed us to drive it again and when we decided to purchase, he was as efficient as possible with the paper work, all while being friendly and enthusiastic. It was a great experience and I felt he really cared about us getting what we needed, not just about selling a car. More