Audi North Atlanta

Great Pre-Owned Experience It was quite a smooth & quick buying experience of my 2013 VW GTI. I would highly recommend Tres and the beautiful, state of the art Audi of North At It was quite a smooth & quick buying experience of my 2013 VW GTI. I would highly recommend Tres and the beautiful, state of the art Audi of North Atlanta dealership. More

Exceptional services Kay was very nice and helpful, she arranged for me to get a ride to an appointment and called to let me know my car was ready and checked to see if I Kay was very nice and helpful, she arranged for me to get a ride to an appointment and called to let me know my car was ready and checked to see if I needed a ride back. She was courteous and willing to help me verify if my issue had been fixed. More

Above and beyond Nick went above and beyond and found me the exact car I wanted. I had been told by 3 other dealers the car I wanted wasn't available. He was always Nick went above and beyond and found me the exact car I wanted. I had been told by 3 other dealers the car I wanted wasn't available. He was always kind and courteous and never pushy. He followed up enough to keep me excited about getting the car. I had extenuating circumstances with purchasing the vehicle, he and Debbie Graber made it possible and a positive experience. More

Great Experience From the sales staff to the managers I received excellent service and feedback from everyone I worked with. Nick Watterson worked with my trade in and From the sales staff to the managers I received excellent service and feedback from everyone I worked with. Nick Watterson worked with my trade in and put me in a great pre-owned car. I'll be coming back when I'm in the market for a new car. In the meantime I'm sending friends and family their way. Great experience and top notch service. More

Disappointed in salesman I realize now I should have waited to respond to the email evaluating my experience. I just realized today (4/27/15) that the power door on my car do I realize now I should have waited to respond to the email evaluating my experience. I just realized today (4/27/15) that the power door on my car does not work (except manually). I guess I did not check it out as thoroughly as I thought. Otherwise, I am enjoying driving my RX 330. Mr. Garneys said he knew the Audi, not the Lexus. It showed. More

Most Positive Car Purchase Experience Of My Life Joe Williams was by far the most genuine, professional and honest salesperson with whom I have ever dealt. His extensive knowledge and genuine belief Joe Williams was by far the most genuine, professional and honest salesperson with whom I have ever dealt. His extensive knowledge and genuine belief in the Audi product was very helpful in letting me know that purchasing an Audi was the right decision. His efficiency, along with the Finance Director, Robbie Beard, made the process seamless. I'm an Audi customer for life! More

Extremely Disappointing I purchased a used vehicle from the North Atlanta store in September and since this purchase I have constantly had to drop the car off for one issue a I purchased a used vehicle from the North Atlanta store in September and since this purchase I have constantly had to drop the car off for one issue after another. From the display motor to worn out seals, there is just a list of issues popping up and none of this was mentioned or repaired prior to my purchase. To further my frustration, the extended warranty I was sold has covered little to none of the true issue with the car which I am sure service department was aware of prior to my purchase (the suspension had 60+ error messages). I did not believe that this is the quality of service that Nalley would expect from their stores so I decided to reach out to the general manager of this location to give them an opportunity to address my concerns. Used or new, the vehicle should have been brought up to standard prior to selling the vehicle. I emailed the General Manager Paula McCannon but I received no response. Ai this point I would recommend that you avoid Nalley at all costs and purchase from Jim Ellis Audi. There is a reason they are the number one dealership in the country right now. More

Drove 200 miles just to buy another Audi from Audi North We drove 200 miles just to purchase another Audi from Audi North. Our sales professional Stave again treated us with great respect and valued our time We drove 200 miles just to purchase another Audi from Audi North. Our sales professional Stave again treated us with great respect and valued our time. I tried to buy closer to home but every dealer tried to low ball my trade. Then they start all the calls and emails to try to get us back in to renegotiate. Audi North has hit my budget on their first offer both times. The Audi North team from receptionist, sales, finance are class all the way. More

Excellent Saturday Service I made an appointment for an oil change on my Q5 on Saturday, Feb 7th, only to realize that I had made the appointment at the wrong dealer. Even on a I made an appointment for an oil change on my Q5 on Saturday, Feb 7th, only to realize that I had made the appointment at the wrong dealer. Even on a Saturday, Audi North Atlanta worked me in and had me back on the road in about an hour. Oh, and they didn't make me feel like a real dummy for not knowing where I had made my original appointment! I will definitely be using Audi North Atlanta for all my service needs! More