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Audi North Atlanta
Roswell, GA
511 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 511 reviews
October 10, 2024
Service manager was friendly and helpful. The oil change service took almost 2 hours. I also did not notice that the oil disposal fees were not included in the initial estimate. The oil change service took almost 2 hours. I also did not notice that the oil disposal fees were not included in the initial estimate. More
by beckertomr
Employees Worked With
Amy
October 03, 2024
I was in your dealership earlier in the week and Ms. Kay Khim helped us to resolve our questions. She was extremely courteous and professional in dealing with us. She finished our questions and then wen Kay Khim helped us to resolve our questions. She was extremely courteous and professional in dealing with us. She finished our questions and then went an extra mile with our questions on navigation system. We were very pleased with her work ethics. I believe she has bright future with the team. More
by Ezrahman
Employees Worked With
Kay Khim
October 01, 2024
I have enjoyed my relationship with the Audi dealership in Roswell since our purchase of our Audi C7 in 2016… The real star of the Audi service and scheduling group is Amy… And Audi should be proud to have in Roswell since our purchase of our Audi C7 in 2016… The real star of the Audi service and scheduling group is Amy… And Audi should be proud to have her representing the company in such a professional way. More
by tiawalttgwpep
Employees Worked With
Amy
September 29, 2024
Airbag light on dash. Dealer had vehicle for half day, charged me over $300 to “diagnose” the problem and said I needed to replace the passenger seat sensor module for $2, Dealer had vehicle for half day, charged me over $300 to “diagnose” the problem and said I needed to replace the passenger seat sensor module for $2,300. I said I would look for a used module. When I got home I looked under the seat and saw a large wiring connector dangling loose - with a purple label that said “Do Not Disconnect”. I reconnected it and the airbag system is fixed. Unbelievable if it hadn’t actually happened yesterday! More
by BigRob
Employees Worked With
Service Technician
September 26, 2024
Q7 oil change with coupon - good deal. Quoted 2 hours wait even with appt. Asked for a ride home 10miles away, denied - “too far” and “you didn’t spend enough on service for a ride” - fail Quoted 2 hours wait even with appt. Asked for a ride home 10miles away, denied - “too far” and “you didn’t spend enough on service for a ride” - fail because amenities list Ride/Loaner/Drop Off service. Knew they would do an inspection with “recommendations for extra services” - denied all extras, but glad they looked it over underneath etc. They did find some worn tie rod bushings and $1,150 to replace - I’ll shop around for a second opinion and pricing. It appears the oil change was done properly and service interval reset. More
by Neal
Employees Worked With
Service advisor.
September 25, 2024
Has to the worst car buying experience I have ever had. Purchased 6/25/2024 and still don't have plate. Never return phone calls and paper plate expires tomorrow again. Was told they were going to send a t Purchased 6/25/2024 and still don't have plate. Never return phone calls and paper plate expires tomorrow again. Was told they were going to send a third one and still do not have. More
by Bill
Employees Worked With
Erwin Wilson, Andre Young, Kevin Kim
September 25, 2024
Richard was a great salesman. He was very personable and straight forward. Several others in the dealership spoke with us at different times and offered beverages or snacks. This He was very personable and straight forward. Several others in the dealership spoke with us at different times and offered beverages or snacks. This was by far the best car buying experience ever. Thank you Richard Yam. I love my car. More
by Erlight
Employees Worked With
Richard Yam
