Audi North Atlanta

I recently purchased my first luxury vehicle, and the team here at Audi North Atlanta was amazing hands down. Nick was my sales consultant, Corie was the sales manager, and Amber & Avery were my finance team here at Audi North Atlanta was amazing hands down. Nick was my sales consultant, Corie was the sales manager, and Amber & Avery were my finance managers. I did do some shopping around before deciding on purchasing at a location; I chose Audi North Atlanta due to the quick communication, honesty, updates, and the best price (of course). At Audi North Atlanta I truly felt like they wanted to earn my business, and exceeded my expectations. Thank you again! More

I had a poor experience with this dealership/service center when I owned my last car. I purposely chose to purchase and service my new Car through the Marietta location even though I live in Roswell. I center when I owned my last car. I purposely chose to purchase and service my new Car through the Marietta location even though I live in Roswell. I was looking to save some time and figured I would try Roswell again, big mistake. I booked my appointment online and requested a loaner. I received confirmation text shortly thereafter. When I went to drop off my car, one of the first things the rep told me was that they didn't have any loaners to which I replied it would have nice to know that before I arrived. He then proceeded to tell me they don't usually give loaners for these types of services anyways, like a customer should know their internal policies. The fact is if I had known prior to arrival I could have made other arrangements. They had my phone and email, it wouldn't have take more than a minute to let me know ahead of time. He then suggested Enterprise was opening and I said forget it, this isn't going to work and left. Long story short, I will not be returning to this dealership and recommend using a different location. More

Chris is fantastic. I had service being done on my A4 and reached out to him about upgrading to an A5 cabriolet. the whole deal was worked out before I even arrived for service. On top of that I decided to reached out to him about upgrading to an A5 cabriolet. the whole deal was worked out before I even arrived for service. On top of that I decided to upgrade even further and they went through leaps and bounds to get me into the car I wanted. More

We purchased a 2021 - SQ8 and are delighted! Chris Stroud was outstanding to deal with and was very thorough. This is the 4th car purchased from Chris and I will say he always keeps his words and commitments was outstanding to deal with and was very thorough. This is the 4th car purchased from Chris and I will say he always keeps his words and commitments. He is outstanding to deal with. We have sent friends to him too. I highly recommend the dealership and Chris in sales. Roy in service is another star! More

I was doing work in the area and ran over something and had an emergency flat tire that had to be repaired that was not an Audi vehicle. Kay made sure that we had the tire changed and the spare put on. Ken had an emergency flat tire that had to be repaired that was not an Audi vehicle. Kay made sure that we had the tire changed and the spare put on. Kenny was awesome changing the tire. Love this dealership! They went above and beyond any dealership I've ever been at. My next vehicle will be in Audi. More

People make the difference here in sales and service Can't say enough great things about some of the people at Audi North Atlanta. Audi makes an awesome car - but there people here make it an awesome exp Can't say enough great things about some of the people at Audi North Atlanta. Audi makes an awesome car - but there people here make it an awesome experience. Salesman Kevin is great to work with. He listens and is patient and guides me along to the car I want/need and not what company is trying to sell. Roy in service provides great personal service. He responds quickly, takes care of what is needed and kindly suggests things I could consider looking at when getting serviced, without making me feel like I'm being pushed into something I don't need. Because of Roy and Kevin I have built trust in Audi North Atlanta. More

Terrible service I’ve had bad experiences with Audi North Atlanta service department in the past, consistently. They left black spots in the interior (headliner and si I’ve had bad experiences with Audi North Atlanta service department in the past, consistently. They left black spots in the interior (headliner and side panel), washed half of the car, didn’t want to fix the noise that the car was making since I bought it (2018 Q7), I took it to a different dealer and they fixed it. Just terrible service that you don’t expect from brand like Audi. Last few services that I needed I would drive to Gwinnett Audi which is about 40 minutes away instead (North Atlanta is only 10-15) of going to North Atlanta. I needed an oil change and thought why don’t I give them a try just because they are so close to me. They informed me that the oil change is $139.99, I told the advisor (Kay) that they have a coupon on their website for $69.99 for up to 5 quarts for 4 cylinder cars. She tells me because I have an SUV its more (She assumed that it was 6 cylinder but my car is 4), I corrected her and then she immediately tells me that’s for sedans and not SUVs, I told her that it doesn’t state anything about the size of the car but only engine and amount of oil. She advises me that she is going to check with her manager, comes back after 5 minutes or so and tells me they will honor the price but they will have to charge for extra quarts. I asked her how many does my car take, she wasn’t sure and just told me 7-8 (No idea how you can fill 8 quarts in 4-cylinder engine). While waiting I decided that I was not going to get any service done there but she made it sound like they were doing me a favor. It’s not about the extra quart or 5 or another $50 or a $100, it’s the principle and when you pair that with terrible customer service there is no way I will ever go back there, for anything. Worst service ever. Great sales guys I’ve dealt with but terrible terrible service, do not go there expecting that they will take care of your car. More