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Audi Natick

Natick, MA

4.7
850 Reviews

549 Worcester Street

Natick, MA

01760

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Showing 850 reviews

January 18, 2010

I have had this car for 6 years and bought it new from Bernardi. It is my first experience with Bernardi or Audi. from the first i have found, Steve and every member of the team completely focused on a More

by Jay Baitler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ross
Jan 22, 2010 -

Audi Natick responded

Hi Jay, Thank you for your review! One common question is always how long one can expect their car to last. It really is true there's no greater service you can do for both you and your car as to have it regularly attended to by our Factory-Trained Certified Audi technicians! Bob Grelotti, General Manager. 508-651-0388 http://www.bernardiaudi.com

January 16, 2010

I have done business with Bernardi Audi for many years, including purchasing cars and having cars serviced. This is one of the great auto dealers. I recently purchased an Audi A6. My salesman, Dave Hamil More

by enyaw201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hamilton
Jan 22, 2010 -

Audi Natick responded

Thank you Enyaw! Dave's been a member of our team for many years and also assists many customers with their financing needs as well. He becomes more dedicated and knowledgeable to his craft as each month goes by! Bob Grelotti, General Manager. 508-651-0388 http://www.bernardiaudi.com

January 16, 2010

Fantastic experience. i visited several other Audi dealers in my area and none came close to the service, friendliness, pricing and overall experience. I have already recommended Bernardi Audi to many More

by r80921119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego
Jan 22, 2010 -

Audi Natick responded

Thank you R809! We really do care about our customers and they tell us staying in touch with them demonstrates that. As time and miles go by, our thoroughly knowledgeable service staff will also call or email friendly reminders to you that a service visit may soon be due too. Bob Grelotti, General Manager. 508-651-0388 http://www.bernardiaudi.com

January 15, 2010

We are very pleased with the care and attention of both the service and sales departments where we are greeted by name. We have just purchased our 4th Audi from this dealership.Problems are addressed qui More

by sheller177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ross; Dave Hamilton
Jan 22, 2010 -

Audi Natick responded

Thank you Sheller for your review and certainly your repeated business. I believe nothing speaks volumes as does someone returning to the brand and the dealer over and over. Thank you VERY much again! Bob Grelotti, General Manager. 508-651-0388 http://www.bernardiaudi.com/

January 14, 2010

After driving BMW for years, I decided to try out Audi for a change. The dealership was a great experience. Folks there were very friendly and customer focused. Throughout the process we did not experi More

by jscho33hk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Zalewski
Jan 14, 2010 -

Audi Natick responded

Thank you jscho! We're doing our best to get the word out that Audi is the car to drive! Audi is enjoying all-time highs for Brand Awareness and Brand Consideration and during 2009 performed the best year over year in the Import High Group. We don't need to pressure customers, the product speaks for itself! Bob Grelotti, General Manager. 508-651-0388

January 14, 2010

A good selection of cars to choose from and competitive pricing with other Audi dealers and competitors. Very responsive sales team that listened carefully to both the features I needed in the car and the More

by simondavo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Collotta
Jan 22, 2010 -

Audi Natick responded

Thank you Simon! All dealers will say they offer Selection, Service, and Savings. We do too, but we strive to add Knowledge, Personality, and Commitment into each transaction as well! Thank you again for your comments and of course your business. Bob Grelotti, General Manager. 508-651-0388 http://www.bernardiaudi.com/

January 14, 2010

I could not recommend this dealership more highly. After buying my Audi here, I drive 20 miles out of my way to come back for service, even long after the warranty has expired. They are professional, court More

by JulieinA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ross
Jan 22, 2010 -

Audi Natick responded

Hi Julie! Thank you very much for your repeated business. We know that people often do believe that dealer rates are higher, but I assure you we do our competitive shopping homework too. We truly strive to deliver not only the very best product and service possible by Factory-Trained Audi Certified Technicians, but also at a very fair and competitive price too! Bob Grelotti, General Manager. 508-651-0388 http://www.bernardiaudi.com

January 14, 2010

I already owned an Audi that I had bought from another dealer when I decided to buy a new Audi. I visited several Audi dealerships in and around the Boston area. I knew exactly what car and options I wa More

by kapps123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danilo Tonel
Jan 22, 2010 -

Audi Natick responded

Thank you Kapps! In this day and age there truly are many fine cars from which to choose. I guess you might agree then that the deciding factor often comes down to the abilities of the salesperson and the organization they represent. We are so aware of that importance to a customer! Bob Grelotti, General Manager. 508-651-0388 http://www.bernardiaudi.com

January 13, 2010

I had a fantastic experience, a no pressure sale and I got just the car i wanted at a reasonable price. The follow up and attentiveness to all of my questions, and the post sale support has been fantastic More

by RichardK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Zalewski
Jan 14, 2010 -

Audi Natick responded

Thank you RichardK! I know it's a cliche to say "the service begins once you own the car." But in our case it is the truth. There are several of us who have 30+ years with Bernardi and many of us with over 20+ years. This is not a job for us, it is our life. And we treat it and our customers with that respect and dignity that it demands. Bob Grelotti, General Manager. 508-651-0388

January 13, 2010

Overall, I had a very good experience buying my new car there with friendly staff and nice show room. I would recommend this dealership to my family and friends. I am considering to use this dealership als More

by zelmira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R. Ollari
Jan 14, 2010 -

Audi Natick responded

Dear Zelmira, Thank you very much for your review! If there is a single question that best defines a business' approach and attitude, I believe it's "Would you recommend a friend or family member?" We work to uphold and enhance our customer image each day in every aspect of vehicle ownership. Bob Grelotti, General Manager. 508-651-0388

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