Audi Natick

I had returned to dealership regarding a recent, repair issue and Ben Bonzey took extra care in facilitating my immediate needs as usual! He actually went way outside the box and personally researched and issue and Ben Bonzey took extra care in facilitating my immediate needs as usual! He actually went way outside the box and personally researched and solved my repair issue - can't thank Paula, him or Bernardi Audi enough! Please feel free to call me if necessary. Dana Essigmann Wahlberg Productionz (508) 215-9564 More

Ross Kowalik is the absolute best. I buy Audis and I buy them in Natick because of the service Ross provides. I would not even consider changing dealerships even for a material savings I buy Audis and I buy them in Natick because of the service Ross provides. I would not even consider changing dealerships even for a material savings on price because of my loyalty to Ross. You are lucky to have him. So am I. Thank you Ross!!! Brett Gordon More

The entire team was great. Very professional and supportive in helping me make the best decision for me, putting me in a great car that met all my expectations Very professional and supportive in helping me make the best decision for me, putting me in a great car that met all my expectations More

Joey was great help and excellent sales person. Josh was my first finance manager for the day and it was very bad experience. I almost walked away from the deal. I would not recommend that experien Josh was my first finance manager for the day and it was very bad experience. I almost walked away from the deal. I would not recommend that experience with him to any of your customers. Then I asked for different finance manager and was introduced to Jason who was very nice and ran everything perfectly. So Joey 10 out of 10, Jason 10 out of 10 and Josh 1 out of 10. More

Everything is done very well. Communication is excellent. Lots of inventory. Very well run dealership Communication is excellent. Lots of inventory. Very well run dealership More

The entire team was outstanding, and there’s nothing in the industry close to the level of service that group offers the industry close to the level of service that group offers More

Audi Natick was awesome! Such an easy process thanks to great customer service and efficiencies! Tony was the best - great communication, super knowledgeable, and an all arou Such an easy process thanks to great customer service and efficiencies! Tony was the best - great communication, super knowledgeable, and an all around great person to work with. Filip was super fast with the financials and getting the best financing rates! More

Great service, very professional sales team. We are new EV buyers and Jorge and team were very responsive to all our questions. We are new EV buyers and Jorge and team were very responsive to all our questions. More

My beloved 2000 B5 S4 has hit 88K miles and along with a "Major Service" needed a new timing belt/water pump/thermostat/rollers/idlers, new valve cover gaskets and all four cam phasers seals replaced, a coo "Major Service" needed a new timing belt/water pump/thermostat/rollers/idlers, new valve cover gaskets and all four cam phasers seals replaced, a coolant flush and fill and other services to get her in shape for the next 23 years :) I felt blessed to find that coincidently the technician assigned to my S4 (Julio) had also owned a Laser Red '00 B5 S4 and had loved his car as well. Had to be a good sign. I picked up the car and it's running as perfect as the car appears. Had to take it out on The Big Road for a blast on the way home and enjoyed every mile. Ross and Julio took extra special care of my car and I appreciate every bit of their effort. Cheers! More

Great approach to the sale with no pressure close - took the necessary time to address my questions the necessary time to address my questions More