Audi Natick

Car came back like new In addition to routine service I had my SUV Q5 detailed. I have never seen a better job. Some small scratches, which I thought would need body shop In addition to routine service I had my SUV Q5 detailed. I have never seen a better job. Some small scratches, which I thought would need body shop work, were completely buffed out. My car looks and feels like new! Mike from Needham More

Excellent Service! The staff at Audi Natick were outstanding. They did a great job and the car was ready ahead of schedule. I would recommend them always. The staff at Audi Natick were outstanding. They did a great job and the car was ready ahead of schedule. I would recommend them always. More

Great service The Bernardi team always goes out of their way to make servicing your vehicle an easy, pleasant experience. Thorough attention to detail is their trad The Bernardi team always goes out of their way to make servicing your vehicle an easy, pleasant experience. Thorough attention to detail is their trademark. More

I recommend Audi Natick unequivocally. Everyone at Audi Natick was a pleasure to work with. They were extremely attentive throughout the process, and willing to maneuver to accommodate my s Everyone at Audi Natick was a pleasure to work with. They were extremely attentive throughout the process, and willing to maneuver to accommodate my specific circumstances. New to the game (I was her first sale), working with sales manager Aiden Power, my brand specialist Ruzhena Vishnevski jumped through every hoop imaginable to keep me happy. I recommend Audi Natick unequivocally. More

Outstanding Great service! The appointment was made quickly. They had the loaner ready when I arrived. They finished the work on the car sooner than they original Great service! The appointment was made quickly. They had the loaner ready when I arrived. They finished the work on the car sooner than they originally stated. More

Friendly and accommodating people with great service Great communication on service recall and scheduling regular service appointment in a timely manner and friendly & courteous staff. Had a good experie Great communication on service recall and scheduling regular service appointment in a timely manner and friendly & courteous staff. Had a good experience when I bought the car from them and that experience keeps on getting better with each regular service. I would highly recommend bernardi's to anyone looking for a new audi or for servicing there old car More

Great People and Great Service!! I had my A6 in for service. Excellent service and great people working at the dealership. It is easy to get an appointment and get the problem or che I had my A6 in for service. Excellent service and great people working at the dealership. It is easy to get an appointment and get the problem or checkup done correct the first time. My Service manager, Ben Bonzey always treats me great, I have dealt with many Dealerships, but no one beats Bernardi/Audi Natick for customer service. One more thing. Seth Marshall the GM of the dealership goes out of his way to keep every customer happy. JK More

From 3 to 4 tires! They restored my 2009 A4 with the Continental tire to match the other 3. It took some effort on their part to find the tire. They communicated with m They restored my 2009 A4 with the Continental tire to match the other 3. It took some effort on their part to find the tire. They communicated with me regarding its' progress and subsequent completion. They are the really good in the service and customer service areas of owning an Audi! More

Best car buying experience that I have ever had I just bought my dream car last Saturday I bought a Audi q 5 perfect SUV for me . I had the nicest salesman named mike p he was patientl and very I just bought my dream car last Saturday I bought a Audi q 5 perfect SUV for me . I had the nicest salesman named mike p he was patientl and very knowledgeable . I have purchased 3 Cars. In the last 6 years and this was the easiest and least stressful . Mike p was the best salesman that I have dealt with. I can't say enough about him just the best . He spent so much time with me so I was very comfortable leaving dealership. More

In and Out for radio/potential warranty Issue The attention that Natick Audi employees pay to their customers is exlemplary. Anthony in Service greeted me by name on a recent early morning [I The attention that Natick Audi employees pay to their customers is exlemplary. Anthony in Service greeted me by name on a recent early morning [I had an appointment] and got my car in quickly for a check on radio issue. After a brief period, Anthony had me meet with Sandoval, the Tech, for explanation/discussion of my issue. I was able to leave the dealership within an hour. These two (2) employees exemplify the very best of service professionals anywhere. More