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Audi Natick

Natick, MA

4.7
850 Reviews

549 Worcester Street

Natick, MA

01760

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Showing 850 reviews

January 15, 2017

Great service Software update and oil change. Perfectly executed and user friendly. Pick up and delivery along with car wash made the experience worth the experienc More

by Steven M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dery
Jan 25, 2017 -

Audi Natick responded

Steven M, Thanks for your great review. We appreciate your business and look forward to helping us! Seth Marshall General Manager Audi Natick

January 10, 2017

Great experience! Seth Marshall, the GM was great. The service was flawless, and effortless. I love Audis', and do recommend Audi Natick for sales and service. Td More

by Thomas Dawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Marshall
Jan 12, 2017 -

Audi Natick responded

Td, Thank you very very much! We are so glad your experience with us was positive and we look forward to earning your business in the future. Thanks for choosing Audi Natick! Seth Marshall General Manager Audi Natick

January 07, 2017

Emergency Appointment goes smoothly I had a headlight burn out and needed it replaced the same day as I had to drive through a winter storm the next morning. I was near Audi Natick, havi More

by Maxwell Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Murray
Jan 10, 2017 -

Audi Natick responded

Joshua, Thanks a lot for the 5 stars - we truly appreciate your feedback and choosing Audi Natick. Seth Marshall General Manager Audi Natick

December 30, 2016

service visit Great service and always so dependable and accommodating! This dealership provides a very high level of service! My car is in great shape. Ben is gr More

by sjansen05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Bonzy
Jan 10, 2017 -

Audi Natick responded

sjansen05, Thank you for the great service and review- we really appreciate it! Seth Marshall General Manager Audi Natick

December 29, 2016

Excellent Experience I bought my Audi from Audi Natick, and now have over 100k miles on my car. This is the first dealership I've visited where the service remains as good More

by eleven1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall
Jan 10, 2017 -

Audi Natick responded

eleven1011, Thanks for choosing us and for being so loyal. We hope to continue to earn your trust and business. We appreciate your kind review! Seth Marshall General Manager Audi Natick

December 29, 2016

Great custormer service....thank you Ross I worked with Ross who was exceptionally helpful. He worked around my scheduling needs, made sure I had a loaner car, kept me informed of the progres More

by Brett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Kowalik
Jan 10, 2017 -

Audi Natick responded

Brett, Thank you very much! Ross is a great addition to our team and we are happy to see you had a wonderful experience. Seth Marshall General Manager Audi Natick

December 28, 2016

Great experience Took a while to get an appointment. The staff was very friendly and knowledgeable. Also, a loaner was available. Wish the staff would explain to me mo More

by tin00234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Kowalik
Jan 10, 2017 -

Audi Natick responded

tin00234, Sorry for the delay getting your appointment - around the holidays it seems to back up a bit as people prepare to travel. Thank you for being patient and for allowing us to service your Audi. Seth Marshall General Manager Audi Natick

December 27, 2016

An exceedingly well-run Audi service center The level of response to my service needs has been excellent with the two Audi's we own. The work has always been done right the first time and the c More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dery
Dec 28, 2016 -

Audi Natick responded

Thank you Mike! Ryan does a world class of job of helping our clients. We appreciate the feedback. Seth Marshall General Manager Audi Natick

December 24, 2016

great experience Audi Natick has a very knowledgeable, helpful staff but the place has become so popular it takes a while to get an appointment. Book now! More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Bonzey
Dec 28, 2016 -

Audi Natick responded

Amy, Thanks for the great review - we are constantly trying to grow the team to meet the demand. We appreciate the feedback and look forward to servicing you again! Seth Marshall General Manager Audi Natick

December 23, 2016

Best Service I've said it before and I'll say it again - Audi of Natick's service team is the best I've ever experienced. My car has been in there more than I'd li More

by matthew.pandolfi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Bonzey
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