Audi Natick

Great service Software update and oil change. Perfectly executed and user friendly. Pick up and delivery along with car wash made the experience worth the experienc Software update and oil change. Perfectly executed and user friendly. Pick up and delivery along with car wash made the experience worth the experience and price was as expected. More

Great experience! Seth Marshall, the GM was great. The service was flawless, and effortless. I love Audis', and do recommend Audi Natick for sales and service. Td Seth Marshall, the GM was great. The service was flawless, and effortless. I love Audis', and do recommend Audi Natick for sales and service. Td More

Emergency Appointment goes smoothly I had a headlight burn out and needed it replaced the same day as I had to drive through a winter storm the next morning. I was near Audi Natick, havi I had a headlight burn out and needed it replaced the same day as I had to drive through a winter storm the next morning. I was near Audi Natick, having never used them before due to my normal dealer being in Fall River, MA. The service center was happy to accommodate me, the service center was lovely and efficient, the business center was perfect for working while I waited and the car came back perfectly clean and they even did a full check of the my Audi's fluids and other wearables to ensure the car was in good kit, all for just a headlight replacement. Very satisfied. More

service visit Great service and always so dependable and accommodating! This dealership provides a very high level of service! My car is in great shape. Ben is gr Great service and always so dependable and accommodating! This dealership provides a very high level of service! My car is in great shape. Ben is great! More

Excellent Experience I bought my Audi from Audi Natick, and now have over 100k miles on my car. This is the first dealership I've visited where the service remains as good I bought my Audi from Audi Natick, and now have over 100k miles on my car. This is the first dealership I've visited where the service remains as good as the buying experience. Making an appointment is simple, and they communicate expectations very well. In the past four years, they have never tried to up-sell me on any service, and I very much appreciate the report I receive at the end of service about where things stand with my car. The service I have received has been consistently excellent. And while I might be able to get some services elsewhere at a lower cost, Audi Natick has earned my trust to get the work completed correctly the first time. When time comes to replace my car, Audi Natick will likely be the first place I visit. More

Great custormer service....thank you Ross I worked with Ross who was exceptionally helpful. He worked around my scheduling needs, made sure I had a loaner car, kept me informed of the progres I worked with Ross who was exceptionally helpful. He worked around my scheduling needs, made sure I had a loaner car, kept me informed of the progress on my car, and made sure everything went perfectly. Thank you Ross! More

Great experience Took a while to get an appointment. The staff was very friendly and knowledgeable. Also, a loaner was available. Wish the staff would explain to me mo Took a while to get an appointment. The staff was very friendly and knowledgeable. Also, a loaner was available. Wish the staff would explain to me more about what they have done to my car when I picked it up rather than just simply gave me a stack of paper. More

An exceedingly well-run Audi service center The level of response to my service needs has been excellent with the two Audi's we own. The work has always been done right the first time and the c The level of response to my service needs has been excellent with the two Audi's we own. The work has always been done right the first time and the cars are returned when-promised. The service staff is knowledgable and accessable to answer questions necessary work. More

great experience Audi Natick has a very knowledgeable, helpful staff but the place has become so popular it takes a while to get an appointment. Book now! Audi Natick has a very knowledgeable, helpful staff but the place has become so popular it takes a while to get an appointment. Book now! More