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Audi Natick
Natick, MA
850 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 850 reviews
July 26, 2017
Best Dealer Experience Hands Down I have purchased two CPO vehicles here, after really only planning to buy one. They are great - no BS, no pressure, always professional, very real pe I have purchased two CPO vehicles here, after really only planning to buy one. They are great - no BS, no pressure, always professional, very real people. Very fair prices, they stand behind their products. Service department guys are awesome. I can't recommend Audi Natick enough. More
by jbholland
Employees Worked With
Ryan Dery
July 24, 2017
Best Service Ever Received by an Audi Site/Dealership I recently moved to the area and chose this dealership based on its rating. I was not disappointed! They provided the standard mileage service interva I recently moved to the area and chose this dealership based on its rating. I was not disappointed! They provided the standard mileage service interval but also listened carefully to what I had to say and looked into some minor problems I was experiencing. Everything was working well when I picked up my car. A special thanks goes to my service representative- Alex who did an excellent and very professional job As my service advisor! More
by DC23701
Employees Worked With
Alex Mueller
July 24, 2017
A+, Fantastic Service Parker Cavanaugh was my service rep. He took care of ensuring every detail I raised during my first service visit at Audi Natick was taken care of. Un Parker Cavanaugh was my service rep. He took care of ensuring every detail I raised during my first service visit at Audi Natick was taken care of. Unlike some terrible experiences I've had at other dealerships, Peter was great with being proactive and communicative, keeping me updated on the service progress of my vehicle. I look forward to bringing back my vehicle for service at Audi Natick. More
by Josue
Employees Worked With
Parker Cavanaugh
July 21, 2017
On the ball! Parker Cavanaugh at the front desk is outstanding. My A4 sounded a bit loud. Your service department said the noise was coming from a front right whe Parker Cavanaugh at the front desk is outstanding. My A4 sounded a bit loud. Your service department said the noise was coming from a front right wheel bearing which they replaced. The car is driving perfectly now. More
by whiteaudi
Employees Worked With
Parker Cavanaugh
July 21, 2017
A customer for the last 12 years I've been coming to this dealership for the last 12 years across 4 Audis and the service has always been top notch. From the service advisors to the I've been coming to this dealership for the last 12 years across 4 Audis and the service has always been top notch. From the service advisors to the timeliness and cleanliness, I would recommend Bernardi Audi to anyone looking to buy, lease or service their car. More
by manam100
Employees Worked With
Ryan Dery
July 19, 2017
Best service I always get Best team from Audi Natick service center, My Q5 was handled with utmost care, staff was excellent asking about my experience and issues if any. Best team from Audi Natick service center, My Q5 was handled with utmost care, staff was excellent asking about my experience and issues if any. More
by PRAKASH THULABANDALA
Employees Worked With
Ross Kowalik
July 16, 2017
Service on warranty items & trouble shoot noise in the roof. Great effort & communication by Ryan & the service tech - excellent results. Service Dpt staff are excellent all around. I received 3 phone calls and Great effort & communication by Ryan & the service tech - excellent results. Service Dpt staff are excellent all around. I received 3 phone calls and a road test to confirm correction of the roof rack issue. Excellent work! More
by Jerry
Employees Worked With
Ryan Dery
July 15, 2017
The service at Audi of Natick is world class I've purchased 4 cars at Audi of Natick and the service is big part of the reason why. While I never enjoy needing to take a car in for service, Audi I've purchased 4 cars at Audi of Natick and the service is big part of the reason why. While I never enjoy needing to take a car in for service, Audi of Natick always makes the process as easy and pleasant as possible. More
by JEGQ7
Employees Worked With
Steve (Service Manager) and Ross Kowalik, Ryan Dery
July 13, 2017
Last Visit Over all I always have a great experience but my only disappointment this time is that I requested the back ceiling furniture to be put back in place Over all I always have a great experience but my only disappointment this time is that I requested the back ceiling furniture to be put back in place for some reason it pull out. I did not check before I leave because my 2 years old baby was getting sleepy. When I got home it was not done and it's a hassle for me to go back to Natick to fix that More
by Eakiki
Employees Worked With
I can't remember
July 12, 2017
Great Experience working with Ryan Dery Ryan explained what i needed done to my car and recommended when to come in. He also let me use a coupon on my oil change. Highly recommend him. Look Ryan explained what i needed done to my car and recommended when to come in. He also let me use a coupon on my oil change. Highly recommend him. Look forward working with him again. More
by Nick P
Employees Worked With
Ryan Dery
