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Audi Natick

Natick, MA

4.7
850 Reviews

549 Worcester Street

Natick, MA

01760

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Showing 850 reviews

April 30, 2018

Family Car Upgrade The fast approaching arrival of our second child called for a family car upgrade. We turned in our 2011 Q5 for a certified pre-owned 2017 Q7. We were More

by Basile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pappano
May 03, 2018 -

Audi Natick responded

Congratulations on your new addition to the family :) So happy we could be a small part of this exciting time for your family. Thanks for the review!

April 28, 2018

Wonderful Car Buying Experience Peter made the car buying experience a real pleasure. He is very knowledgeable and provided great insight into the Audi lineup and some of the compe More

by Peterm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Nett
May 03, 2018 -

Audi Natick responded

Thank you for the kind words about Peter :) We're lucky to have him and so happy we could help you find a great car!

April 19, 2018

Excellent Service I’ve always enjoyed taking my A4 to Bernardi for service. But buying a new one is more enjoyable. Peter Nett is polite, candid, considerate and kno More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Nett
May 03, 2018 -

Audi Natick responded

Thank you so much for the kind review!

April 19, 2018

Fantastic Online Buying Experience Thanks to Wunna, Peter and the entire team at Audi Natick for providing an enjoyable car buying experience. I started researching and test driving dif More

by Rob DelSignore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wunna Zeya, Michelle-Dee, Peter Nett
May 03, 2018 -

Audi Natick responded

Wow, thank you for the amazing review! We love to hear feedback like this.

March 21, 2018

First service with new car - Ryan was great! Overall good experience - especially with personnel. Waiting room could be improved - coffee machine didn't work. Length of service was 45 mins longer More

by Jeffrey Weil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dery
Apr 02, 2018 -

Audi Natick responded

Thank you for the overall positive review :)

March 18, 2018

Excellent friendly service reps Had the best service trip, they treated me very well and kept me informed of the status of my vehicle, and the loaner vehicle, i fell in lkve with and More

by Tonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Marshall
Apr 02, 2018 -

Audi Natick responded

We're here when you're ready to make the trade! Thank you for the review.

March 17, 2018

top shelf service I was waited on in less than 30 seconds of appearing in the office. My loaner was ready, my paper work was ready for me to sign. I was out the door in More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Kowalik
Apr 02, 2018 -

Audi Natick responded

Our goal is to be as helpful and efficient as possible! Thank you for the review.

March 13, 2018

Service with a smile Just had my Audi A6 serviced for first time with dealership. They were friendly and quick to service my car and get me a loaner. Only issue I had wa More

by michael1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dery
Apr 02, 2018 -

Audi Natick responded

We apologize for the delay, but thank you for the overall positive review :)

March 01, 2018

Great service Ross and the mechanics' team did a fantastic job of solving a complicated timing belt repair on my Q5. Great communication, responsiveness and tech pr More

by Carp50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Kwolick
Apr 02, 2018 -

Audi Natick responded

Thanks for the feedback; we're always happy to help :)

March 01, 2018

Very positive experience buying 2018 Q5 Had a very positive experience purchasing my 2018 CPO Q5. Michael Pappano, my sales rep, was informative, courteous and responsive. Never over-beari More

by klorenc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pappano
Apr 02, 2018 -

Audi Natick responded

Thank you for the review and for the recommendation!

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