Audi Natick

Family Car Upgrade The fast approaching arrival of our second child called for a family car upgrade. We turned in our 2011 Q5 for a certified pre-owned 2017 Q7. We were The fast approaching arrival of our second child called for a family car upgrade. We turned in our 2011 Q5 for a certified pre-owned 2017 Q7. We were very satisfied with our experience with Mike and Audi of Natick. We’ll certainly highly recommend to friends & family. He is honest and genuine and a true professional. He was attentive to our needs and objectives and made the entire process as painless as possible. We were impressed with the amount of time he spent with us on the date of delivery. We left feeling comfortable operating the upgraded technology thanks to Mike! Mike & Liz Basile More

Wonderful Car Buying Experience Peter made the car buying experience a real pleasure. He is very knowledgeable and provided great insight into the Audi lineup and some of the compe Peter made the car buying experience a real pleasure. He is very knowledgeable and provided great insight into the Audi lineup and some of the competing vehicles I was considering. What made the experience so pleasurable was the way Peter approached the sales process, no pressure, really taking the time to understand what you are looking for and then following through with a commitment to ensure that you were happy with the process. He is very responsive and delivered on every aspect of the sale. Peter's ability to connect with his customer really makes him standout. More

Excellent Service I’ve always enjoyed taking my A4 to Bernardi for service. But buying a new one is more enjoyable. Peter Nett is polite, candid, considerate and kno I’ve always enjoyed taking my A4 to Bernardi for service. But buying a new one is more enjoyable. Peter Nett is polite, candid, considerate and knowledgeable of Audi cars. Peter was good at sharing his experience. He exerted no pressure into buying which was refreshing. He was responsive to our wants and delivered! More

Fantastic Online Buying Experience Thanks to Wunna, Peter and the entire team at Audi Natick for providing an enjoyable car buying experience. I started researching and test driving dif Thanks to Wunna, Peter and the entire team at Audi Natick for providing an enjoyable car buying experience. I started researching and test driving different vehicles In February with the intention to buy in July. One of the vehicles I drove was the Audi Allroad at another dealership. After doing more research and finding the color/interior/options I might want online in Audi Natick inventory, I clicked 'Get ePrice'. Wunna responded via email almost immediately with a price that MOTIVATED me to do something sooner than later. In a short follow up phone conversation, he also gave me what I wanted for my car in trade. Online quote, test drive, inspect trade, financing, done. Bottom line, Audi Natick recognizes the car buying process has changed given the tools on the internet and the fact that people value their time. I highly recommend recommend Audi Natick and expect you will enjoy a similar experience. More

First service with new car - Ryan was great! Overall good experience - especially with personnel. Waiting room could be improved - coffee machine didn't work. Length of service was 45 mins longer Overall good experience - especially with personnel. Waiting room could be improved - coffee machine didn't work. Length of service was 45 mins longer than expected. More

Excellent friendly service reps Had the best service trip, they treated me very well and kept me informed of the status of my vehicle, and the loaner vehicle, i fell in lkve with and Had the best service trip, they treated me very well and kept me informed of the status of my vehicle, and the loaner vehicle, i fell in lkve with and it makes me want to trade up my 2014 that i had for 8 mos to a 2018. Trying to get in contact with sales now. More

top shelf service I was waited on in less than 30 seconds of appearing in the office. My loaner was ready, my paper work was ready for me to sign. I was out the door in I was waited on in less than 30 seconds of appearing in the office. My loaner was ready, my paper work was ready for me to sign. I was out the door in 10 minutes More

Service with a smile Just had my Audi A6 serviced for first time with dealership. They were friendly and quick to service my car and get me a loaner. Only issue I had wa Just had my Audi A6 serviced for first time with dealership. They were friendly and quick to service my car and get me a loaner. Only issue I had was after I was notified by service center that my car was ready for pick up. At lunchtime I ran over - although service was completed, my car was still being washed and cleaned. The delay in picking up got me back a bit later to my office and resulted in being late for a meeting. Would like to get the call only when the car is truly ready so I don't lose time or have to wait upon arrival. More

Great service Ross and the mechanics' team did a fantastic job of solving a complicated timing belt repair on my Q5. Great communication, responsiveness and tech pr Ross and the mechanics' team did a fantastic job of solving a complicated timing belt repair on my Q5. Great communication, responsiveness and tech professionalism. More

Very positive experience buying 2018 Q5 Had a very positive experience purchasing my 2018 CPO Q5. Michael Pappano, my sales rep, was informative, courteous and responsive. Never over-beari Had a very positive experience purchasing my 2018 CPO Q5. Michael Pappano, my sales rep, was informative, courteous and responsive. Never over-bearing or high pressure. Really appreciated his patience and attention. Financing with Martha D-S was also pleasant. Drive away very satisfied with the process and thrilled with the vehicle. I plan to recommend them to my friends and colleagues. More