Audi Natick

Executed perfectly, on time, and very attentive Audi Natick had the car in stock,delivered on time with no excuses. The sales person went through the car setup, and followed up post sales to see if Audi Natick had the car in stock,delivered on time with no excuses. The sales person went through the car setup, and followed up post sales to see if she could do anything else. Very well done! More

Super helpful and genuinely caring. Sky was very sweet and cared about ensuring I had the car that I wanted. Gave me no pressure and seemed genuinely invested in ensuring I had a car th Sky was very sweet and cared about ensuring I had the car that I wanted. Gave me no pressure and seemed genuinely invested in ensuring I had a car that would make me happy. Willing to go above and beyond to ensure I was taken care of during the entire process. More

Very professional knowledge and best service Sky gives me all car information and service information professionally. She also follow up with me to ensure I have no issue. I will recommend my fri Sky gives me all car information and service information professionally. She also follow up with me to ensure I have no issue. I will recommend my friend to visit her if they want to buy car. More

Professional and knowledgeable Peter helped me purchase a pre-owned Audi A5. The entire process was very smooth and enjoyable. Whenever we emailed, I got extremely quick responses Peter helped me purchase a pre-owned Audi A5. The entire process was very smooth and enjoyable. Whenever we emailed, I got extremely quick responses and it felt like Peter was always available for me. When it came to my questions and concerns, he was like a walking owner’s manual - extremely knowledgeable on all aspects of the vehicle. I am very happy about the car and would recommend Peter and Audi Natick to anyone interested in purchasing an Audi. More

Killed my credit score Their hardball tactics got me to sit with the finance manager; I was preapproved at a great rate through my bank but she said she could do better. Tol Their hardball tactics got me to sit with the finance manager; I was preapproved at a great rate through my bank but she said she could do better. Told her I was applying for a mortgage soon and did not want my credit score impacted. She sent out an inquiry to 3 banks and told me that the credit bureaus would only look at them as a single inquiry. They came back with high rates, so she tried other banks. Now my credit report shows 6 inquiries which lowered my score. The sales manager told me that I either use their banks so they could get the deal done that day or it was no deal. These people are arrogant and do not care at all about customers. All they want to do is hit their monthly sales numbers at your expense. More

Great Experience Start to Finish! I Purchased an Audi Q5. I stopped in one evening because the lease on Mercedes Benz was due in a week. All the sales people were busy so Daniel Haigh, one of the Business Ma I stopped in one evening because the lease on Mercedes Benz was due in a week. All the sales people were busy so Daniel Haigh, one of the Business Managers, jumped in and helped me out. He listened to my situation, asked some key questions. He turned me over to Peter Nett for a test drive, I came back in and we put a deal together that I couldn't refuse. Peter Nett has gone above and beyond in customer service as I had some unusual circumstances with turning in a Mercedes Benz leased vehicle as well as having specialty plates. He came with me for the turn-in which was extremely helpful. Getting back my original plates was a bit of a challenge, but Peter was willing to go the extra 50 or however many miles it took us to go back and forth to the Registry of Motor Vehicles in Milford to see the process through. Peter was patient, knowledgeable, professional and on top of his game! Every dealership should want a Peter Nett to work for them. On the day I picked up the vehicle he spent about an hour going over the details as many of them were new to me. The nice thing about this dealership is that they have another person who will do a whole second walk-through of the vehicle if need be. This world of Tech can be a bit daunting and varies from one car manufacturer to the next. I LOVE LOVE LOVE the blind side warning lights! There are several other features that are also very streamlined from what I had before. I can't say enough good things about Audi of Natick and would highly recommend them, and especially Peter Nett, to anyone in search of an Audi. I love Daniel Haigh too! Another no-nonsense true professional! Audi of Natick should be proud to have them both working for them. I've had my new car for a week and I'm really enjoying and love it! Lots of neat features! What a ride... it's like driving on air! It handles like a dream... More