Audi Natick

Great attentive service from the moment I stepped into the dealership. I would recommend in a heartbeat. the dealership. I would recommend in a heartbeat. More

As with my previous service experiences it was very smooth, and quick. My service advisor Caesar was very attentive and courteous smooth, and quick. My service advisor Caesar was very attentive and courteous More

Great service! Clean and comfortable waiting area! I enjoy coming once a year for my car’s services!!! Clean and comfortable waiting area! I enjoy coming once a year for my car’s services!!! More

Cesar was fantastic. Very helpful, attentive and communicated effectively. I’ll definitely be bringing my cars back into Audi Natick Very helpful, attentive and communicated effectively. I’ll definitely be bringing my cars back into Audi Natick More

Brought my car in because I was getting an error code whenever I’d accelerate hard. The dealer provided a loaner, but didn’t start diagnosing the problem until a day and a half after I dropped the car o whenever I’d accelerate hard. The dealer provided a loaner, but didn’t start diagnosing the problem until a day and a half after I dropped the car off. The service dept seemed way too busy. I wish I was told that it would take multiple days but was not kept informed. Had to return the loaner because the Audi Presense malfunctioned and almost got me rear ended. When I picked up the car, nothing was really explained to me. The tech made a video which was great, but when I asked if the tech that worked on my car was there, the service rep just said no and moved on. Not a great experience, but not horrible either. More

Very good customer service and customer care. Sales and finance team was extremely helpful and professional Sales and finance team was extremely helpful and professional More

very organized did what they said they would do explained the process sent videos of inspection explained the process sent videos of inspection More

Excellent customer service and care. Sales and finance team was extremely efficient, helpful and not pushy at all. Great experience overall! Sales and finance team was extremely efficient, helpful and not pushy at all. Great experience overall! More

Fair and equitable. This my third purchase and I have been satisfied with my purchases . This my third purchase and I have been satisfied with my purchases . More

Audi of Natick completed a repair to my vehicle recently. Fortunately, their technicians did a great job on a complicated repair. Advisors we pleasant and informative Fortunately, their technicians did a great job on a complicated repair. Advisors we pleasant and informative More