Audi Naples

Overall great experience I purchased an Audi A7 from Jason Giardina. He was awesome to work with. Very responsive, attentive and personable. He made sure that I was happy w I purchased an Audi A7 from Jason Giardina. He was awesome to work with. Very responsive, attentive and personable. He made sure that I was happy with every detail of the transaction. He's the best car sales person I've ever worked with. More

New Car Purchase I visited this dealership after contacting them via their Internet site. While a significant distance from my home, I visited them,took a test drive I visited this dealership after contacting them via their Internet site. While a significant distance from my home, I visited them,took a test drive and negotiated the purchase of a 2015 A6 and a buy-out of my current Lexus GS 350 lease. The entire process was handled very professionally and courteously. I took delivery of my new car yesterday at my home and am extremely satisfied with my purchase. Jamie Schutt did an excellent job of answering all my questions and familiarizing me with this car. I look forward to a continuing relationship with this dealership. More

Everything You Wished Car Buying Could Be We were up in the air about the direction we were going to take with regard to the replacement of the 2012 SLK350. We had replaced a Cayman S with the We were up in the air about the direction we were going to take with regard to the replacement of the 2012 SLK350. We had replaced a Cayman S with the Mercedes and were incredibly disappointed with its fun to drive quotient. But lifestyle and professional changes had made us ambivalent about whether we were moving forward with an SUV, a coupe, or a sedan. Walking through the door of Audi of Naples, my wife and I were a dealer's nightmare. The only definitive was that we were going to dramatically cut our monthly payment. Steve was infinitely patient as we test drove everything that seemed remotely interesting. We were not specifically in the market for an Audi, but the outstanding service we received at all levels at the dealership, and the freedom to pick and choose without feeling any pressure was remarkable. Ultimately, when weighing the performance for the dollar values available, as well as our needs, the S3 was the obvious choice. Steve's ability to immediately locate virtually the exact configuration we were looking for was outstanding. Even more so, having told him what we were ready to put down and where we wanted our monthly number to come in, Steve, John Joseph and the Management Team crushed it. No pressure, no browbeating, no up-selling of marginally useful optional coverages, just a fantastic value. We could not be more pleased with the level of service we received from Steve, his colleagues, and Audi of Naples. As long as Audi USA keeps leading the market in performance, reliability and value, I am certain it is not the last time we will be doing business. More

Interstate Transaction; Great Experience Audi Naples did an outstanding job facilitating an interstate transaction involving my new S3. Everyone I worked with was incredibly responsive and h Audi Naples did an outstanding job facilitating an interstate transaction involving my new S3. Everyone I worked with was incredibly responsive and helpful. I received immediate responses from either Jason or Steve to all of my questions. Would definitely recommend Audi Naples to out of state purchasers looking for a great deal. I can only imagine a local purchases being just as good of an experience if not better. More

Simply Awesome Whether you experience the service or the sales side, the people are awesome. Friendly, knowledgable and efficient. Can't really ask for more. And Whether you experience the service or the sales side, the people are awesome. Friendly, knowledgable and efficient. Can't really ask for more. And I love my new S7. More

I had FANTASTIC experience with Audi Naples! I purchased my 2015 Audi A3 CPO from the internet, something I'd never done before. My Internet Specialist Michael Schutt was extremely helpful by bei I purchased my 2015 Audi A3 CPO from the internet, something I'd never done before. My Internet Specialist Michael Schutt was extremely helpful by being prompt with his responses to me, even shooting a video from his phone to show me different aspects of the car than what was shown on their website. Steve Barry was my next point of contact and kept me informed on every step by promptly returning every one of my calls and calling me the instant he needed anything. He saw me through delivery. Business Manager Ted Daly made the transaction of the contract & finance portion of my A3 purchase seamless. Like Michael and Steve, he too was very prompt with his queries and responses. All of the Audi professionals at Audi Naples treated me with respect and kind, courteous behavior. Even Mike who transported the vehicle was razor sharp in communication and friendly service. Thank you all at Audi Naples for not only making it simple but making it fun. More

Outstanding and Very Pleasant Experience From start to finish, Cris made the car buying experience very enjoyable. He answered all of our questions to complete satisfaction and in a very prof From start to finish, Cris made the car buying experience very enjoyable. He answered all of our questions to complete satisfaction and in a very professional manner. Great experience and we are very pleased. Definitely recommend this dealership. Thank you, Cris! More

Naples Audi is Model of Best Practices, A+ Customer Service Audi Naples should conduct customer service conferences and tutorials around the globe. They epitomize best practices from start to finish. While tra Audi Naples should conduct customer service conferences and tutorials around the globe. They epitomize best practices from start to finish. While traveling from Virginia to Florida, the a/c went out on my 2012 A-6. By good luck and coincidence I happened to see the billboard for Audi Naples. I called and sweet, friendly Gina answered the phone without me having to wait on endless hold or navigate a quagmire of prompts. After explaining my situation, she pleasantly accommodated my family vacation schedule and assured me that Joey would expertly and efficiently handle the problem. Even upon arriving early, the team greeted us warmly and genuinely, did a thorough examination of the exterior while Joey, who had already researched the issue, informed us about the probable cause and solution most congenially. The waiting area was pristine, clean and stocked with goodies. The car's repair was completed on time and the car was washed and vacuumed to perfection. I hope the team gets national recognition as they certainly deserve to be honored and recognized as a model to be followed. Thank you very much. More

Genuinely welcoming, professional, speed, fun I'm pleased to have had the experience I did at Audi of Naples. In fact normally I wouldn't take the time to fill in surveys, however Jason Giardina a I'm pleased to have had the experience I did at Audi of Naples. In fact normally I wouldn't take the time to fill in surveys, however Jason Giardina and Michael Pierne went above and beyond and came to my rescue. Jason was very personable and easy to talk to. I asked a lot of questions and he knew all the answers. We test drove the Golf TDI I liked from the internet, fell in love. I had to go home to think it over for the night and make an appointment to go back. Jason was prompt, when he said he would call to set up an appointment he called. We set it up an hour before they closed. I arrived, the paper work was started and he gave me options. We came to an agreement and I then met Michael Pierne. Michael as well was very friendly and personable. He also gave me options such as extended warranty, and gap Insurrance. I proudly took both, not to mention the great value in both. Beautiful environment, beautiful cars, great people, and overall satisfied. More

Excellent experience Jason made the car buying experience fun while being professional. There was no pressure and everything was always explained to my satisfaction. His c Jason made the car buying experience fun while being professional. There was no pressure and everything was always explained to my satisfaction. His commitment to follow through on my purchase is very appreciated. More