Audi Naples

Service experience Best dealership I've ever dealt with. The service department is first-class. With employees like Henry Garcia you ensure that each person who walks Best dealership I've ever dealt with. The service department is first-class. With employees like Henry Garcia you ensure that each person who walks through the door feels he or she is the most important person in the world at that m0ment. Henry demonstrated this feeling the moment I came in contact with him. He showed me to the lounge, got the work on my car started promptly, and coordinated with the individual who arranged shuttle service. Upon completion of my visit he reviewed the results in detail. I will look for Henry whenever I come in for service. Ke's NUMBER 1, More

Great Excellent service from the first initial of scheduling the service all the way to the follow up on time also they provide me a loaner vehicle Gr Excellent service from the first initial of scheduling the service all the way to the follow up on time also they provide me a loaner vehicle Great job thank you very much More

Great Customer Appreciation In 2018 we bought two new Audi's from Naples Audi. A Q7 earlier this year, and S5 last month. Our sales rep was Jason Giardina for both cars. Jason In 2018 we bought two new Audi's from Naples Audi. A Q7 earlier this year, and S5 last month. Our sales rep was Jason Giardina for both cars. Jason is very knowledgeable, experienced and went the extra mile to explain the operation of the car. There was no pressure to buy. He introduced us to our service rep and gave us a fair price. He was always available by phone and answered all our questions. The next time we buy a car we will call Jason at Audi Naples. The other employees are friendly and there is an overall positive attitude in the dealership. These cars are advanced in technology. Chuck Collett came to our home and programmed our garage doors to the car and explained all the details. He is a delight to work with as he knows his stuff and has a positive attitude. They go the extra mile and it shows. More

Service Henry Garcia kept us well informed on our Audi Repair . He is very friendly and informative. You have a excellent employee with Henry . We will defini Henry Garcia kept us well informed on our Audi Repair . He is very friendly and informative. You have a excellent employee with Henry . We will definitely continue doing business with your dealership as long as Henry is their. Joe and Sharon Janicke More

Oil change sign - and received full maintenance Mr. Henry Garcia was my point person. He is a genuine gentleman and professional. He made certain I understood everything and was so polite in answer Mr. Henry Garcia was my point person. He is a genuine gentleman and professional. He made certain I understood everything and was so polite in answering my many questions and concerns. I am not at all auto savvy! Henry's ease at interfacing with others is remarkable -knowledgeable, professional, reassuring. He made certain the entire process was great. More

New to Audi impressed by customer support I recently purchased an Audi Q7- the car is amazing and the customer support is exceptional. Everyone went out of their way for me. The customer obvi I recently purchased an Audi Q7- the car is amazing and the customer support is exceptional. Everyone went out of their way for me. The customer obviously comes first at Audi as well as VW Naples. More

Total Satisfaction The experience from beginning to end is pleasant-no high pressure-everything well explained, no pressure-this is the 4th Audi we have leased [2 Q5's] The experience from beginning to end is pleasant-no high pressure-everything well explained, no pressure-this is the 4th Audi we have leased [2 Q5's]/purchased [ S5's convertible's] with no problems-service is excellent, they pick up and deliver,leaving a loaner each time. I highly recommend this dealership. More

This is the best service we have ever had! Mr. Garcia made us feel like family. His politesses and professionnalism was outstanding! Thank you Mr. Garcia, for caring and taking such good care Mr. Garcia made us feel like family. His politesses and professionnalism was outstanding! Thank you Mr. Garcia, for caring and taking such good care of us! Joyce Beaudoin, Jacques Couture More

An offer we could not walk away from I walked into the dealership only wanting to test drive an Audi. I had done my homework, and decided to test drive 3 cars each one from a different de I walked into the dealership only wanting to test drive an Audi. I had done my homework, and decided to test drive 3 cars each one from a different dealership. I expected to make a choice after completing my test drives and comparing my experience driving all 3 cars. Audi was the second dealership I walked into. I had planned to test drive an Audi that day, and the following day I would visit the 3rd dealership. That was my plan, but it didn't work out that way. I had driven my current car to the Audi dealership from the grocery store. I had bags of groceries in my trunk. My husband was with me and did not bring his checkbook. After all, we were only going to test drive an Audi, then get home to put the groceries away. Long story short, Colin, our excellent sales agent, made us an offer we simply could not refuse. Colin figured out what I wanted, and he delivered big time!! He gave us top dollar on our trade-in, and graciously transferred the groceries to the trunk of my new car. I bought a GORGEOUS Audi Premium 4 in the exact color I wanted. Audi allowed us to make a large down payment on our credit card, with the understanding we would bring in a check to cover the rest. We also needed to retrieve the title on our trade-in car. Keith, the finance manager, was wonderful handling all the financial work. Chuck, gave us an outstanding tutorial on all the technology, and how things worked in the car. Chuck will soon make a house call to set up the garage door system in the car, and go over anything I need a refresher on. All in all the whole experience was above and beyond my highest expectations!! GREAT GREAT WORK, GUYS!! More

Great experience Jamie was excellent to work with. From start to finish it was a smooth transaction. Very accommodating. Great customer service. Financing was easy wi Jamie was excellent to work with. From start to finish it was a smooth transaction. Very accommodating. Great customer service. Financing was easy with Ted. Chuck explained the cars technology and came to our home to set up the garage door opener! I highly recommend Audi Naples. More