Audi Naples

Superb service Henry Garcia is a great communicator and did an excellent job responding to an additional request that I had which was not part of the original servic Henry Garcia is a great communicator and did an excellent job responding to an additional request that I had which was not part of the original service scope. My wife and I have BMWs in our northern home property and this service experience was far superior to any we have received in that location. More

Ability to diagnose and resolve the problem. I had an issue with the AC shutting down. I took the car to my dealership in MO. They recharged the system, but did not resolve the problem. Drivin I had an issue with the AC shutting down. I took the car to my dealership in MO. They recharged the system, but did not resolve the problem. Driving to FL the AC shut down. I took the car Naples Audi. Henry Garcia and the technician found the problem and resolved it. Henry provided me feedback on the status of the repair throughout the process. Overall, I am extremely pleased with the customer service and the ability to resolve the problem. More

Extremely pleased Our visit to Audi, Naples was the best thing we have done. My husband and I were amazed at the courteous and professional Salesman Jeff Sawick who wen Our visit to Audi, Naples was the best thing we have done. My husband and I were amazed at the courteous and professional Salesman Jeff Sawick who went over and above any dealership we have been to. More

Service Excellent service that exceeded my expectations. Efficient, courteous, and well executed. I was pleased with every step of my service experience. I Excellent service that exceeded my expectations. Efficient, courteous, and well executed. I was pleased with every step of my service experience. I will use this service department again. More

A car purchase made easy This is our family's second purchase from Audi Naples and we could not be more pleased with the service that we received from Mike Rogers. He was so This is our family's second purchase from Audi Naples and we could not be more pleased with the service that we received from Mike Rogers. He was so helpful in providing us with all the details we needed in order to make a sound decision, from beginning to end. In addition, Chuck Collett was extremely helpful and patient as he educated us on the advanced technology in the vehicle. Overall we were deeply satisfied and love our new Q7. More

No hassle car buying When it comes to cars I have always wanted to spend as little as possible in negotiating a purchase.. My experience with Ali and Audi has. been the b When it comes to cars I have always wanted to spend as little as possible in negotiating a purchase.. My experience with Ali and Audi has. been the best experience I have had when buying a More

Audi Warranty Requirements Like many seasonal customers, I do not drive enough miles in a given year to justify mandatory service levels. Somehow it seems like a waste of time a Like many seasonal customers, I do not drive enough miles in a given year to justify mandatory service levels. Somehow it seems like a waste of time and natural resources to perform a 20k mile service package when a car has only 6500 miles. Somehow during the purchase of my car, I missed the “hidden” fact that Audi customers actually pay to keep their warranty coverage in effect for four years. My bad...I should have paid the $1k expense up front and accepted Audi’s incremental fee approach to their fund their warranties. Good News - Terrific Q7 SUV that drives great and meets my needs for space. My service advisor - Henry Garcia was very professional and competent to earn a top rating of 5. More

Awesome experience The entire staff at Audi Naples want the customer to leave happy . Ali is very professional and friendly. He was able to help find the car that meets The entire staff at Audi Naples want the customer to leave happy . Ali is very professional and friendly. He was able to help find the car that meets our needs and stay in our budget . Services always great at Audi . We are confident that we made the right choice by lease a Audi again. More

Great service! Dealing with Andrew Sanchez in the service department is always a pleasure! He is courteous, professional and knowledgeable. I love my Q5 and highly Dealing with Andrew Sanchez in the service department is always a pleasure! He is courteous, professional and knowledgeable. I love my Q5 and highly recommend this Audi dealership. More

Great Service I was apprehensive about the technology in my new 2019 Audi A7. The dealership provided me with technology training, support and follow-up until I was I was apprehensive about the technology in my new 2019 Audi A7. The dealership provided me with technology training, support and follow-up until I was completely comfortable driving my car. They are the best when it comes to customer service! More