Audi Naperville

I have recently purchased a second Audi from Continental Audi. In both instances I was pleased to have worked with Viktor Hadjiev. He was extremely knowledgeable and I appreciated his patience and advice Audi. In both instances I was pleased to have worked with Viktor Hadjiev. He was extremely knowledgeable and I appreciated his patience and advice as my wife and I were trying to make an educated purchase. Viktor has been excellent in communication throughout the process and also in providing advice after our purchase. I never felt pressured and found the whole experience to be a very good one. I would highly recommend Viktor Hadjiev and Continental Audi. More

I have purchased multiple Audis from Continental becase of the excellent sales help of Viktor Hadjiev and the continued good service help of Shannon Nelson. The entire staff is friendly and knowledgeable. of the excellent sales help of Viktor Hadjiev and the continued good service help of Shannon Nelson. The entire staff is friendly and knowledgeable. As a customer you receive good pricing along with excellent service. Although the facility is already attractive and spotlessly clean, it is currently being expanded and upgraded. One example is the addition of a detail shop. An example of Continental's Extroadinary Service follows: One of the vehicles I purchased, an S4 Convertible, had a bluetooth connection option that was not working properly. Audi factory information provided to the dealership (after I took delivery of hte vehicle) indicated that specific option may not be able to work properly with the cell phone I was using at the time. Instead of making excuses, the dealership promptly refunded the entire purchase price of the option. I have found caring about a customer's happiness, to this extent, is very rare in a car dealership and I highly recommend this one. More

I recently purchased the Audi A3 TDI in Jan 2010 from Continental Audi of Naperville. In owning an Audi you know you are getting a high quality product. To compliment this is the outstanding customer s Continental Audi of Naperville. In owning an Audi you know you are getting a high quality product. To compliment this is the outstanding customer sevice provided by Continental Audi. I've rated this dealership at the highest rating as they are all about customer service and serving its customers to the highest level. This is seen all across the deparments, from sales, to service, up to the General Manger level. They care about the customer and go out of their way to assure you are satified. The overall experience I've had at Continental Audi is something I have not seen before at a car dealer - it really shows they care and make you feel that every customer is important. I am definitely satisfied and would refer this dealership to family and friends. I look forward to continue doing my business with them. More

We leased an '05 Audi A4 from Viktor after doing a substantial amount of comparison shopping. We had narrowed our choices down to an Audi, Mercedes or BMW automobile, and it is fair to say that we end substantial amount of comparison shopping. We had narrowed our choices down to an Audi, Mercedes or BMW automobile, and it is fair to say that we ended up in the A4 primarily due to V. He was always patient, cooperative and especially informative. We were new to this class of automobile, and needed a great deal hand holding relative to the many features available on this car, especially the Bluetooth hands-free phone and the GPS. We never felt rushed when we needed a refresher (often). Viktor has looked out for our interests in both of our leases, and should we decide to stay in an Audi product, we will seek Viktor out specifically to aid us in that effort. More

What makes Conaudi so great is their products but What makes Conaudi so great is their products but foremost their people.It is always rewarding to see them after the sale because you are always welc What makes Conaudi so great is their products but foremost their people.It is always rewarding to see them after the sale because you are always welcome.Viktor is an exceptional person who will take the time to make you feel important. He will continually keeps me abreast of progress at Audi. More

Viktor was very attentive and helpful in us looking for a new and or used vehicle. I would recommend his service to anyone who wants great service, good prices and valuable service. It was a great pleasure new and or used vehicle. I would recommend his service to anyone who wants great service, good prices and valuable service. It was a great pleasure working with him and we're very pleased with his assistance. More

I have purchased (and traded-in) a number of vehicles with Viktor. He is a fair businessman, and does not play the games played by so many others in his line of work. He keeps me current on trends, fa with Viktor. He is a fair businessman, and does not play the games played by so many others in his line of work. He keeps me current on trends, facilitates my infrequent service needs and seems genuinely interested in my complete and ongoing satifaction. When I am ready to purchase my next Audi -- Viktor will get my business. More

I am sales professional for over 20 years so I pay very close attention to how I am handled in the sales process from beggining to end. Viktor was extremely knowledgeable on all audi products and did a gre close attention to how I am handled in the sales process from beggining to end. Viktor was extremely knowledgeable on all audi products and did a great job listening to our needs. I would highly reccomend working with Viktor as I never felt any pressure to by a car at any time. If I purchase another audi I will request working with Viktor again. More

The garage looks great but the service staff appears less than prepared for their responsibilities and the technicians are not as acute as needed to accomplish theirs. Though efforts are made to correct than prepared for their responsibilities and the technicians are not as acute as needed to accomplish theirs. Though efforts are made to correct issues, the fact remains that serious error causes serious consequences that often can't be made better. More

I highly recommend this dealer and especially Bill Manrot. Unlike salesmen at other dealerships Bill is patient and answered all my questions over email. All other salesmen were pushy and insisted on Manrot. Unlike salesmen at other dealerships Bill is patient and answered all my questions over email. All other salesmen were pushy and insisted on speaking to me on the phone even after I indicated I would prefer to only be contacted by email. He really made feel I could trust this dealership for the long haul. More