Audi Naperville
Naperville, IL
Filter Reviews by Keyword
By Type
Showing 860 reviews
The service staff at Continental are best in class. Ryan Billets(service mgr) and Mike Pucker(Audi Tech)are incredibly knowledgable and professional. They performed several upgrades to my new S5 including S Billets(service mgr) and Mike Pucker(Audi Tech)are incredibly knowledgable and professional. They performed several upgrades to my new S5 including STaSIS challenge edition pkg including ecu, brakes, suspension, exhaust, swaybar, etc. They will take care of your car as if it was there own. Viktor Hadjiev(Audi Sales)does an incredible job of also making sure even your service visits are world class. You leave the dealership confident of the work completed, and actually look forward to the next visit. I have several Audi's and after my experience with the Continental staff, I will not go anywhere else. More
Victor is very friendly and easy to work with. He went out of his way to answer any questions we had. We were very impressed with the follow up service and the valuable information he provided. We bought out of his way to answer any questions we had. We were very impressed with the follow up service and the valuable information he provided. We bought a Q7 TDI diesel and Victor did an excellent job. He even presented us with a diesel nozzle adapter when we told him we were driving from Chicago to New York. It came in use a couple of times in Ohio and we are very thankful to him for that. We have recommended him to all our family members and friends. More
Viktor Hadjiev is knowledgable, passionate, and professional when it comes to the Audi Brand. I drive over 100 miles just to work with Viktor and the team at Continental. They are world class, and professional when it comes to the Audi Brand. I drive over 100 miles just to work with Viktor and the team at Continental. They are world class, and the best team of folks I have ever worked with. I own three Audi's(S5, A6, and allroad). Viktor is not only a Audi expert, but also a STaSIS expert and will work with you on any factory available options as well as STaSIS upgrades to make sure your when you take delivery of your car it is to your exact specifications. If you are looking for the very best Audi buying experience, get in touch with Viktor Hadjiev. More
I ordered a high-line car, an Audi R8, from this dealership. Viktor Hadjiev was my sales representative. As the car is built to order, it required a great deal of discussion regarding available opti dealership. Viktor Hadjiev was my sales representative. As the car is built to order, it required a great deal of discussion regarding available options and features. Viktor was very knowledgable about the vehicle. He sent me articles and features about the car throughout the process, kept me informed and excited about my purchase during the lengthy order/build process and, on short notice, arranged a tour of the production line in Germany to coincide with a business trip to Europe. As this car is in-demand and built for me the price was "list" and I did not have to go throughh the usual negotiation process the "price" factor in your evaluation is a neutral consideration. However, Viktor did arrange servicing for my current vehicle when I picked up the R8 which was done in a timely and professional manner. He has stayed in touch post-sale to advise me of various customer events and to check in on my satiafaction with my purchase. I have valued Viktor as a knowlegable professional, recommended him to family for other satisfactory purchases and would not hesitate to buy from him again. More
Jill checked out the Q5 last September. We had been looking at several SUV's. William spent quite some time with Jill and encouraged her to take a test drive. Once accomplished the decision was made. looking at several SUV's. William spent quite some time with Jill and encouraged her to take a test drive. Once accomplished the decision was made. Our next auto purchase would be the Audi Q5 at Continental. It was just a matter of when. We did not actually purchase the car until late December. William continued to keep in touch with us through email and calls. He was informative, but did not "wear out his welcome". John checked out the Q5 and the decision was made. William did a great job of introducing us to the Q5 features including the MMI. We love our Q5. It drives like a car. We had leased an A4 several years ago. This car is as much fun to drive as that was. Jill is not a fan of large cars so we are especially pleased with the way the car handles. We have already driven to CA for a four week vacation. The car made the trip over ice and snow without one tire spin! We were the only car moving in Arkansas during an quick freeze. They do not plow, salt or sand the Interstate in Arkansas, but this was not a problem for us! We have had the Q5 in for service twice and have found everyone at Continental to be extremely friendly yet professional. More
Buying a TTS from Continental Audi of Naperville was the best car buying experience I've ever had. I look forward to buying another car from this dealership when the time comes to do so. I also highly rec best car buying experience I've ever had. I look forward to buying another car from this dealership when the time comes to do so. I also highly recommend this dealer to anyone looking for an Audi. Everyone there does their best to make the customer happy, whether it's buying a car or just getting a car already purchased washed. This dealership matches the quality of the Audis they sell. More
Extremely attentive and efficient would describe the overall experience I had at Continental Audi. William Calderon made and continues to make my purchase of a TT a smart transaction. He is always spo overall experience I had at Continental Audi. William Calderon made and continues to make my purchase of a TT a smart transaction. He is always spot on with his information and his follow through. He put the meaning of client back into the car business. More
John Ditch was the sales associate person who sold me my dream car, my TT. He was very professional and courteous and not a typical salesman like you may find in most dealerships, trying to rush you into bu dream car, my TT. He was very professional and courteous and not a typical salesman like you may find in most dealerships, trying to rush you into buying. He took the time to explain everything and responded to my emails very quickly. When I did have an issue with my TT needing unexpected major repair a few months ago, Eric Matway stepped up to do everything he could to make things right. The matter was solved the same day! The thing that is important to me is to know that I can drive (and I do drive over 1500 miles every month!) without worrying about my car breaking down. Thanks to Continental Audi of Naperville, my 10 year old car looks almost brand new and run great. I make sure I tell my friends about my positive experience with both Continental Audi dealership and the Audi brand. Overall: Outstanding service, professional, courteous and knowledgeable staff. More
I have recently purchased a second Audi from Continental Audi. In both instances I was pleased to have worked with Viktor Hadjiev. He was extremely knowledgeable and I appreciated his patience and advice Audi. In both instances I was pleased to have worked with Viktor Hadjiev. He was extremely knowledgeable and I appreciated his patience and advice as my wife and I were trying to make an educated purchase. Viktor has been excellent in communication throughout the process and also in providing advice after our purchase. I never felt pressured and found the whole experience to be a very good one. I would highly recommend Viktor Hadjiev and Continental Audi. More
Jeff Garvey is an absolute delight to work with. He really listened to me and helped found a car that suited me perfectly--both in price AND quality. It's nice to know that there are dealership out the really listened to me and helped found a car that suited me perfectly--both in price AND quality. It's nice to know that there are dealership out there that truly focus on customer care. Thank you! More