Audi Naperville

I just purchased an Audi A4, it was the first vehicle I have ever bought in the US. Audi has a program for professionals working temporarely in this country and even though I was assured by other places th have ever bought in the US. Audi has a program for professionals working temporarely in this country and even though I was assured by other places that I was not going to be able to lease a car due to my very limited credit History, Gonzalo with the help of the Sales Manager Jason, not only made this happen but they also made it so easy. It made me wonder if the other places even tried. The important part is that I am currently driving the best car I have ever had and it makes me look and feel good. Thank you to every body at Continental Audi, especially Gonzalo. More

I was heading out of town on Labor Day weekend and was on a tight timeframe with a child. I found a nail in my tire and couldn't afford to break down on a highway. I always count on the Audi dealership for a tight timeframe with a child. I found a nail in my tire and couldn't afford to break down on a highway. I always count on the Audi dealership for service and was not disappointed this time either. They took me in right away and told me what my options would be depending on the location of the nail. They come over to me 2 times to give me a status update as they worked on the car. The dealership was very clean and had plenty of wonderful snacks and drinks if hungry. I had an opportunity to get my car washed also. My service tech went over the repair and had all fluids filled. I was happily on my way in about 40 minutes from a very busy service area. I will always trust my service to Continental Audi in Naperville. More

I contacted Continental Audi regarding a certified pre-owned vehicle that I saw on their website and was put in contact with Dan Clark. Dan was professional, friendly and a pleasure to work with; he pre-owned vehicle that I saw on their website and was put in contact with Dan Clark. Dan was professional, friendly and a pleasure to work with; he arranged the test drive and walked me through the specific of the car. He was also very helpful in answering my questions about the vehicle. The staff at the dealership and was friendly and professional as well. I purchased the A3 and was pleased with the level of service that I received from Dan and Continental Audi. More

Would never recommend this dealer. We really were interested in looking into the Audi brand. We went in planning to spend around $50,000 for a car, but did not have anyone even greet or acknowledge interested in looking into the Audi brand. We went in planning to spend around $50,000 for a car, but did not have anyone even greet or acknowledge us for about 10 minutes after we walked in. Pretty bad first impression for a "luxury car" dealer. Someone finally asked if we have been helped, funny since there were about 12 sales people standing around and congregating in offices or on showroom floor talking (not helping customers). Someone finally came over, but was not very happy to see us. Do not remember his name, and he never offered us a card. Briefly spoke to us and showed us a car on the lot, did not have keys for it so we had to look through the window. He did not offer for us to take the car for a drive or get in it. This was on a Thursday evening (7/21). On Saturday (7/23) we purchased an Infiniti M37. More

Brian Bertucciolli was a pleasure to work with. He is very knowledgeable, friendly, and responsive. He provided just enough information and didn't try to oversell - he understood that we cam with specif very knowledgeable, friendly, and responsive. He provided just enough information and didn't try to oversell - he understood that we cam with specific expectations. He kept us informed on the progress of our order, and when the car did not ship on time, he provided alternate solution. I will be happy to recommend Continental Audi and Brina Bertucciolli. BTW: the new showroom is beautiful as well. More

I found working with Brian to be a very easy and informative process. He was quickly able to understand exactly what I was looking for and helped me make a great decision. Apprecaited good custome informative process. He was quickly able to understand exactly what I was looking for and helped me make a great decision. Apprecaited good customer service. More