Audi Naperville

We have been buying cars from this dealership for over ten years - have purchased five vehicles. Great sales folks and an awesome service department. Keith Lindgren has been taking care of me and my famil ten years - have purchased five vehicles. Great sales folks and an awesome service department. Keith Lindgren has been taking care of me and my family for the entire time. Always courteous, always professional, and I trust him to advise me on needed repairs. More

I live on the East side of Michigan and called on a Q7. Tyler did a virtual appraisal on Thursday and I drove to the dealership on Friday to pick it up. The process was super easy and Continental’ Tyler did a virtual appraisal on Thursday and I drove to the dealership on Friday to pick it up. The process was super easy and Continental’s Customer Service is one of my Top 2 best experience that I ever had. I would buy another Audi from them and highly recommend both Tyler and Continental. Great Job and Super Easy!! More

I hate to write a write like this, but we had an horrible experience and would not recommend anyone to buy a car from here. Let me begin with, I'm kind of a person who does the research before buying anythin experience and would not recommend anyone to buy a car from here. Let me begin with, I'm kind of a person who does the research before buying anything, when we walked in, we weren't welcomed, when i tried negotiating the manager (Brian) said they were OKAY to loose the deal rather than giving me $200 off. so instead i asked if they could replace summer tires to all season tires, the salesman (Tyler) told me it would cost me additional $1200. They also promised to ship an Audi coffee Mug, its been over a month and i haven't received anything. Couple of my friends also came with me as potential buyers, but with the dealership and the manager's (Brian's) attitude they will never walk in there. All these figures are just figures, but when purchasing a car I want be treated with some respect and hospitality, but guess what Continental Audi of Naperville doesn't do either. More

Had a nice overall experience with purchase. Didn't really need any persuasion, since I liked the car and wanted to get the deal done. really need any persuasion, since I liked the car and wanted to get the deal done. More

I was very pleased with everything from Cory in internet sales to Jeff Garvey in the show room. Jeff was patient, kind and willing to spend a significant amount of time with my first Audi experience. I was sales to Jeff Garvey in the show room. Jeff was patient, kind and willing to spend a significant amount of time with my first Audi experience. I was impressed with the test track and his willingness to help me understand why Audi was one of the best through its agility moves and all it has to offer. He kept things simple yet meaningful for easy understanding. I was impressed with the trade in value Victor gave me for my Mercedes-Benz. Richard Stanev was great in teaching me all the electronics and how everything worked. He was very patient and never minded having to repeat something. He even helped me program my garage door openers over the phone when I got home. He knew the vehicle very well. Well done Jeff and Richard. Great experience. More

Tyler was very attentive from the time we called on the phone until we left. We had many questions (being previous and current Audi owners of other models) and he got us all the answers we were were lookin phone until we left. We had many questions (being previous and current Audi owners of other models) and he got us all the answers we were were looking for. He was friendly, professional, and helpful. We also were in contact with other staff we’d met before and all took good care of us, making sure we got the information we needed to operate the car we chose as efficiently as possibly. Great job Tyler and the whole gang at Audi once again for providing stellar service! There was a young man I don’t see pictured that helped with basically IT introduction to the car who was also quite helpful and explained in detail all the functionality of the systems. I’m sorry I didn’t get his name. More

Robyn has repeatedly given me excellent and conscientious service- a very big help when I suddenly had a wheel problem this week. Very big, amazing. service- a very big help when I suddenly had a wheel problem this week. Very big, amazing. More

The dealership was great! The process of buying a vehicle was seamless and easy, but a little time consuming on the part of the dealership. Jacob Baron provided excellent and friendly service making the whol was seamless and easy, but a little time consuming on the part of the dealership. Jacob Baron provided excellent and friendly service making the whole experience worth while! Jacob Baron made buying a new car easy and the best experience I've had! More

Enjoyable car buying experience, they are professional, courteous, and don't play games. I called ahead to make sure they had the car and they did when arrived. That's actually a rare thing. They took a fe courteous, and don't play games. I called ahead to make sure they had the car and they did when arrived. That's actually a rare thing. They took a few extra steps to ensure the car was in good shape (an extra cleaning and some sticker removal). Ask for Mitch. More

I purchased a certified A6 today. Jake Baron really I purchased a certified A6 today. Jake Baron really GREAT! Bob (Finance) made the paperwork seamless. I am very excited to finally own an Audi. I purchased a certified A6 today. Jake Baron really GREAT! Bob (Finance) made the paperwork seamless. I am very excited to finally own an Audi. More