Audi Naperville
Naperville, IL
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Had a great experience buying a S6. It’s my fourth Audi from here and Amy Brooks was awesome in making it work. Found a car in Memphis and had it shipped up. Amy was supurb in every step of the way. And from here and Amy Brooks was awesome in making it work. Found a car in Memphis and had it shipped up. Amy was supurb in every step of the way. And K Fisher was great to introduce me to her as he’s great in handling service issues. Thanks Tom cross More
Kenny Fischer and Keith Lindgren are dependable -great communicators-get my car in and out timely painless experience. I pick my car up cleaned and running as good as new. Thanks team communicators-get my car in and out timely painless experience. I pick my car up cleaned and running as good as new. Thanks team More
Mitch was great finding my first wheel in the States, very professional, customer oriented and straight shooter. My son and I were very please to meet Mitch in person. Thank you, Mitch!! very professional, customer oriented and straight shooter. My son and I were very please to meet Mitch in person. Thank you, Mitch!! More
Overall the experience was very positive. Mitch provided a high level of service and is knowledgeable about his products. he made himself available and worked around my schedule. a high level of service and is knowledgeable about his products. he made himself available and worked around my schedule. More
Mitch was very helpful, kind, and informative. He answered all our questions to our understanding. I like the idea he stated he was going to send a email, regarding instructions about my vehicle and answered all our questions to our understanding. I like the idea he stated he was going to send a email, regarding instructions about my vehicle and he did. More
Do not and I repeat do not buy here from out of state. Unless you use their financing or bring cash. This establishment is not interested in your money any other way. Here's what I mean. I have excellent Unless you use their financing or bring cash. This establishment is not interested in your money any other way. Here's what I mean. I have excellent credit. Got my own financing from my credit union that I have been with for 12yrs. Easy finance, great rate. Have check in hand for delivery. Wait...that's no good. How is a check from a federally insured bank with 5600 locations not good enough to buy a car at your dealership. I had to lose money on this deal cancelling a trip among other spends. I give one star because your sales people where nice people. Your policies affect your business. You should review your policies. Oh wait! You wanted me to run another credit app to use my check. Why would anyone be that financially irresponsible to take 2 credit checks for one loan? Very fishy to want a customer to do that. Good luck and hope you do better. Not good on this one. More
Very clean and engaging facility. Mitch did an excellent job and very informative. Met a few members of the team who were very helpful in every way. job and very informative. Met a few members of the team who were very helpful in every way. More
I am a long time customer of Audi Naperville. We are picky buyers, I’m color & tech driven; my husband is more interested in the engine. That makes it a challenge to buy a new car. Amy Brooks was our picky buyers, I’m color & tech driven; my husband is more interested in the engine. That makes it a challenge to buy a new car. Amy Brooks was our sales person for our most recent purchase. She listened and zeroed in what we wanted. Her communication was relevant, timely and genuinely kind. When it was time to complete the transaction, all of the documents were in perfect order. It was impressive! There was no need for her to introduce me to people in the service department; Keith and Robyn have kept my previous car “just right” for 8 years. She did arrange an appointment with Dan Spero to address the new tech. A lot has happened in that department since 2013. Dan has been every bit as good communicating and helping me adjust to the new car as Amy was in finding it. When it is time to look for my next car I would definitely come back to Amy and am confident that she and Dan would make it happen. More