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Audi Napa Valley
Fairfield, CA
50 Reviews
Audi Napa Valley is More than a Dealership. We are dedicated to providing you with the best automotive shopping experience by offering transactions built on transparency, personalized service, and genuine care for your needs. We empower our guests throughout their vehicle ownership journey. Our commitment to exceptional service continues long after the sale. Our More Than Service program ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
Our commitment extends beyond vehicle sales and service. We prioritize creating a healthy work-life balance for our employees with excellent career training and advancement opportunities. We're also deeply invested in community involvement and philanthropy, demonstrating our dedication to being.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 50 reviews
September 01, 2024
Great service and very happy with my purchase! Thank you Audi Napa Valley great experience overall Thank you Audi Napa Valley great experience overall More
by Laura.duffy
Verified Customer
August 27, 2024
Great follow up and communcation. . Excellent service and very accommodating. Kristie was very professional and is now my goto person. . Excellent service and very accommodating. Kristie was very professional and is now my goto person. More
by cjezycki
Employees Worked With
August 26, 2024
Christian was very helpful during the buying process and when there was an issue with the car they sent a tow truck and took care of the problem quickly. Every time I called the service center they were als when there was an issue with the car they sent a tow truck and took care of the problem quickly. Every time I called the service center they were also very kind and helpful during a pretty stressful situation. More
by bpac
August 17, 2024
The experience was great, no haggling, no trying to sell stuff and very helpful. Both the people I dealt with in the dealership very very informative and nice to deal with. Very Happy with my purchase. stuff and very helpful. Both the people I dealt with in the dealership very very informative and nice to deal with. Very Happy with my purchase. More
by battoo.sameer
August 14, 2024
Devin was very professional and informative about the vehicle and helpful when he was able to transport me to the bank for the financial deposit for my vehicle. vehicle and helpful when he was able to transport me to the bank for the financial deposit for my vehicle. More
by trey.mtz562
August 14, 2024
Ashely was a great all around did very well for her first customer. All around great environment customer. All around great environment More
by macio7071
Employees Worked With
Other Employees :
Sean Salansky
August 07, 2024
I am very happy with my Certified Pre-Owned 2022 etron. Truly affordable luxury. Part of the satisfaction is that it was the most pleasant auto purchase I have ever experienced. From first contact t Truly affordable luxury. Part of the satisfaction is that it was the most pleasant auto purchase I have ever experienced. From first contact through after-purchase follow-up, always helpful, courteous, no pressure, no hassle, no gimmicks. My salesperson, Emily Sinkford, has all those qualities and I am quite sure that is the standard of excellence throughout this dealership. More
by Martin4740
Employees Worked With
Emily Sinkford
June 17, 2024
Christian gave good customer service and made the process easier. I highly recommend him if you need anything! easier. I highly recommend him if you need anything! More
by N.C.G.
Employees Worked With
June 16, 2024
I had a great experience getting my vehicle serviced at this dealership. Everyone was helpful and very knowledgable. this dealership. Everyone was helpful and very knowledgable. More
by mmunroe527
Employees Worked With
Other Employees :
Charlie Zink, Alto Rechenauer, Jerrad Sanchez, Santiago Trejos, Emily Sinkford
