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Audi Napa Valley
Fairfield, CA
42 Reviews
Audi Napa Valley is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business.
One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind.
Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
Audi Napa Valley will operate from a temporary location in the Fairfield Automall during the construction of a new, cutting-edge facility, set to open soon. The new facility will offer world-class amenities and a luxury service facility that will have the capacity to service all makes of vehicles while specializing in Audis.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 42 reviews
September 18, 2024
Had a great experience with my first car buying experience, the sales staff were very friendly and low pressure. They were able to help me secure a loan with a less than normal situation which was experience, the sales staff were very friendly and low pressure. They were able to help me secure a loan with a less than normal situation which was also very appreciated. Would definitely recommend! More
by Tyler Baars
Verified Customer
September 04, 2024
Christian was exceptional, over the course of a couple of weeks or maybe even longer, he tried his best to help me. I couldn’t be more grateful. You have an excellent employee in Christian. I dealt with Dore weeks or maybe even longer, he tried his best to help me. I couldn’t be more grateful. You have an excellent employee in Christian. I dealt with Doreen only briefly, but she was also extremely helpful and attentive. I would recommend Audi Napa Valley to all my friends! More
by a.spoulos
September 01, 2024
Great service and very happy with my purchase! Thank you Audi Napa Valley great experience overall Thank you Audi Napa Valley great experience overall More
by Laura.duffy
August 27, 2024
Great follow up and communcation. . Excellent service and very accommodating. Kristie was very professional and is now my goto person. . Excellent service and very accommodating. Kristie was very professional and is now my goto person. More
by cjezycki
Employees Worked With
August 26, 2024
Christian was very helpful during the buying process and when there was an issue with the car they sent a tow truck and took care of the problem quickly. Every time I called the service center they were als when there was an issue with the car they sent a tow truck and took care of the problem quickly. Every time I called the service center they were also very kind and helpful during a pretty stressful situation. More
by bpac
August 17, 2024
The experience was great, no haggling, no trying to sell stuff and very helpful. Both the people I dealt with in the dealership very very informative and nice to deal with. Very Happy with my purchase. stuff and very helpful. Both the people I dealt with in the dealership very very informative and nice to deal with. Very Happy with my purchase. More
by battoo.sameer
August 15, 2024
Emily was great, took care of my end of lease buy out quick and easy. Thanks a bunch! quick and easy. Thanks a bunch! More
by Manne.gaede
August 14, 2024
Devin was very professional and informative about the vehicle and helpful when he was able to transport me to the bank for the financial deposit for my vehicle. vehicle and helpful when he was able to transport me to the bank for the financial deposit for my vehicle. More
by trey.mtz562
August 14, 2024
Ashely was a great all around did very well for her first customer. All around great environment customer. All around great environment More
by macio7071
Employees Worked With
August 07, 2024
I am very happy with my Certified Pre-Owned 2022 etron. Truly affordable luxury. Part of the satisfaction is that it was the most pleasant auto purchase I have ever experienced. From first contact t Truly affordable luxury. Part of the satisfaction is that it was the most pleasant auto purchase I have ever experienced. From first contact through after-purchase follow-up, always helpful, courteous, no pressure, no hassle, no gimmicks. My salesperson, Emily Sinkford, has all those qualities and I am quite sure that is the standard of excellence throughout this dealership. More
by Martin4740
Employees Worked With
Emily Sinkford
