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Audi Napa Valley
Fairfield, CA
50 Reviews
Audi Napa Valley is More than a Dealership. We are dedicated to providing you with the best automotive shopping experience by offering transactions built on transparency, personalized service, and genuine care for your needs. We empower our guests throughout their vehicle ownership journey. Our commitment to exceptional service continues long after the sale. Our More Than Service program ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
Our commitment extends beyond vehicle sales and service. We prioritize creating a healthy work-life balance for our employees with excellent career training and advancement opportunities. We're also deeply invested in community involvement and philanthropy, demonstrating our dedication to being.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 50 reviews
December 13, 2024
Devin was great. Best car buying experience I have had. He was knowledgeable and patient and professional. Best car buying experience I have had. He was knowledgeable and patient and professional. More
by Dougwhitellc
December 11, 2024
Devin was very helpful, answered all my questions, he made the Audi experience very smooth and easy made the Audi experience very smooth and easy More
by Julie
December 10, 2024
The entire deal was easy and kind. Mo and Doreen were very helpful AND we got a beautiful Q8!! Mo and Doreen were very helpful AND we got a beautiful Q8!! More
by Frangibson
December 08, 2024
Andy (AJ) Jones made my first car buying experience amazing. From the first introduction to the moment he handed me the keys I felt so safe, comfortable and confident that he was the right person to gu amazing. From the first introduction to the moment he handed me the keys I felt so safe, comfortable and confident that he was the right person to guide me through this experience. All the staff is so kind and friendly. It truly is a very warm and welcoming space. Audi Napa Valley is the best place to take your business and they have the right people to guide you through the car buying process! More
by clinton.n
Employees Worked With
December 06, 2024
I am super satisfied with the services of Doreen and MO. They are very friendly. I live several miles away but it was worth the trip to Napa valley They are very friendly. I live several miles away but it was worth the trip to Napa valley More
by fooddev
December 04, 2024
Devin was great. I appreciate him not treating me like a second class citizen even though I was buying a used Tesla not a new Audi! I liked the no negotiation pricing I appreciate him not treating me like a second class citizen even though I was buying a used Tesla not a new Audi! I liked the no negotiation pricing and very grateful for the free delivery to Marin. More
by chris@guesto.com
Verified CustomerEmployees Worked With
December 04, 2024
Taneisha was so wonderful to work with! She made my experience so fun and easy. She was so knowledgeable about the car I bought. She answered all of my questions with ease. It was a pleasur She made my experience so fun and easy. She was so knowledgeable about the car I bought. She answered all of my questions with ease. It was a pleasure to see what a family it felt like at the Audi dealership. The gentleman at the front desk was so sweet and gave me some tips since he also purchased the same car as me. 10/10 experience!! More
by parlett707
December 04, 2024
Ashley was very helpful in teaching me how to operate a Tesla since I have never driven one before. I had a small issue with the extra fees they were trying to charge me. Other than that I am very happy Tesla since I have never driven one before. I had a small issue with the extra fees they were trying to charge me. Other than that I am very happy with the purchase! More
by drew94591
December 02, 2024
The staff is helpful and knowledgeable. They pay a lot of attention to the customer and the delivery is thorough. They don't pressure the customer. They pay a lot of attention to the customer and the delivery is thorough. They don't pressure the customer. More
by medvedoff
November 30, 2024
Devin and the Audi of Napa team were awesome. I felt comfortable and not harassed. The sale took less 1 hour. Delvin took his time and was patient with me. I will be returning in the future. I felt comfortable and not harassed. The sale took less 1 hour. Delvin took his time and was patient with me. I will be returning in the future. More
by The Gem
