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Audi Napa Valley

Fairfield, CA

4.8
32 Reviews
Audi Napa Valley is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business. One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind. Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit. Audi Napa Valley will operate from a temporary location in the Fairfield Automall during the construction of a new, cutting-edge facility, set to open soon. The new facility will offer world-class amenities and a luxury service facility that will have the capacity to service all makes of vehicles while specializing in Audis.
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2855 Auto Mall Parkway , CA

Fairfield, CA

94533

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Showing 32 reviews

September 04, 2024

Christian was exceptional, over the course of a couple of weeks or maybe even longer, he tried his best to help me. I couldn’t be more grateful. You have an excellent employee in Christian. I dealt with Dore More

by a.spoulos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Great service and very happy with my purchase! Thank you Audi Napa Valley great experience overall More

by Laura.duffy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Salansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Audi Napa Valley responded

Thank YOU, Laura for choosing Audi Napa Valley! We hope you are still loving your new ride.

August 27, 2024

Great follow up and communcation. . Excellent service and very accommodating. Kristie was very professional and is now my goto person. More

by cjezycki
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kirstie Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Audi Napa Valley responded

Thanks for the review & for choosing Audi Napa Valley for your service experience. We will let Kirstie know of your positive feedback :)

August 26, 2024

Christian was very helpful during the buying process and when there was an issue with the car they sent a tow truck and took care of the problem quickly. Every time I called the service center they were als More

by bpac
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Salansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

The experience was great, no haggling, no trying to sell stuff and very helpful. Both the people I dealt with in the dealership very very informative and nice to deal with. Very Happy with my purchase. More

by battoo.sameer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Salansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Sinkford
August 15, 2024

Emily was great, took care of my end of lease buy out quick and easy. Thanks a bunch! More

by Manne.gaede
Recommend Dealer
Yes
Employees Worked With
Sean Salansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Sinkford
Aug 15, 2024 -

Audi Napa Valley responded

Congratulations on your purchase! We are so glad that you heard of Audi Napa Valley when your lease was coming to an end. We hope to see you in the future for your servicing needs as well :) Enjoy!

August 14, 2024

Ashely was a great all around did very well for her first customer. All around great environment More

by macio7071
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Salansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taneisha Toques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Audi Napa Valley responded

Thanks so much for this great feedback of Ashley! We are proud to know that her first customer gave her a perfect 5-stars. Enjoy!

August 14, 2024

Devin was very professional and informative about the vehicle and helpful when he was able to transport me to the bank for the financial deposit for my vehicle. More

by trey.mtz562
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Brownrigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Audi Napa Valley responded

Thank you for the review & purchase from Audi Napa Valley! We will be sure to let Devin know to keep up the good work. Enjoy!

August 13, 2024

Emily made my car buying experience flawless from start to finish. She made me aware of all products that were available to myself and husband. If anyone asks where they should purchase their vehicle I am More

by kirstie.horn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Salansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Sinkford
Aug 15, 2024 -

Audi Napa Valley responded

Thank you for the review of Emily at Audi Napa Valley! We are so that your purchase was flawless and you felt well-educated in your purchasing decision. We look forward to seeing you next time :)

August 07, 2024

I am very happy with my Certified Pre-Owned 2022 etron. Truly affordable luxury. Part of the satisfaction is that it was the most pleasant auto purchase I have ever experienced. From first contact t More

by Martin4740
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Sinkford
Aug 15, 2024 -

Audi Napa Valley responded

Congratulations on your CPO Audi! Thank you for choosing Audi Napa Valley and providing us with a great review of Emily. Please reach out if you need anything in the future!