Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Napa Valley
Fairfield, CA
32 Reviews
Audi Napa Valley is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business.
One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind.
Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
Audi Napa Valley will operate from a temporary location in the Fairfield Automall during the construction of a new, cutting-edge facility, set to open soon. The new facility will offer world-class amenities and a luxury service facility that will have the capacity to service all makes of vehicles while specializing in Audis.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 32 reviews
December 16, 2024
Good service, excellent focus on the details of what one really wants, friendly and cordial treatment really wants, friendly and cordial treatment More
by darce.ferrusco
December 13, 2024
Devin was great. Best car buying experience I have had. He was knowledgeable and patient and professional. Best car buying experience I have had. He was knowledgeable and patient and professional. More
by Dougwhitellc
December 11, 2024
Devin was very helpful, answered all my questions, he made the Audi experience very smooth and easy made the Audi experience very smooth and easy More
by Julie
December 10, 2024
The entire deal was easy and kind. Mo and Doreen were very helpful AND we got a beautiful Q8!! Mo and Doreen were very helpful AND we got a beautiful Q8!! More
by Frangibson
December 08, 2024
Andy (AJ) Jones made my first car buying experience amazing. From the first introduction to the moment he handed me the keys I felt so safe, comfortable and confident that he was the right person to gu amazing. From the first introduction to the moment he handed me the keys I felt so safe, comfortable and confident that he was the right person to guide me through this experience. All the staff is so kind and friendly. It truly is a very warm and welcoming space. Audi Napa Valley is the best place to take your business and they have the right people to guide you through the car buying process! More
by clinton.n
Employees Worked With
December 06, 2024
I am super satisfied with the services of Doreen and MO. They are very friendly. I live several miles away but it was worth the trip to Napa valley They are very friendly. I live several miles away but it was worth the trip to Napa valley More
by fooddev
December 04, 2024
Devin was great. I appreciate him not treating me like a second class citizen even though I was buying a used Tesla not a new Audi! I liked the no negotiation pricing I appreciate him not treating me like a second class citizen even though I was buying a used Tesla not a new Audi! I liked the no negotiation pricing and very grateful for the free delivery to Marin. More
by chris@guesto.com
Verified CustomerEmployees Worked With
December 04, 2024
Ashley was very helpful in teaching me how to operate a Tesla since I have never driven one before. I had a small issue with the extra fees they were trying to charge me. Other than that I am very happy Tesla since I have never driven one before. I had a small issue with the extra fees they were trying to charge me. Other than that I am very happy with the purchase! More
by drew94591
December 04, 2024
Taneisha was so wonderful to work with! She made my experience so fun and easy. She was so knowledgeable about the car I bought. She answered all of my questions with ease. It was a pleasur She made my experience so fun and easy. She was so knowledgeable about the car I bought. She answered all of my questions with ease. It was a pleasure to see what a family it felt like at the Audi dealership. The gentleman at the front desk was so sweet and gave me some tips since he also purchased the same car as me. 10/10 experience!! More
by parlett707
December 02, 2024
The staff is helpful and knowledgeable. They pay a lot of attention to the customer and the delivery is thorough. They don't pressure the customer. They pay a lot of attention to the customer and the delivery is thorough. They don't pressure the customer. More
by medvedoff
