Audi Morton Grove

David Candin and Codyand Ron in finance were both competent and friendly. David is an especially pleasant guy to deal with. His calm and friendly demeanor is especially welcome to new car shoppers. competent and friendly. David is an especially pleasant guy to deal with. His calm and friendly demeanor is especially welcome to new car shoppers. He instilled confidence that we were doing the right thing buying a new Audi q5 hybrid. A+ experience. More

I traded my 2013 Porsche Cayenne for a 2013 Audi Q7 S-Line. I was very upfront on my expectations (price) and Nick met the challenge. The vehicle was prepped and ready for me when I arrived. Great serv S-Line. I was very upfront on my expectations (price) and Nick met the challenge. The vehicle was prepped and ready for me when I arrived. Great service, great attitude. Highly recommend McGrath Audi. More

Fred inflated"costs"; and prices, wasted our time, and maniuplated us from the start. He sent us away telling us a price on a car which was $2900 higher that what was posted online. When w time, and maniuplated us from the start. He sent us away telling us a price on a car which was $2900 higher that what was posted online. When we called him on it, he dodged us. He talked about warranty costs for which other salespeople in the dealership quoted lower prices. He wasted hours of our time pretending to process paperwork and "await a confirmation email" that even the people in the dealership said he didnt do. When he encoutered something he didn't understand, he'd disappear without explanation for minutes at a time, then come back with some opaque babble. He continuously worked the phones with other customers while we sat at his desk waiting for hours. Worst of all, he was summarily unapologetic about it all. I would never buy a car from this salesperson or a from dealer that covers for this guy. He was the epitome of shady, and treated us with a casual indifference that made the entire experience ... in a word... crappy. Therefore, I can't in good conscience recommend this dealer, especially when we receieved great customer service from another Audi dealer, Fletcher Jones, and so wished we'd found our car there instead. (Fred's savior on the deal was the adept and polite Sales Manager Patrick Law, who came in and mopped up Fred's disaster, conciliated us with his attention and sticker adjustments, and followed through personally. We were impressed by Patrick's tact and inititative to help us. He's the right guy to be in charge.) More

Nick was attentive from the moment I walked in the door. He was able to answer all of my questions in ways that I understood. Once I had chosen a car, he was able to locate it within 24 hours and was willi He was able to answer all of my questions in ways that I understood. Once I had chosen a car, he was able to locate it within 24 hours and was willing to accommodate my schedule for picking up the car at the last minute. More

They got me what I want, when I want and at the price I liked. They went to length matching my request for year, mileage, color, options and made that sale a pleasent experience. That attitude keeps my l liked. They went to length matching my request for year, mileage, color, options and made that sale a pleasent experience. That attitude keeps my loyaltiy to that dealer and specially sales rep. Gabriel. More

Initially visited the "Audi Exchange" in Highland Park. They were rude, snobbish and not very willing to work with the customer needs. It seemed like we were supposed to be the ones happy Highland Park. They were rude, snobbish and not very willing to work with the customer needs. It seemed like we were supposed to be the ones happy to buy a car from them,rather than the other way around. Then went to McGrath Audi, who listened, explained, and worked with us to buy a new Audi Q5. They treated us with respect and like family. We will stay with McGrath Audi for all of our Audi needs! More

very knowledgeable sales people. Went the extra milt to see that we got the best deal. Had the car we wanted and allowed us plenty of time to test drive. see that we got the best deal. Had the car we wanted and allowed us plenty of time to test drive. More

VERY NICE SALESPERSON AND MANAGER. VERY PROFESSIONAL DEALERSHIP. EVERYONE THERE IS WILLING TO HELP. I WILL REFER THEM TO MY FRIENDS AS I HAVE IN THE PAST. THANKS DEALERSHIP. EVERYONE THERE IS WILLING TO HELP. I WILL REFER THEM TO MY FRIENDS AS I HAVE IN THE PAST. THANKS More

I rated this dealer with very high grades because I had spoke with many dealers while looking for this particular vehicle. Nick was the only one who got back with me on a timely basis and was always able spoke with many dealers while looking for this particular vehicle. Nick was the only one who got back with me on a timely basis and was always able to answer my questions. He offered the extended warranty as well as the service plan and explained every thing to me in detail. As for pricing, I felt he gave me a great deal and I didn't even have to ask for one. I will buy from him again. I will also refer my friends to him. More

I purchased my first Audi (A6 3.0T) from McGrath on 8/30/2012. After a few sketchy experiences at other Audi dealers, I was initially hesitant about what I would encounter. I met Rich, had a great (QUI 8/30/2012. After a few sketchy experiences at other Audi dealers, I was initially hesitant about what I would encounter. I met Rich, had a great (QUICK!) discussion about a mutually beneficial price & trade-in offer and away we went! Rich went through all of the features of the car, gave me great info during the test drive, and I was able to close a deal extraordinarily fast. There was no pressure on the sales staff's part, nor was there pressure with financing. Actually, I got a better financing rate than what my credit union was offering me! One thing that was impressive was when Rich gave me a car tour and set up my bluetooth & garage features while the finance department finished the paperwork. No sitting in a room haggling over nickels, dimes and dollars like you would at another dealership. I echo was BMW M. stated in the 8/10/2012 review, doing my homework was immensely helpful. When you know what you're getting and you know what you're paying, it makes the experience that much easier. My preparation helped me immensely. When preparation meets expectation, it's a win-win situation. That's what my time at McGrath was...a win-win! More