Audi Morton Grove

Smooth process I visited the dealer twice within 2 months , the employes were highly professional, and I would definitely buy from them again, the process was so smo I visited the dealer twice within 2 months , the employes were highly professional, and I would definitely buy from them again, the process was so smooth from the knowledge the salesperson has ( Mostafa) to the sales manager ( NICK ) to the finance the experience was great . More

vehicle not available was told vehicle was there drove all the way from indiana got there vehicle was sold the night before dealer called me all morning long till i got the was told vehicle was there drove all the way from indiana got there vehicle was sold the night before dealer called me all morning long till i got there never informed me the vehicle i wanted to purchase was sold already tried to get me to by something i did not want should have reimburse me for all the tolls i had to pay for nothing.Spoke to manager he said the salesman did not work the night before did not know vehicle was sold what a lie they will tell. More

Poor Customer Service Poor customer service, rude manager who doesn't know how to value customers . I gave my car for detailing and forgot my Ray Ban sunglasses in the car Poor customer service, rude manager who doesn't know how to value customers . I gave my car for detailing and forgot my Ray Ban sunglasses in the car . When I got my car back there were no glasses. I called so many times to enquire about it and got the same response every time that "we will check and get back to you tomorrow " but never got a call back from them. After trying for 1.5 weeks I went to the Audi Morton grove location to talk to the manager . Eric ,the manger, offered me 50 bucks gift card . Since when do you get Ray Bans for 50 bucks .When I told him the price he started playing his employee trust card as if I making this stuff up . Super pissed and terrible experience I had at this location. Never expected this from Audi . More

I don't recommend this dealership to anyone I am really unhappy from there service. They have problems in financial services, in this dealership in morton grove. I wasted my time back and forth I am really unhappy from there service. They have problems in financial services, in this dealership in morton grove. I wasted my time back and forth with communicating with them to help in solving a problem in my first payment that I have made already through them but the main Audi financial service didn't get it. More

Audi s3 Reny benyamin is excellent and Gabriel sales managers work hard to make the deal work for me ,finance cris banago handled the paperworks would recomme Reny benyamin is excellent and Gabriel sales managers work hard to make the deal work for me ,finance cris banago handled the paperworks would recommend . More

Great Service from the "new " Morton Grove Audi. Dealership. I don't usually write reviews, but since the ones on this site are almost two years old I thought I would tell you about my experience with McGrath Au I don't usually write reviews, but since the ones on this site are almost two years old I thought I would tell you about my experience with McGrath Audi. I moved from out of state to the northern suburbs of Chicago 2 years ago and went to the "old" McGrath Audi for service on a co-worker's recommendation. The dealership was a bit outdated but my experience with the service people was really good. The new dealership, however, is unbelievable. What a change.....The people are still great, just as before, and the service is far better than the great service I received from them at the old building. I am convinced that they were a bit overwhelmed by the number of Audi's they were selling, but the new building is awesome and so are the people. If you ever need service for your Audi, give them a try. You'll say they're awesome too. Ginger T More

Great Purchase Experience with Addy's help! We bought a Audi Q5 during Labor Day weekend. Addy in McGrath Audi of Glenview helped us on all aspects during our purchase process and he is absolu We bought a Audi Q5 during Labor Day weekend. Addy in McGrath Audi of Glenview helped us on all aspects during our purchase process and he is absolutely amazing when it comes to customer service. We are very happy with the new car and the service we received in McGrath. Thank you. More

Lease exchange AudiQ5 I received a letter from the sales manager contacting me to consider turning in my 2013 AudiQ5 before its lease expiration and consider leasing a 2015 I received a letter from the sales manager contacting me to consider turning in my 2013 AudiQ5 before its lease expiration and consider leasing a 2015 Q5 in its stead. I contacted her and we exchanged some preliminary information via email - extremely curtious and promptly. I went to the dealership the next day and within 3 hours found myself in a brand new better equipped and higher valued vehicle - with a very similar lease rate. I am excited and happy - the dealership performed extremely well. More

Excellent Experience If I could give you one piece of advice, BUY YOU NEXT CAR FROM McGRATH!! Gabriel was professional, efficient, and went the extra mile to address all m If I could give you one piece of advice, BUY YOU NEXT CAR FROM McGRATH!! Gabriel was professional, efficient, and went the extra mile to address all my needs. This is the fifth car I have purchased from the McGrath Auto Group. I would not go anywhere else. More