Audi Morton Grove

Good saleman-bad service center Had a great experience purchasing my car with Sergey.. he is terrific and does everything he can to help his customers before AND after the purchase. Had a great experience purchasing my car with Sergey.. he is terrific and does everything he can to help his customers before AND after the purchase. However, they have a TERRIBLE service department and no one in there really cares about you. It's all about $$$. I have been in there a dozen times and they truly didn't care or solve any of my problems that happened to my vehicle within weeks of purchasing it. They made me contact Audi USA who also did not care about my new vehicle issues either. Overall experience in the service department was horrible. I started going to another Audi dealership for my services because I felt so bad going into Audi Morton Grove. It's unfortunate that I can't be dealing with a bunch of Sergeys there.. then it would be a much better place! More

Dan H. the Man! Went into the dealership to look at a Mazda CX9. Was approached by Dan H. He was very helpful and although the mazda wasnt his "Baileywick" he was ve Went into the dealership to look at a Mazda CX9. Was approached by Dan H. He was very helpful and although the mazda wasnt his "Baileywick" he was very helpful and had some basic knowledge about the vehicle. He even took the time to help me empty out the contents of my vehicle and even found my Sirius Radio after the fact and he could have said sorry i'm done with you, took the time to get the tuner for me. Great service and a positive attitude. This after a terrible experience at JIDD Motors (They dont seem to check over their vehicles very thoroughly) as my mechanic found multiple things wrong with it and they refused to fix. The only issue I had with this dealership is they were very reluctant to have my mechanic check out the car before I bought it. Something everyone should do when buying a car. They finally relented, although I had to write the check and they sasid they would hold it till after my inspection. Hey if your car has been checked over by your (the dealers) Mechanic, you should have nothing to worry about. The sales manager said he had been burned in the past so he was reluctant to do so. Note: Letting a customer take it to their mechanic, it inspires confidence in the dealer from the customers perspective that they believe the vehicle is in good working order and its part of the customers due diligence when you making this much of an investment. Overall good experience and I like the vehicle so far. Thanks Dan! More

AWESOME Dealership - Concerned, Caring, a Cut Above Truly a pleasurable car buying experience!! From the first phone call we were treated with the utmost respect, kindness and professionalism! Mohamed Truly a pleasurable car buying experience!! From the first phone call we were treated with the utmost respect, kindness and professionalism! Mohamed Husain, our auto specialist, made every aspect of the experience a true delight! Best prices in a 300 mile radius of the Chicagoland area and we did our homework!! I would highly recommend this dealership with all their wonderful and friendly staff!! More

Highly Recommend Dan Hoxhaj at the Audi Morton Grove!!! Summary: Go see Dan Hoxhaj at the Audi Morton Grove if you are in the market for an Audi!!! Walked right in and was kindly approached by Dan Hoxhaj Summary: Go see Dan Hoxhaj at the Audi Morton Grove if you are in the market for an Audi!!! Walked right in and was kindly approached by Dan Hoxhaj. First off, Dan H. is an excellent Audi Specialist who provided top-notch service throughout the entire process. He is exceptionally polite, highly knowledgeable, and professional. Simply put, it was a great pleasure to work with him because he made the experience all about me, the customer. Walking in, I already had a car in mind that I thoroughly researched and brought the car to his attention. He did not hesitate to jump on the opportunity to reinforce my current understanding on the car, and was enthusiastic to inform me on details that I did not know. That is, he was transparent with me and earned my respect. I explored different dealers for my car, and felt that they were just repeating a script to try to convince me to purchase the vehicle, as per their job. So when I asked about past problems with the vehicles (because I did my research and this was my first car), they looked at me with a blank stare like the vehicles were divine. However, Dan H. surprised me because he readily acknowledged the issues and informed me how they were handled. A test of sorts, but I knew then I could trust him. So when everything was said and done, I drove out with my first Audi thanks in large part due to Dan H.! Furthermore, I can not say enough about the service that Dan H. provided. After having the car detailed, there was a left-over silver spray area on the right-side of my Audi. Dan told me to come in on Monday to have it buffed and removed. So I came in today, without an appointment, and had the area buffed. Dan personally approached Randy, a service consultant at the dealership, and explained the situation. Within thirty minutes, the car was ready! Amazing service! On a side note, the facility is well maintained so waiting for my car at the facility was not an issue for me. Bottom line, Dan Hoxhaj provides a first-rate experience for purchasing an Audi. Without a doubt, I highly recommend him to any individual who is looking to purchase an Audi at Audi Morton Grove. I look forward to having a long relationship with him and the dealership. - Martin S. More

I Recommend This Dealer! Dan H was great to deal with. All of the personnel were very knowledgeable and friendly! I would definitely go back again to purchase another Audi!Not Dan H was great to deal with. All of the personnel were very knowledgeable and friendly! I would definitely go back again to purchase another Audi!Noticed an imperfection on the bumper of the car i was looking at, and they said it would be no problem to come back in a week or 2 to get this fixed! Thank You for the nice experience! Tony. More

Great Deal and Great Customer Service I never expected the car buying process to be this easy. First of all, Ramzi was great. He really knows his cars and genuinely seems to care about w I never expected the car buying process to be this easy. First of all, Ramzi was great. He really knows his cars and genuinely seems to care about what's best for you. I never felt any sales pitch or pressure and he gave me space look at my own pace. He even let me take a test drive by myself for as long as I wanted. When it came to negotiating the price, this was totally unexpected. I came in with a price that I thought was fair, got some quotes from other dealerships through Truecar.com, and was not planning to go above that price. So what happened? I got an offer LESS than what I was hoping to get and was given an additional $1500 off because I had a competitor's car. The car wasn't going to be ready for a couple weeks, so Ramzi looked to see if he could get me one sooner. He found one but it had some extra upgrades, but gave it to me anyway for the same price! I still had to wait a week, but the next day I got a call saying they had the same car available that day, but it's an S-line (another upgrade), but they would keep the same price. I wasn't able to pick it up until the next day, so what did they do? They brought the car to my home 2 hours later, driving into the city in rush hour traffic. I mean, who does that? By the way, I love my Audi and it is everything and more than I ever wanted in a car. More

Waiting for my new A6 metallic Blue Sedan Rani Wadesa and Chris Popa did a great job explaining the car. Rani gave us a test drive. From a 5 series BMW to a A6!!!! I can't wait. These two y Rani Wadesa and Chris Popa did a great job explaining the car. Rani gave us a test drive. From a 5 series BMW to a A6!!!! I can't wait. These two young men were extremely helpful. More

Highly Recommend! I have visited a few dealers and was turned off by their lack of professionalism. My friend recommended the Audi Morton Grove and I'm glad she did :) I have visited a few dealers and was turned off by their lack of professionalism. My friend recommended the Audi Morton Grove and I'm glad she did :) I drove over an hour to visit the showroom and It was well worth my time, I got an amazing deal. More

Bad service Worst experience in oil change and detailing. Oil wasn't topped off, dirty and dusty after detailing. Every time I come for service car wash very terr Worst experience in oil change and detailing. Oil wasn't topped off, dirty and dusty after detailing. Every time I come for service car wash very terrible. More

"The best car purchase experience we ever had" Ramzi (Mr Audi) as he is called We purchased an Audi A7 from Ramzi Azawi and his efforts and professionalism is one I would recommend to anyone. We b Ramzi (Mr Audi) as he is called We purchased an Audi A7 from Ramzi Azawi and his efforts and professionalism is one I would recommend to anyone. We basically told him that we would never purchase a car from any other sales person ever again. The experience that we had was something that you don't hear happening in these times. Ramzi your the best and thank you for all of your help. More