Audi Morton Grove

Ultra Smooth Purchase The first vehicle purchase in a long time that wasn't painful.The negotiating was there, as it is always, but not once was I treated like an outsider The first vehicle purchase in a long time that wasn't painful.The negotiating was there, as it is always, but not once was I treated like an outsider that had no experience or knowledge when it came to car shopping and automotive value. The internet sales rep, Ano Doman, and the salesman, Manny Koshaba, both were more than accommodating in making sure I had all the info that I asked for on the new car before the purchase (before I even took the 1.5 hr drive to the dealership) as well as just making the whole process smooth, from start to finish. I wouldn't hesitate to make the drive again (and deal with Ano and Manny) the next time I'm looking. More

Pre owned Audi A4 Transaction went as smooth as possible. It was a cash and trade deal, lots of ways it could have derailed, and with minor negotiations it worked out Transaction went as smooth as possible. It was a cash and trade deal, lots of ways it could have derailed, and with minor negotiations it worked out More

Best Experience I went in last weekend wanting to try a few PreOwned Q5s. So clearly not 100% sure exactly which car I wanted. Algenon was very patient with my I went in last weekend wanting to try a few PreOwned Q5s. So clearly not 100% sure exactly which car I wanted. Algenon was very patient with my going back and forth checking out the different models, model years, and trim levels. I never felt rushed or pressured. He answered questions but also knew to just be silent and let me experience the car. He seemed like a genuinely nice person who wanted me to find the right car. More

2015 Audi A5 2.0T - beyond satisfied I got a phone call one morning regarding a vehicle inquiry I made and let me say from that point on Audi Morton Grove did a superb job at keeping me h I got a phone call one morning regarding a vehicle inquiry I made and let me say from that point on Audi Morton Grove did a superb job at keeping me happy. Working with me to get me into the vehicle of my choice Audi Morton Grove did what they can. The car is in tip top shape, as described, got a great deal, and employees from sales, to finance take care of you like they personally know you. As far as the drive is, Audi Morton Grove earned my loyalty and gained a new client. I just want to thank Audi Morton grove and all the people who handled my purchase. I recommend anyone who is car shopping to make this place your first visit and you won’t regret it. More

Experience with Audi Morton Grove On Saturday, March 3, I had an appointment to look at 4 used Audis at Audi Morton Grove. The dealership was very busy that day and I made an appointm On Saturday, March 3, I had an appointment to look at 4 used Audis at Audi Morton Grove. The dealership was very busy that day and I made an appointment through Lacey to see the used cars. I was connected with Clay Vesser, who made my experience a very enjoyable one. Clay is a real ball of energy and he got me the car information, the window stickers and ran to get all the cars ready to review. It was such a busy day at the dealership, but Clay took all the time needed for test rides in three of the four cars and answer all f my questions on the cars. He was very knowledgeable on all of the cars and happily answered all of my questions. I found Clay to be exceptionally personable and eager to help me understand everything about the dealership and each car. I would highly recommend Clay to anyone looking at cars at Morton Grove due to his preparation, energy and positivity. I beehive Clay will prove to be a very valuable employee to the company. In the end, I did purchase a used Audi at another dealership simply due to the features and the price of the car. I have no doubt that when the time comes to consider another Audi, I will definitely seek out Audi Morton Grove and Clay Vesser. More

Service is everything After my wife suffered less than desirable service from an alternate Audi dealer, I brought her to meet Omar at McGrath. Omar assisted me with my 201 After my wife suffered less than desirable service from an alternate Audi dealer, I brought her to meet Omar at McGrath. Omar assisted me with my 2017 A3 and his level of professionalism is what I believe Audi customer service should be. Omar was on point, gave my wife the same courtesy he extended to me an although we just came to look, we walked out with a brand new 2018 A3! Thank you Omar! More

Happy My son and I initially went to just look at an Audi Q3. Chris greeted us and Clayton assisted us. We asked if we could do a test drive-no problem. My son and I initially went to just look at an Audi Q3. Chris greeted us and Clayton assisted us. We asked if we could do a test drive-no problem. Everyone was very knowledgable. Needle to say I returned a few day later with my husband for another test drive. This time with Steve. I purchased the car that night. All the team member including Finance (Joe) made for a relatively smooth process. Thanks More

Poor follow up and response Started at their website clicking for "ePrice", which serves no purpose other than to get your contact details so they can call/ email you. Initially Started at their website clicking for "ePrice", which serves no purpose other than to get your contact details so they can call/ email you. Initially they replied quickly via email and called me. They wanted me to come into the dealership for a test drive, which for me was not necessary as I know the vehicle from having just returned an A4 lease. I asked for photos and the price to be sent to me. Then I received an email advising the car wasn't even on their lot yet! Thankfully I didn't waste my time going all the way to the dealer. I made it clear that I wanted to sort everything out over email/ phone. I've asked several times since 21st Feb for when the vehicle will be in and the 'out the door' price. Emails go unanswered for hours and I left a voicemail for Cindy the Internet Manager on 27th at 5pm which has not been returned as of 5pm 28th. I expected better from an Audi dealership. More

Great person helped me find a great car! The staff at McGrath did an awesome job during the sales process. Al was absolutely fantastic - he listened to me about what I was looking for and act The staff at McGrath did an awesome job during the sales process. Al was absolutely fantastic - he listened to me about what I was looking for and actually recommended a new model for the US this year that I hadn't been considering when I walked in the door. Ultimately, that significantly influenced my buying decision and it's the car that's sitting in my garage now. In addition, Al and the staff didn't pressure me into a decision when I wasn't ready, and that's a big part of why I came back when I finalized my decision later. Love the car! Thanks for the help! More

Helpful, Kind I am so happy with the people working at the dealership they were kjnd helpful and gave me the car i was looking for they understand my limitations an I am so happy with the people working at the dealership they were kjnd helpful and gave me the car i was looking for they understand my limitations and brought out the perfect car for me. More