Audi Morton Grove

Down to Earth, overall Great Experience. I was in Chicago from the Twin Cities for the weekend to celebrate a birthday and been looking in the market for a used Durango. Took a chance to look I was in Chicago from the Twin Cities for the weekend to celebrate a birthday and been looking in the market for a used Durango. Took a chance to look while I was in town and am extremely glad I did. Al was genuine, down to earth, thorough and professional of course! Paperwork is always the least favorite part but the relate-able conversations help passed the time, and was given a full tank afterwards. I drove it back to downtown Chicago, and left the next day and didn't even fill up until I got back home! More

Bought a Audi Q5 Car Mohamed Husain is a excellent seller who helped me buy a car for a great deal in Chicago. He is a very nice person and is always willing to help me. W Mohamed Husain is a excellent seller who helped me buy a car for a great deal in Chicago. He is a very nice person and is always willing to help me. When I call him, he always answers me. I recommend this seller 100%. I'm thankful for him that he was able to help me. More

Amazing Deal, Extremely knowledgable and helpful staff Clay was extremely helpful in the car buying process. He was very friendly and knowledgable. He was able to answer all our questions and helped us in Clay was extremely helpful in the car buying process. He was very friendly and knowledgable. He was able to answer all our questions and helped us in making our decision. Clay thoroughly explained all the features in the car, and we were very impressed by his knowledge. Chris was also great, he gave us a very good deal. The car with the specifications we wanted was not available, but Chris went above and beyond to find us the exact car we wanted. The whole buying process was very smooth. I highly recommend purchasing your next vehicle at the Audi Morton Grove dealership. More

Did not buy from, but still had a good experience I contacted Audi Morton Grove about a used Infiniti that they had online. Went in on my lunch break and met with Evan Freemon. Evan didn't have that " I contacted Audi Morton Grove about a used Infiniti that they had online. Went in on my lunch break and met with Evan Freemon. Evan didn't have that "feel" of a pushy and sleezy salesman. He was courteous and efficient while we chatted about life and whatnot as he was entering my information on my potential trade vehicle. As he prepared for my test drive, he didn't bother me while I inspected the vehicle. He discussed basic information as I was looking at the under body and engine bay. During the test drive we discussed the car but also chatted about life. We came back from the drive and got to the numbers. The numbers were reasonable, pretty much as expected when you trade in a vehicle, because the dealership has to make money. That is their business. Then came a sales manager, probably a point of a deal where people sigh because most sales managers are pushy and kind of annoying. But, Chris was also a cool guy. Young, ambitious and seems good at sales. I have positive equity in my vehicle which meant I would have been able to walk out with a check in hand with the used vehicle. Even though Chris threw out pretty attempting figures my way, I still resisted because I didn't want to make any rash decisions. But, unlike most sales managers I've dealt with, Chris didn't push me to the point of being annoyed. He did allow me to sit there and think about the deal. Trying to decide what direction that I wanted to by trading down in a sense to get out of debt (thanks to Dave Ramsey), Evan and Chris let me go home and make my own decision without pushing me into something that I might regret. In the end, I decided to keep my current vehicle and pay it off fast. Even though I did not purchase a vehicle from Audi Morton Grove, it does not mean that they didn't gain a future buyer. I will definitely look at Audi Morton Grove for my future purchases. More

Great experience Very smooth and easy transaction. Both Clay and Chris were a pleasure to do business with. Would highly recommend purchasing a vehicle from this deale Very smooth and easy transaction. Both Clay and Chris were a pleasure to do business with. Would highly recommend purchasing a vehicle from this dealership and asking for Clay. More

Great experience Traveled almost two hours to purchase a used Audi. Al worked us through the process. Great guy, super professional. Would do another deal with him any Traveled almost two hours to purchase a used Audi. Al worked us through the process. Great guy, super professional. Would do another deal with him anytime. Well worth the drive. A true pleasure. More

Above and Beyond Service Audi Morton Grove, Jay, Chris, Adam, and the rest of the sales team went out of their way to accommodate a unique sales situation, and bent some rules Audi Morton Grove, Jay, Chris, Adam, and the rest of the sales team went out of their way to accommodate a unique sales situation, and bent some rules to ensure I would get the car of my dreams. They are incredibly personable, gracious, and understanding of difficult situations. Jay coordinated everything wonderfully, and was super informative on the first test drive. The whole environment was very classy, I never felt pressured or uncomfortable. Great sales team and overall experience. More

Great Expierience great people!! the buying process very easy and fun. I have purchased several cars over the years and I can honestly say, this was the most enjoyable experience the buying process very easy and fun. I have purchased several cars over the years and I can honestly say, this was the most enjoyable experience I have EVER had. These two individuals are not only great people, they are not your typical slimy car salesman/managers. You can tell they honestly cared and took it personal and took their time to get us the best deal and exactly what we needed/wanted. Because of that, not only did we get a car we dreamed of, but we will also will call them friends and they have earned loyal customers for life. We just want to personally thank the entire staff at Audi Morton Grove for making this a hassle free and fun experience , especially Mike and Chris. More

Awesome staff and felt welcomed I was in the market for a new car to purchase for my wife, and came upon a s4 they had with everything I was looking for and got in contact with the e I was in the market for a new car to purchase for my wife, and came upon a s4 they had with everything I was looking for and got in contact with the employees at Audi of Morton Grove which happened to be Omar, all of the transaction took place by phone or text message and felt like I was in person talking to Omar as I was at work and didn’t have free time to leave until later on in the night at 6pm! He’s a well rounded person and was never pushy for anything and always replied to my texts right away! Before Audi of Morton Grove I was dealing with another dealer and they had the WORST service ever, thank god they didn’t get my business and came upon Omar and Audi of Morton grove. I highly recommend Omar and his co workers as I felt welcomed and built a friendship with him and some others there. More

2017 Audi A4 defective tire We bought a 2017 Audi A4 and since the purchase have had nothing but problems with this dealership. We brought the car in because the presensors ke We bought a 2017 Audi A4 and since the purchase have had nothing but problems with this dealership. We brought the car in because the presensors kept going off and the system would brake and steer for no reason. This Audi dealership did nothing. Today, brought in one of the tires that had blown out on the highway. They indicated that we didn't buy the tire warranty from them. I told them the car only had 10,000 miles and the tire was defective and should still be under the manaufactures warranty. They said yes but we would have to go to the manufacturer. So rather than them contacting the manufacture and exposing the issue to get a replacement tire for the car they sold us. Pretty much we were left on our own with a defective tire that could have killed someone and they did nothing to try to resolve the issue. Worst service department. More