Audi Mission Viejo

Great service. Car was ready on time. Greg was very nice and friendly and explained line by line on the invoice. Will be back to this dealership. and friendly and explained line by line on the invoice. Will be back to this dealership. More

Service was on time and completed same day. Had revised day by phone, but no record of that when I arrived. They took me in anyway and had the car finished by the afternoon. day by phone, but no record of that when I arrived. They took me in anyway and had the car finished by the afternoon. More

They are very professional and knowledgeable. Brought in the SUV for recall service. It was done in reasonable time. The waiting room was clean and comfortable. the SUV for recall service. It was done in reasonable time. The waiting room was clean and comfortable. More

Greg assisted me when dropping off my car and he provided top notch service! He was very friendly and professional and seemed to enjoy his job. He also made sure my vehicle was ready for same day pick up. I top notch service! He was very friendly and professional and seemed to enjoy his job. He also made sure my vehicle was ready for same day pick up. I really appreciated all his help! Roy was very nice helping me retrieve my vehicle as well. Every person I interacted with was very friendly. More

I had a frustrating experience when I took my car in for a recall software update for the catalytic converter. The update damaged the control module, and it wasn’t discovered until after I started home and a recall software update for the catalytic converter. The update damaged the control module, and it wasn’t discovered until after I started home and an alert came on that there was a pre sensor malfunction. To their credit, when I returned they provided me with a loaner car while they tested to determine the cause of malfunction. My service advisor, Denny Dong, kept me abreast of the progress. It took several days, but the technician replaced the modular, and my car is running smoothly again. More

Great service. Useful information. Great invetory and location. It was a really busy service bay with lots of clients using the dealer for help. I would advise always making an appointment location. It was a really busy service bay with lots of clients using the dealer for help. I would advise always making an appointment More

Nice people clean dealership check in process was simple and I was out in no time and even washed my car which was really nice. and I was out in no time and even washed my car which was really nice. More

My advisor was very professional. When my service was out of warranty she offered me a 10% discount on my total bill. They are very professional and attention detailed and go over and above. of warranty she offered me a 10% discount on my total bill. They are very professional and attention detailed and go over and above. More

I had one of my chrome wheels re-chromed. The re-chroming was flawed and my Service Advisor said we could re-do it in the future. Additionally, someone in the service department threw out my tire, which was was flawed and my Service Advisor said we could re-do it in the future. Additionally, someone in the service department threw out my tire, which was only five months old and had less than 1,000 miles on it. That tire was replaced. A cluster of unnecessary and expensive mistakes. More

The service advisor, Monique, went totally above and beyond. When I went in for service, most of the guys were just hanging out talking to themselves. So I just stood there for a few minutes. She pick beyond. When I went in for service, most of the guys were just hanging out talking to themselves. So I just stood there for a few minutes. She picked up the ball to help me. Then the service time frame (I had an appointment) ran late and she stayed after hours to get me my car. She is awesome. More