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Audi Mission Viejo

Mission Viejo, CA

2.9
481 Reviews

28451 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 481 reviews

January 16, 2020

Excellent Service and Deal from this dealership I had a great experience by far at the Audi Mission Viejo. I purchased a brand new SQ5 through Jacob Ziegler. He provided me with excellent service wi More

by nicholas.widjaja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Ziegler
Jan 20, 2020 -

Audi Mission Viejo responded

Congratulations on your SQ5 - that sure is a beautiful car. We appreciate you taking the time out of your day to write a positive review for us. Thank you for the high recommendations as well. We look forward to working with you again in the future.

January 16, 2020

Great service and prices at Audi MV service dept. honesty and efficiency is how I describe the service given by Denny Dong and his team. My 6th Audi and I will never go service it anywhere else. More

by Edwu
Recommend Dealer
Yes
Employees Worked With
Denny dong
Jan 20, 2020 -

Audi Mission Viejo responded

Thank you so much for your loyalty, to not only to Audi as a brand, but our dealership as well. That is wonderful to hear! Please let us know if you need anything in the future. We sincerely hope you enjoy every mile in your new car!

January 11, 2020

Great, fast service!monique was fun, friendly and fast. She spent time with my kids and was prompt in her text updates to me. Thank you! More

by Mjkausch
Recommend Dealer
Yes
Employees Worked With
Monique Leneker
Jan 20, 2020 -

Audi Mission Viejo responded

We are so happy to hear you had an excellent time at our dealership. I will pass this onto Monique - she will be happy to hear from you. We are very fortunate to have her on our team here at Audi Mission Viejo! Thank you again. Please let us know if you need anything.

January 09, 2020

Friendly, professional staff. Overall pleasant experience. The wait for the detailing was a bit long, but waiting room was comfortable. Felt confident in their process. Feel I got a fair deal. More

by Rayc80
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 20, 2020 -

Audi Mission Viejo responded

Thank you so much for your feedback. Please let us know if you need anything in the future. We look forward to seeing you again.

January 06, 2020

Great service writer and great servicing of my car I brought my car in for servicing and couldn’t be happier. Great service writers And great servicing of my car. I would recommend this dealership fo More

by L.galloway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Jan 08, 2020 -

Audi Mission Viejo responded

Happy New Year! Thank you so much for the high recommendation and the five stars! We appreciate your feedback. It's great to hear that Greg and our team provided great customer service and an overall wonderful experience. Please let us know if you need anything in the future.

December 29, 2019

This is my second vehicle purchase with the Audi Mission Viejo team. Both were very positive experiences in every aspect of the sale, including my trade in. I am also very impressed with the service departm More

by Shepard
Recommend Dealer
Yes
Employees Worked With
Stacy Gordon
Dec 30, 2019 -

Audi Mission Viejo responded

Thank you for taking the time to share your 5 star experience with us, Shepard. We are so glad that Stacy made sure you were well taken care of and that you had a great experience. We thank you for being part of our Audi MV family. We look forward to seeing you again!

December 28, 2019

I’m Very satisfied with my Audi 4,the service was great people are so nice. We enjoyed the hospitality breakfast. I love my car. More

by Angelina
Recommend Dealer
No
Employees Worked With
Aj
Dec 30, 2019 -

Audi Mission Viejo responded

Thanks so much Angelina, your kind words are appreciated! It's so great to hear that we were able to make your experience with us a positive one. Happy New Year!

December 28, 2019

We needed to lease a new vehicle and visited 5 dealership and Mission Viejo Audi has been superb. Very attentive, professional, helpful and considerate to your objectives. The sales manager Mr. Alfred and t More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Alfred, Mr. Chandler & Mr. Cody
Dec 30, 2019 -

Audi Mission Viejo responded

Thanks for the five star review, Fred! We love receiving feedback from our fantastic customers. We are glad that Alfred and Chandler made your experience with us professional, enjoyable and stress free. We thank you for choosing Audi Mission Viejo and we look forward to seeing you again.

December 26, 2019

Reconnected with my old service advisor, Javier, from Walters Audi. He took great care of me from arranging my loaner car to continually keeping me informed of my vehicle status. Very pleased with Miss More

by Hoffmannl
Recommend Dealer
Yes
Employees Worked With
Javier
Dec 30, 2019 -

Audi Mission Viejo responded

We are so happy to read these kind of reviews and know that our customers are getting the kind of service they deserve. Our team works hard everyday to make sure they are giving their best in all that they do. We thank you for sharing your 5 star review with us - I will pass this on to Javier as well. He will be happy to hear from you!

December 26, 2019

After Audi had my car for almost 2 weeks not everything was fixed, now I have to wait for the part to arrive and have it installed. Only one issue was fixed. My trunk had been having issues too but would n More

by Jen Colacchio
Recommend Dealer
No
Employees Worked With
Javier
Dec 30, 2019 -

Audi Mission Viejo responded

Thank you for your feedback, Jen. It's my understanding, after speaking with Javier, that he went over your concerns and that the vehicle is operating and demonstrating under the manufacturer's design. If you are still having issues, please feel free to come back in and Javier or one of our Product Specialist can go over it with you in detail.

Dec 30, 2019 -

Jen Colacchio responded

Additionally just was having my adult daughter use the charger adapter to b the back seat and when she went to use it, the entire thing just fell out and won’t go back down in, another issue while we wait for the part for the track on driver seat to come in and be replaced, to say I am dissatisfied is an understatement.

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