Back

Audi Mission Viejo

Mission Viejo, CA

2.8
481 Reviews

28451 Marguerite Parkway

Mission Viejo, CA

92692

Directions

By Type

Showing 481 reviews

October 28, 2020

The dealership and the service department have been great for us. We are On our 4th car and totally satisfied. Sales process fair and expedited. Service always excellent and on schedule promised. More

by Pfm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny, Greg
October 28, 2020

Did a great job on my 20,000 mile service. They had estimated two hours, but they completed the work in about one hour and washed my car for me, too! More

by gray256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy
October 27, 2020

Great customer service. Very friendly and kind service professionals. They made sure to keep me updated on the progress of my vehicle. I’ve been going there for years. More

by Sscia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge, Roy
October 16, 2020

Jorge was my svc advisor. He was professional yet personable. Took my car, got me a loaner and returned my car to me clean and timely. More

by Susanlawson777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
October 13, 2020

Luma Was my saleswoman and she was very professional and I enjoyed the experience! Everyone at the dealership was five star! I would highly recommend your dealership! More

by ep107c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luma
October 11, 2020

Had to go back next day to fix the seat memory Had to go back next day to fix the seat memory malfunction which does not exist before the maintenance. Also no loaner only rental available. More

by taylor_yang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Monique and Justin
October 10, 2020

I cannot say enough about the high-level of service I receive any and every time I call or come in to Audi Mission Viejo. I receive detailed courteous attention and feel everyone goes above and beyond. T More

by Elizabeth M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George (in service)
October 10, 2020

Friendly helpful staff, excellent follow up and communication regard in g the status of my service. I was in and out quickly securing an Audi loaner. More

by Ml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monique
October 10, 2020

I have been very disappointed/dissatisfied in three warranty service visits I have had most recently, my car has been damaged in the interiors, excessive dirt on the interior and outside of my car when More

by pcazzolina
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Hatcher/Roy Candanoza
October 09, 2020

Audi Mission Viejo has been servicing my car for many years and they’ve always been very thorough, great at communicating and easy to work with. I highly recommend their service department. More

by AmyZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Paszkiewicz
...
12
...