Audi Millburn

This place is a Scam. Agreed a price on the phone with a sales associate named Eunice at 5pm. She said she would talk to "her manager" to look into getting me a deal. She called back with a very good deal. sales associate named Eunice at 5pm. She said she would talk to "her manager" to look into getting me a deal. She called back with a very good deal. She had a thick accent, but what was very clear was the price she quoted, and I wrote down all the details on my end. The deal was good, but she refused to put it in writing via email which seemed fishy. Assuming that they were acting in good faith, I started working with the finance manager Ashish Wagh the next day. We had all materials ready and proceeded to takes credit pulls and get approvals for financing. Right after the multiple bank credit pulls were made, Ashish casually mentioned that the price was $10k higher than this Eunice person had represented the following night. We spoke to the sales manager Sean who took his employees side and stated that I must have been mistaken and that his team never would have agreed to a deal that Eunice gave me, and claimed their must have been a "miscommunication" on my end. They refused to budge on this terrible bait and switch. We were left having multiple hard credit pulls made (presumably to make it harder to go somewhere else), and zero accountability for the attempted con that happened. We have continued our car search elsewhere and so should you. More

Went to DCH in May ‘20to place an order on a car as they can highly recommended by a friend. Process was easy enough at the beginning with the order placed and a deposit put down. In June ‘20, I was offer can highly recommended by a friend. Process was easy enough at the beginning with the order placed and a deposit put down. In June ‘20, I was offered a better deal by a competitor and I called to remove my order at which point Leo said there is no need to take my business elsewhere and they would match the offer of the other dealer no problem, just need to give him something in writing that the other dealer was “real” at time of delivery. Fast forward to last week (October) and my order is finally coming close to production and on a phone call that I initiated, Leo says the deal he and I agreed to in June is no good and won’t be honored. No apology, just a matter of fact conversation. I thought we had a gentleman’s agreement and because of the referral I didn’t think it was necessary to get something in writing but apparently someone word is no good. It seems when sales are down because of COVID they will say whatever it takes to make the deal, but when it comes time to honor it, that’s a different story. More

Orlando was the best very professional and caring Great experience. Orlando was totally on the ball, gave great advice and was very professional. I will be back to service my vehicle at DCH Great experience. Orlando was totally on the ball, gave great advice and was very professional. I will be back to service my vehicle at DCH More

audi purchase Ziad was accommodating, very helpful. The sales atmosphere was not hurried and we came to terms in a short time. The car was excellent, the service Ziad was accommodating, very helpful. The sales atmosphere was not hurried and we came to terms in a short time. The car was excellent, the service was superb. More

great service , a pleasure to deal with. very friendly staff. i would definitely use them again for any kind of service, parts or questions. Thanks! , a pleasure to deal with. very friendly staff. i would definitely use them again for any kind of service, parts or questions. Thanks! More

Picked up new license plates for newly delivered vehicle. Also had another session with Tony to review some of the media and entertainment features in the vehicle. Sales and service always a 10 plus. Joe Sas Also had another session with Tony to review some of the media and entertainment features in the vehicle. Sales and service always a 10 plus. Joe Sasso is my salesman. More