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Audi Mentor

Mentor, OH

4.7
119 Reviews
Call Dealership (440) 951-1040

8599 Market St

Mentor, OH

44060

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119 Reviews of Audi Mentor

August 19, 2021

Excellent service! Comfortable area to wait while work is being completed. I appreciate the consistent and reliable communication on work being completed. The video was a nice surprise. More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick Schudel
Report | Print
Aug 19, 2021 -

Audi Mentor responded

Hi, Pat! Thank you for the positive star rating and feedback. The team is so glad your experience at Audi Mentor was excellent. Please come back and see us!

Helpful
August 13, 2021

It is always easy and very convenient to do service with a Audi Mentor. Patrick Schudel does a great job and keeps you informed about the whole process. Thank you very much and keep up the great work. More

by FStef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Schudel
Report | Print
Aug 13, 2021 -

Audi Mentor responded

Hi there, Thank you for your positive review. We here at Audi Mentor are thrilled you have had informative, professional and convenient Service experiences with our Team. We are looking forward to your next visit with us for any of your future automotive needs.

Helpful
August 13, 2021

Everyone was fantastic! Great service and friendly staff. Everyone went out of there way to accommodate us! More

by DeAnna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Report | Print
Aug 14, 2021 -

Audi Mentor responded

Hi DeAnna, Thank you for your positive review. We are thrilled you had a friendly, professional, accommodating experience with us here at Audi Mentor. We are looking forward to your next visit with us for any of your future automotive needs.

Helpful
August 13, 2021

Courteous and knowledgeable. Comfortable waiting area. Found issue and took care of it promptly. Would recommend to friends and family without any reservations. Car returned clean. More

by elliot.dickman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Schudel
Report | Print
Aug 14, 2021 -

Audi Mentor responded

Hi Elliot, Thank you for your positive review. We are pleased you had a courteous, helpful and professional Service experience with our Team here at Audi Mentor. We appreciate your recommendation and we are looking forward to your next visit with us for any of your automotive needs.

Helpful
August 11, 2021

Great dealership and the service is top rate will be back More

by Smokeater55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Aug 11, 2021 -

Audi Mentor responded

That's great to see! We are so happy to learn that you found our service to be top-notch. If Audi Mentor can be of future service, don't hesitate to let us know.

Helpful
August 11, 2021

I find the dealership always clean and the people rather friendly, the service is great and the accommodations while you wait, for the service, is great! More

by Yellowscarf2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Aug 12, 2021 -

Audi Mentor responded

Hi there, Thank you for your great review. Your satisfaction means everything to us, therefore we are delighted to hear of your experience with our Service Department. At Audi Mentor we appreciate your business and we look forward to working together in the future.

Helpful
August 11, 2021

Truly professional... was kept current of Maintenance needs and recommendations... was treated as a valued customer More

by Jkachursky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat in service
Report | Print
Aug 11, 2021 -

Audi Mentor responded

Thanks for taking the time to share your great service review with us! It was our pleasure to work with you, and we look forward to working with you in the future at Audi Mentor.

Helpful
August 10, 2021

Extremely friendly and knowledgeable salesman wen out of his way to find the right car He also came to the house to program the garage doors and helped set up my Audi. Very impressed!!!! More

by islewind
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Armstrong
Report | Print
Aug 11, 2021 -

Audi Mentor responded

Hi there, Thank you for your great review. It pleases us to hear that our Sales Department were friendly, knowledgeable and went out of their way to get you the vehicle you wanted. Enjoy your purchase and thank you for choosing Audi Mentor. Know that we are always here for you.

Helpful
March 27, 2021

Patrick and his staff were professional and punctual. Great experience. The dealership was clean and very Covid-19 sensitive. Car was immaculate when returned. Thanks to all More

by schneider_08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Schudel
Report | Print
Mar 27, 2021 -

Audi Mentor responded

That's what we like to hear! Thank you for the kind review. We hope to see you again here at Audi Mentor.

Helpful
March 14, 2021

I made an appointment for an oil change on my Audi and the service department was very helpful getting me on the schedule. They are efficient and friendly. I would highly recommend anyone bringing their a More

by vmiilu4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Shudel
Report | Print
Mar 15, 2021 -

Audi Mentor responded

Hi there, thanks for the wonderful feedback! We're glad to hear you received fast and efficient service for our team. We are here whenever you need help.

Helpful
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