Audi Meadowlands - Service Center

I had a very good experience. Will consider buying another vehicle due to this. Omar was very accomedating and a pleasure to be around. Thank You another vehicle due to this. Omar was very accomedating and a pleasure to be around. Thank You More

It was fast, it was easy it was friendly and the loaner was great and my car was clean when I picked it up. Great experience. was great and my car was clean when I picked it up. Great experience. More

These folks go out of their way to provide an exceptional service experience. They do whatever they can to make the service experience convenient from the call to schedule the appointment to picking up the service experience. They do whatever they can to make the service experience convenient from the call to schedule the appointment to picking up the car. They always provide the option of a loaner car or to wait. The loaner cars are terrific because most (seem to) have at least Navigation which is so convenient. The cares are also clean. This particular visit I had some questions about how my A5 works, specifically, the gear box ratio. Yvonne immediately went in to the service area who came back with Pablo, who took the time to go for a ride with me in the car and to answer all of my questions. I used to absolutely HATE having to have my car serviced but those days are over! More

My name is Deborah Larca and I have had the pleasure of purchasing an Audi A8 as well as I recently ordered a W12 which will be ready next Spring! The reason I chose to make another purchase though this purchasing an Audi A8 as well as I recently ordered a W12 which will be ready next Spring! The reason I chose to make another purchase though this dealership and why I have given them the overall rating they deserve, is mainly because of the Salesman that I deal with and due to the fantastic customer service that I have received!! They don't come better than Candida. She has the car picked up at my office or residence, a loaner is dropped off as well. She is very customer service oriented, and keeps in touch with me during the service to inform me what needs to be done. I can't say enough about Audi Meadowlands!! I recommend them to anyone who is interested in buying an Audi! :-) Thanks! Deborah Larca More

From the friendly greeting to the professional handling of my vehicle from start to finish Blanca made my visit a great experience. Thanks again Blanca. of my vehicle from start to finish Blanca made my visit a great experience. Thanks again Blanca. More

My tire pressure monitor told me I was low on air. After filling the tire with air I got the same error message the following day. This led me to find a nail in my tire and the service department was abl filling the tire with air I got the same error message the following day. This led me to find a nail in my tire and the service department was able to fix it right away with no appointment. I had to get to the hospital to pick up my wife after surgery and the last thing I needed was a flat tire or to drive on the donut. Audi Meadlowands had the tire in stock and squeezed me in. I was back on the road in no time and was thrilled they were able to be there in my time of need. More

Vehicle was in for 35,000 mile service. Employees picked up my vehicle at my office in Newark at time scheduled and I was kept aware of the status of my service during the day. Vehicle was returned complet up my vehicle at my office in Newark at time scheduled and I was kept aware of the status of my service during the day. Vehicle was returned completed and had been cleaned even though it was a rainy day which I appreciated. More

This was my first experience with Audi Meadowlands and my first visit with my new Audi. It was a great experience, Alex Mercedes was my Service Advisor. He was attentive and professional. Provided a schedul first visit with my new Audi. It was a great experience, Alex Mercedes was my Service Advisor. He was attentive and professional. Provided a schedule which was met and then went on to describe future options for service. The facility was very customer friendly, clean , and everyone was eager to assist. Thank you! More

I was referred to Audi Meadowlands by my mechanic for some warranty work. I was reffered to Blanca Simpson as my service advisor whom was very courteous and professional. She saw to it that my Audi was some warranty work. I was reffered to Blanca Simpson as my service advisor whom was very courteous and professional. She saw to it that my Audi was repaired back to factory standards and the whole experince was nothing short of exceptional. I would absolutely recommend anyone to Audi of meadowlands for service and sales for an audi and I would also like to again say I was very pleased to be referred to Blanca Simpson as my service advisor!!! Thanks so much, Curtis Pemberton More

I absolutely love Blanca-she has always been such a pleasure. I used to dread service visit with other dealership -I now truly look forward and enjoy each visit. She is the epitome of excellent custom pleasure. I used to dread service visit with other dealership -I now truly look forward and enjoy each visit. She is the epitome of excellent customer service. In the past, post purchase, you have nightmare stories with follow-up. Audi should really conduct classes on customer service. They are the best!!!!!! I am an Audi lover from now on. Meadowland Audi Service and sales get 20 stars (if there such a thing). Definitely come highly recommended. More