Audi Meadowlands - Service Center

Good experience The online booking system makes it easy to get an appointment. The service adviser gave me an accurate forecast of how long the work would take. The t The online booking system makes it easy to get an appointment. The service adviser gave me an accurate forecast of how long the work would take. The technician checked all of the items I mentioned and produced a clear and detailed report. The waiting area is pleasant enough and the staff are friendly. More

Service I have been going to this service center since I purchased my Audi Q5 in 2011. Candida is wonderful and a pleasure to deal with. I have been going to this service center since I purchased my Audi Q5 in 2011. Candida is wonderful and a pleasure to deal with. More

I would recommend the service department to everyone! I could not have been more satisfied with the service department at Audi Meadowlands! I leased my Q5 from Town Audi and always thought that the custom I could not have been more satisfied with the service department at Audi Meadowlands! I leased my Q5 from Town Audi and always thought that the customer service was mediocre at best. At the recommendation of a former Town employee (and friend) I brought my Q5 in for service at Audi Meadowlands and I don't think that I could have made a better choice. I dropped my vehicle off on a Friday afternoon for its 25,000 mile service and it was done the next day! I asked my service adviser (Yvonne Yulan) if it was possible to see if there was an MMI update because the system was running slow and she said that they would take care of it (I had complained about this at my last two services at Town Audi and I was told that they wouldn't do an update unless I'd like to pay for it!) Not only did they update the system, they ended up replacing some components of the Navigation module under warranty that weren't functioning properly, something that Town Audi never found and apparently overlooked. My mother picked up the car Saturday afternoon and it was washed, vacuumed and ready to go. Yvonne couldn't have been any more friendly and courteous and I will certainly be bringing this vehicle here for service for the duration of the lease and will definitely be checking in with the new car department for my next vehicle. More

Attentive After some initial confusion the day prior to servicing with respect to requesting a loaner vehicle, Yvonne Yulan 's style and efficiency made the ser After some initial confusion the day prior to servicing with respect to requesting a loaner vehicle, Yvonne Yulan 's style and efficiency made the service experience more than satisfactory. More

Fast service Called last minute with a tire leaking. Took me in right away and I was on my way in about an hour with a new tire. The tire and wheel insurance pol Called last minute with a tire leaking. Took me in right away and I was on my way in about an hour with a new tire. The tire and wheel insurance policy was one of the best thing I purchased. More

Excellent care and fully satisfied Everyone is both professional and personal. They care plus get it done. I have nothing more to add as this statement sums it up perfectly. Everyone is both professional and personal. They care plus get it done. I have nothing more to add as this statement sums it up perfectly. More

Damaged my car and wont repair it I brought in my convertible to get the convertible hydraulics repaired and the repair shop made a gash in the soft top and claims they are not respons I brought in my convertible to get the convertible hydraulics repaired and the repair shop made a gash in the soft top and claims they are not responsible for any damages done. What a joke!!! Basically they can damage your entire car and claim no responsibility! I will never use them again! More