Audi Meadowlands - Service Center

Very bad experience. Vincent send me video of wrong vehicle and I had no information about the work being done on my vehicle. Made multiple calls to the service center to Vincent send me video of wrong vehicle and I had no information about the work being done on my vehicle. Made multiple calls to the service center to get status update. I was informed vehicle would be ready by Tuesday. Cleaning of the vehicle was under par. Vincent mentioned in the intake form of a detailing work that was NEVER done. Overall very unimpressive. More

Stan Boksz was very nice and professional during the whole purchase process. He made the transaction very smooth and easy. He was very knowledgeable and really took the time to explain all the features whole purchase process. He made the transaction very smooth and easy. He was very knowledgeable and really took the time to explain all the features of the car. He's truly an exceptional salesman and I would highly recommend him. More

Always courteous, kind, fast, and efficient…. never a let down! Great service every time and thank you! never a let down! Great service every time and thank you! More

Vincent and the team At Audi Meadowlands in north Bergen was very helpful. Kept me updated throughout the whole process and on top of that made sure I had a loaner at all times. Definitely recommend this lo was very helpful. Kept me updated throughout the whole process and on top of that made sure I had a loaner at all times. Definitely recommend this location. More

Courtney is a wonderful service rep who is knowledgeable, attentive and someone who truly cares for her customers. attentive and someone who truly cares for her customers. More

Found everyone professional and follows up on calls and wants to provide a good experience. wants to provide a good experience. More

Dimitri was attentive, informative and extremely pleasant during my routine service visit. Audi Meadowlands never disappoints. during my routine service visit. Audi Meadowlands never disappoints. More

This dealership is very friendly, helpful, knowledgeable and cares about getting you the best deal possible. I highly recommend buying a car from them. and cares about getting you the best deal possible. I highly recommend buying a car from them. More

Audi is top notch! The service was absolutely wonderful. I would highly recommend! The process was excellent! The service was absolutely wonderful. I would highly recommend! The process was excellent! More

I generally have has a great experience getting my service done here. Vincent was awesome, and great at explaining things. But this time they added a surcharge for using a credit card, although the service done here. Vincent was awesome, and great at explaining things. But this time they added a surcharge for using a credit card, although they had a sign, no one pointed it out until I noticed a difference between the charged amount and the invoice. This is a premium car and Audi is supposed to be a premium service product. I have never been charged a Credit Card surgcharge for anything else that is considered a premium product. They either need to change this approach and take the charge themselves, or atleast explain to customers immediately before the carge goes through that there is a surcharge for using AMEX. More