888 Reviews of Audi Meadowlands - Service Center
Excellent customer service. Amazing front desk support. Ariel is well informed and was great help during my visit. He made my 4 hour wait bearable. Thou I would consider gett Amazing front desk support. Ariel is well informed and was great help during my visit. He made my 4 hour wait bearable. Thou I would consider getting a loaner next time. More
Friendly Experience It was a fast and easy trip to the service center. They went above and beyond to have my car ready that day. I was originally told that my vehicle mig It was a fast and easy trip to the service center. They went above and beyond to have my car ready that day. I was originally told that my vehicle might not be ready that day but to my delight it was ready that same day! More
Another great experience Thanks to Yvonne for a wonderful service experience. The ease of scheduling, wonderful loaner and work completed on time make servicing my vehicle a b Thanks to Yvonne for a wonderful service experience. The ease of scheduling, wonderful loaner and work completed on time make servicing my vehicle a breeze. More
Awesome Audi delaership Perfect in all aspects. Was great as always. Don’t make me write more more more more more more end end end end end end Perfect in all aspects. Was great as always. Don’t make me write more more more more more more end end end end end end More
Constantly went back for the same problems First, let me preface this review by saying my SA, Andrew, is phenomenal. Can't say a bad thing about the kid. Very responsive and professional. Could First, let me preface this review by saying my SA, Andrew, is phenomenal. Can't say a bad thing about the kid. Very responsive and professional. Couldn't have asked for a better SA. Unfortunately, this is where the good experience ends with this dealer. Meadowlands became my service center of choice as it is closest to my home and since my hours at work are brutal, I don't have the time to travel far to drop off the vehicle. Andrew and I became BFF as the vehicle was always in the shop for repairs that were done incorrectly or not done at all (three times to repair a piece of molding that kept falling off. two visits for a side mirror, defective front seats, lights falling out of the headliner, etc...). The last straw was when the car went in for an oil change and then dumped all of its on my garage floor, and the TDI repair made the vehicle nearly useless with transmission issues and abysmal MPGs. All this from a 80K vehicle. I am a very patient person, but the car was in the shop about 20 times. Half the time the initial issues "were not duplicated", but they magically showed up again and then had to be fixed. I wanted to love this Q7, but the piss poor attitude from Audi, North America, and incompetence of the techs at Meadowlands couldn't allow this. Such a miserable ownership experience. More
Check air pressure Sent my car in for repairs to rims, when I picked up my car the pressure light came on. I was a little ticked like you took off tires shouldn’t you ch Sent my car in for repairs to rims, when I picked up my car the pressure light came on. I was a little ticked like you took off tires shouldn’t you check air pressure after repairs was made. Also I noticed my settings was changed on my cluster, if you were working my features put it back like you found it, or don’t touch it! That irks me! Thanks More
never been disappointed in the service department Yvonne has always been extremely professional and friendly. vehicle is always done on time and returned cleaner that when I dropped it off. Great deal Yvonne has always been extremely professional and friendly. vehicle is always done on time and returned cleaner that when I dropped it off. Great dealership More
Great customer service Painless process to get my recalls and service done at the same time. Love the loaner option. They even found a leak in my car which was covered under Painless process to get my recalls and service done at the same time. Love the loaner option. They even found a leak in my car which was covered under warranty and had it fixed! More
Great Service Quick, great service. As expected with my other service appointments at this dealership. Love coming here and highly recommend. Free car wash included Quick, great service. As expected with my other service appointments at this dealership. Love coming here and highly recommend. Free car wash included after service! More
Great Service Andrew was very efficient and thorough. The service was very professional and will continue to use this dealership for service in the future. Andrew was very efficient and thorough. The service was very professional and will continue to use this dealership for service in the future. Thank you! More