888 Reviews of Audi Meadowlands - Service Center
1st Service Visit Arrived a little early, was greeted at the main entrance. Gave the service rep my letter from AUDI informing me of a software update. I was told the Arrived a little early, was greeted at the main entrance. Gave the service rep my letter from AUDI informing me of a software update. I was told the service would take approximately 1.5 hours. I waited for my vehicle . Enjoyed some cappuccino and a little snack. Car was ready on time. Fast, friendly and knowledgeable staff More
Excellent Service!! The employees are always pleasant and Andrew provides answers to any questions or needs from his clients. The atmosphere is also very welcoming. I enj The employees are always pleasant and Andrew provides answers to any questions or needs from his clients. The atmosphere is also very welcoming. I enjoy going there and they accept your car even if you didn’t have an appointment. There is little to no wait time when they start working on your car. I like the new feature where the mechanic makes a video of your car and it’s sent to you in a text. The link also provides clear details of areas in the car that needs services. Thank you Team for servicing my A6. More
Service Experience Service department made the experience very easy and pleasant. The communication was very helpful, so I did not have to constantly call. As soon as Service department made the experience very easy and pleasant. The communication was very helpful, so I did not have to constantly call. As soon as my car was ready, I received a video and text giving me the information. Thank you! More
A pleasant experience & reliable ! From the greeting to the service professionals to the mechanics ... all very good - Not one complaint ! I would recommend this dealer for Service ! From the greeting to the service professionals to the mechanics ... all very good - Not one complaint ! I would recommend this dealer for Service ! Thank You !!! More
Always there Had a sudden, one time parking brake malfunction indicator lamp flash on. Even thought the lamp went out, the service team at Meadowlands Audi arrange Had a sudden, one time parking brake malfunction indicator lamp flash on. Even thought the lamp went out, the service team at Meadowlands Audi arranged to immediately pick up my car and provide a loaner, telling me it was better to be safe. Service completed same day and car returned- nicely cleaned and working perfectly. Nice to have a dealer you can trust no reason to go anywhere else!! More
Time issue Everyone was great and accommodating. My one criticism is that when I called for my appointment, I was told it would take about an hour. However, once Everyone was great and accommodating. My one criticism is that when I called for my appointment, I was told it would take about an hour. However, once I was there and settling in with my coffee and emails they told me it would be a minimum of two hours, so I got a loaner which I would have done from the start if they had told me 2+ hours to begin with. Nothing major and as I said, all were great. More
Great Service Advisor! I have consistently worked with Andrew Olive whenever I bring my Audi in for service. Andrew has always provided excellent advice and helped me get th I have consistently worked with Andrew Olive whenever I bring my Audi in for service. Andrew has always provided excellent advice and helped me get the moat out of my vehicle service. More
Amazing service every time! Yvonne is always superb! Her follow up is professional, timely and excellent. I have leased and owned 4 Audis and Yvonne and Audi Meadowlands is alwa Yvonne is always superb! Her follow up is professional, timely and excellent. I have leased and owned 4 Audis and Yvonne and Audi Meadowlands is always top notch. More
My Audi Q7 I have serviced my car here for a few years now. My service advisor, Mr Andrew Olive, always shows Professionalism, Courtesy and is attentive to detai I have serviced my car here for a few years now. My service advisor, Mr Andrew Olive, always shows Professionalism, Courtesy and is attentive to detail More
Great customer service skills. Professional, Friendly great personality. Always a big help and accommodating apon arrival. Quick service in and out, timely customer service skills. Professional, Friendly great personality. Always a big help and accommodating apon arrival. Quick service in and out, timely fashion. Wonderful employee. More