Audi Meadowlands - Service Center

50K service Same prompt and courteous service, felt safe too. Service center is adhering to social distancing and hand sanitizers were available too. Loaner proc Same prompt and courteous service, felt safe too. Service center is adhering to social distancing and hand sanitizers were available too. Loaner process seamless. Thank you More

Ignorant on customer complain. Sales team is amazing but the service team is really bad. They need to change their attitude. Hope that Management let them know. the service team is really bad. They need to change their attitude. Hope that Management let them know. More

Best Financials and Customer Focused! An EXCELLENT service team from start to finish. Everyone including the greeters when you first pull up are totally dedicated to the customer experienc An EXCELLENT service team from start to finish. Everyone including the greeters when you first pull up are totally dedicated to the customer experience . Of course this all starts with a great sales rep (Alex) More

Reliable and thorough service. Trustworthy and straight-forward service. Employees are all sincere and attentive. The online service reservation is efficient and reliable. The compl Trustworthy and straight-forward service. Employees are all sincere and attentive. The online service reservation is efficient and reliable. The complementary coffee and beverage choice is very good. More

Always provides first class service from start to finish. Excellent customer service team is always responsive and accommodating for maintenance and other issues or challenges Excellent customer service team is always responsive and accommodating for maintenance and other issues or challenges More

Cordial staff, efficient service Always trust Audi Meadowlands to fix the car right! Never had to bring either of my cars back a second time for the same repair in 16 years dealing wi Always trust Audi Meadowlands to fix the car right! Never had to bring either of my cars back a second time for the same repair in 16 years dealing with this company. More

Replacement Key Purchase Called dealership a few weeks ago and spoke with someone who gave me wrong hours for service center. Regardless, I ultimately got to service desk and Called dealership a few weeks ago and spoke with someone who gave me wrong hours for service center. Regardless, I ultimately got to service desk and ordered a replacement ignition key for a bit over $200.00. Was unpleasantly surprised when I picked up the key a few days later that I know needed to schedule a service date to get key programmed. I assumed the key would already be programmed. My dismay could have been avoided if service desk simply said "BTW, you know you still have to schedule a service to get key programmed you know?". It would have made for a better overall experience. More

puzzled hi there, my a4 computer reminded me that i need an oil change at 19,800 miles. the last one was done in fl at about 13,000 miles! but why was the 30, hi there, my a4 computer reminded me that i need an oil change at 19,800 miles. the last one was done in fl at about 13,000 miles! but why was the 30,000 mile inspection listed as being performed. don't know whether everything included in that was done? More

People at Audi are amazing at how they treat you, however, it sucks that I had to go 3x with a problem they can’t find because I am wasting my time going there after I was told to repair one part and however, it sucks that I had to go 3x with a problem they can’t find because I am wasting my time going there after I was told to repair one part and the problem will be resolved but that is not the case More

Everyone at the service department is terrific - The work always gets completed on time and with flawless execution… You guys are best in the tri-state area always gets completed on time and with flawless execution… You guys are best in the tri-state area More