Audi Meadowlands - Service Center

Long wait over 2hrs. Under-inflated tire not examined (nail in tire). Car wash half done. Literally half the car was clean, half was dirty. Remote battery replaced. (nail in tire). Car wash half done. Literally half the car was clean, half was dirty. Remote battery replaced. More

Great service, very friendly staff. The team was very professional and knowledgeable. They conducted a very thorough inspection that included tires, fluids, etc. The staff inside was very helpful also. professional and knowledgeable. They conducted a very thorough inspection that included tires, fluids, etc. The staff inside was very helpful also. More

AC Out for a 4th time Dropped my 2019 Q5 off to have the AC serviced for the 4th time, the car was at the dealer for 7 days. They claimed it was all fixed, when i picked it Dropped my 2019 Q5 off to have the AC serviced for the 4th time, the car was at the dealer for 7 days. They claimed it was all fixed, when i picked it up it felt like it was semi blowing cold air, so I drove back to new york, I also didn't have a choice as I was leaving for Maine for 6 weeks the next day. Went up to Maine and the AC is out again. I'm now driving around with no AC with my 7 yr old dog in 80 - 90 degree weather. I'm also going to have to drive 8 hours home with no AV in mid July. At some point Audi just needs to replace the xxxx car as the service people don't seem to realize that it's an electrical climate control issue, or a problem with the air conditioning compressor. They tested it for a leak the first two times and said they found nothing, added more fluid. The third time they said they "recharged the AC unit.." Very disappointed with the results. More

The service is fast and friendly. I like that they greet you outside as you pull up. They also come to you in waiting area with receipt and a quick summary. you outside as you pull up. They also come to you in waiting area with receipt and a quick summary. More

Spent a lot of money. Poor service and not friendly at all, couldn’t even get a loaner car. Specially the sales agent who is in charge of taking appointments and emitting the bills. I will definitely trav all, couldn’t even get a loaner car. Specially the sales agent who is in charge of taking appointments and emitting the bills. I will definitely travel longer to another dealer than staying with this one. Don’t recommend this dealer More

I had a really great experience at Audi Meadowlands/Benzel Busch-Preowned Center. Ronnie and Chris made my experience quite enjoyable and I love my new car! Meadowlands/Benzel Busch-Preowned Center. Ronnie and Chris made my experience quite enjoyable and I love my new car! More

Great dealership to service my audi!!! Recently moved but still go to this service center staff is cordial no hidden costs everything is upfront and honest still go to this service center staff is cordial no hidden costs everything is upfront and honest More

Very friendly customer Service Excellent customer Service, esp from Alex (Alexander Mercedes). He was very patient and detailed in replying to my questions, sharing right and genuin Excellent customer Service, esp from Alex (Alexander Mercedes). He was very patient and detailed in replying to my questions, sharing right and genuine info. Thanks More

Couldn't ask for better! I work in NYC but live in Hudson County, so I usually bring my car to the Manhattan dealership for service so I do not have to miss work to get my ca I work in NYC but live in Hudson County, so I usually bring my car to the Manhattan dealership for service so I do not have to miss work to get my car looked at, but after this experience, I may be changing that routine! (That's not to say the Manhattan team is bad, but that Meadlowlands was exceptional.) Alex was wonderful. I had a bit of a time concern and he made sure my car was ready with time to spare. I received timely text messages and even a video of my service, something I truly appreciated. The loaner car was in great condition. All of their COVID-19 precautions were of the highest caliber. More

Quality Service Quality professional service is what you can expect in a clean friendly environment. I have bought several Audi from this Dealership, and they are the Quality professional service is what you can expect in a clean friendly environment. I have bought several Audi from this Dealership, and they are the best especially sales staffer Michael Boden. Mike goes out of his way to assist you before, during and after the sale. The Management is great and you will always be treated like person not a number. They take great care of my RS5 and I look forward to purchasing my new RS7 from them. And along with an excellent dealership, Audi's are some of the finest cars on the road . More