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Audi Meadowlands - Service Center

Secaucus, NJ

4.1
888 Reviews
Call Service Center (201) 330-3900

888 Reviews of Audi Meadowlands - Service Center

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March 07, 2024

Great experience, highly recommend! Great service, early delivery, great communication and a seamless experience from beginning to end. More

by Amirw189
Recommend Dealer
Yes
Employees Worked With
Vincent Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Munoz
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Mar 11, 2024 -

Audi Meadowlands responded

Thank you so much for your kind words and for recommending us! We're thrilled to hear that you had a great experience with us. Providing excellent service, timely delivery, and clear communication are all priorities for us, and we're glad that we were able to provide you with a seamless experience from start to finish. Best Regards, Michael Hill mhill@benzelbusch.com

March 04, 2024

Vincent is very helpful and keeps customers up to date. I was surprised how quickly my car was repaired knowing that component the 48v generator was a know issue with a backlog Great customer support 5 sta More

by SCOTTOLENAK
Recommend Dealer
Yes
Employees Worked With
Vincent Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Munoz
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Mar 07, 2024 -

Audi Meadowlands responded

Thank you for taking the time to share your feedback with us! We're thrilled to hear that Vincent provided you with helpful service and kept you up to date throughout the repair process. Ensuring our customers are well-informed and satisfied with our service is our top priority, and we're delighted that Vincent exceeded your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

March 04, 2024

They were professional, friendly and quick. They were professional, friendly and quick. The car now drives better than when I first got it over a year ago More

by ZACKW124
Recommend Dealer
Yes
Employees Worked With
Vincent Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Munoz
Report | Print
Mar 07, 2024 -

Audi Meadowlands responded

Thank you for sharing your experience with us! We're delighted to hear that Vincent and our team provided you with professional, friendly, and quick service. Ensuring our customers are satisfied with their vehicle's performance is our priority, and we're thrilled to hear that your car now drives better than when you first got it. Warm Regards, Michael Hill mhill@benzelbusch.com

February 10, 2024

Slow communication and we'd get different messages/details depending on who we spoke with. No one seemed to be consistent with their updates More

by Keith105
Recommend Dealer
No
Employees Worked With
Courtney Pooler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Pooler
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Apr 01, 2024 -

Audi Meadowlands responded

We sincerely apologize for the communication issues you experienced during your recent interaction with us. Providing clear and consistent communication is paramount to us, and we regret any confusion or frustration caused by receiving conflicting messages from our team members. Your feedback is incredibly valuable, and we are taking immediate steps to address the communication inconsistencies you've highlighted. Rest assured, we are conducting a thorough review of our processes to ensure that all team members are aligned and providing accurate and consistent updates to our valued customers. We understand the importance of transparency and reliability in our communication, and we are committed to improving in this area to better serve you in the future. Warm Regards, Michael Hill mhill@benzelbusch.com

February 08, 2024

Professional To the point Fast. Exactly what I needed Hi level expertise in combination with clear advise. More

by l.khanin
Recommend Dealer
Yes
Employees Worked With
5
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Mar 07, 2024 -

Audi Meadowlands responded

Thank you for your feedback! We're delighted to hear that you found our service professional, to the point, and fast, and that it provided exactly what you needed. Providing high-level expertise and clear advice to our customers is our priority, and we're glad that we could meet your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

February 04, 2024

Great; I've bought several cars from this dealership. Always had positive experience Very good service More

by lfeiwus
Recommend Dealer
Yes
Employees Worked With
Alex Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Mercedes
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Mar 07, 2024 -

Audi Meadowlands responded

Thank you for your continued support and loyalty! We're delighted to have had the opportunity to serve you multiple times and that each experience has been positive! Warm Regards, Michael Hill mhill@benzelbusch.com

February 04, 2024

Everyone was very Friendly and professional. I felt welcome and they addressed all of my needs and treated me like I was a customer for years and it was my first time there bit I will definitely More

by Joediangelis
Recommend Dealer
Yes
Employees Worked With
Vincent Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Munoz
Report | Print
Mar 07, 2024 -

Audi Meadowlands responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with us and that our team was friendly, professional, and welcoming. Providing excellent service to our customers, whether it's your first time or you've been with us for years, is our priority, and we're delighted that we could meet your needs. Regards, Michael Hill mhill@benzelbusch.com

February 03, 2024

Efficient, pleasant but expensive! The service was well organized the only item I wish could have been better anticipated is how long the repairs to my vehicle would take The final res More

by Mccusker_home
Recommend Dealer
Yes
Employees Worked With
Vincent Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Munoz
Report | Print
Mar 07, 2024 -

Audi Meadowlands responded

Thank you for sharing your feedback with us! We're glad to hear that you found our service efficient and pleasant, although we regret any inconvenience caused by the unexpected duration of the repairs. Your satisfaction is important to us, and we appreciate your understanding. Warm Regards, Michael Hill mhill@benzelbusch.com

February 03, 2024

Personable Stressless Freindly Cordial Seamless No pressure Comfortable Very flexible to my needs Welcoming No rush More

by eljj76
Recommend Dealer
Yes
Employees Worked With
Courtney Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Pooler
Report | Print
Mar 07, 2024 -

Audi Meadowlands responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a stress-free and enjoyable experience with us. Warm Regards, Michael Hill mhill@benzelbusch.com

February 02, 2024

Great service Professional work was finalized on a timely manner. Very attentive Dmitri kept me in the loop as the work was progressing. More

by MC121074
Recommend Dealer
Yes
Employees Worked With
Dmitri
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Mar 07, 2024 -

Audi Meadowlands responded

Thank you for your fantastic review! We're thrilled to hear that you had a great service experience with us and that Dmitri provided you with professional and attentive service. Keeping our customers informed and ensuring timely completion of work is important to us, and we're delighted that we could meet your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

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