Audi Meadowlands - Service Center

Excellent Service Department. Everything was fixed and the car came back washed and cleaned.The loaner car was perfect. the car came back washed and cleaned.The loaner car was perfect. More

Service needed was service provided. Could not get an appointment for 4-5 days, but when I dropped the car it was completed in a timely manner. Associates in person, on the phone and texts were courteou appointment for 4-5 days, but when I dropped the car it was completed in a timely manner. Associates in person, on the phone and texts were courteous and helpful. More

Excellent customer relations and communications with the dealership. Great service department and sales team. The most accommodating dealership in Northern NJ. dealership. Great service department and sales team. The most accommodating dealership in Northern NJ. More

Pleasant receptionist. Detailed customer service and follow up post appointment. Detailed text updates. Always a pleasant experience follow up post appointment. Detailed text updates. Always a pleasant experience More

My second time at the service center. Was greeted when entering the building. Met with friendly service advisor. Said oil change service will take about 1-1.5hr, which it did! Waited in the waiting room w entering the building. Met with friendly service advisor. Said oil change service will take about 1-1.5hr, which it did! Waited in the waiting room which was stocked with bottled water, tea, and a nice coffee machine with a few drink options. Overall a nice experience. More

Quick and easy service; courteous staff prepared for appointment; clean facility with stocked beverage fridge and working coffee machine in waiting area appointment; clean facility with stocked beverage fridge and working coffee machine in waiting area More

Brought I q3 three times to fix leaking roof. Hopefully it’s fixed. This time took 3 weeks to fix. it’s fixed. This time took 3 weeks to fix. More

Amazing customer service and delivery of an outstanding vehicle! Couldn’t have asked for a better experience. vehicle! Couldn’t have asked for a better experience. More

My car issue was resolved. Without being too critical My car issue was resolved. Without being too critical the experience wasn’t very pleasant. It started with the gentleman that checked me in. No sm My car issue was resolved. Without being too critical the experience wasn’t very pleasant. It started with the gentleman that checked me in. No smile, I felt like he didn’t care about my problem and that I was more of a burden. I was there for almost 2 hours and not one person acknowledged me during my wait. There were many staff members that walked past me. To tell you the truth most of the staff there looked miserable. The only time I got a smile was when I was paying my bill. More