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Audi Meadowlands - Service Center

Secaucus, NJ

4.1
888 Reviews
Call Service Center (201) 330-3900

888 Reviews of Audi Meadowlands - Service Center

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April 16, 2024

It was a great experience, since the appointment, everyone working to make the best experience showing me all the features that was necessary More

by Rafael_schiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Vanderberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitriy Gervas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Audi Meadowlands responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with us, from the moment you made your appointment to the time spent exploring the features of your vehicle. Warm Regards, Michael Hill mhill@benzelbusch.com

April 12, 2024

Everything was completed as i requested. Wind shield wipers were on back order which is surprising since this is not an uncommon replacement. Time quoted was 1 hour by the receptionist whe More

by LISMERC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Audi Meadowlands responded

Thank you for your valuable feedback! We're glad to hear that everything was completed as you requested during your recent visit to Audi Service. However, we apologize for any inconvenience caused by the discrepancy in the estimated time for your service and the back-ordered windshield wipers. We'll address this issue with our reception team to ensure that future appointments are more accurately quoted for better customer service. Warm Regards, Michael Hill mhill@benzelbusch.com

March 31, 2024

Best in class Always Beyond accommodating and professional. Experience has always been at level far above expectations. More

by GW
Recommend Dealer
Yes
Employees Worked With
Courtney
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Apr 01, 2024 -

Audi Meadowlands responded

Thank you so much for your kind words! We're thrilled to hear that your experience with us has consistently exceeded your expectations and that we've been able to provide you with service that is beyond accommodating and professional. Warm Regards, Michael Hill mhill@benzelbusch.com

March 25, 2024

Family took the A4 for 40k maintenance and PODS recall. Got car back with scratches on passenger leather seat(manhandled and most likely dropped). Got the car 2 weeks ago for my brother and first experienc More

by migs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dimitriy Gervas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 19, 2024

Great, friendly and professional I'll be referring to friends and family Looking forward to seeing you next time More

by Mariankurpanov
Recommend Dealer
Yes
Employees Worked With
Courtney Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Pooler
Report | Print
March 14, 2024

Super The attention was extremely good. Robert was very involved and kept me inform of all the details. I would recomend to my friends and family. More

by solo978
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Courtney Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Pooler
Report | Print
Mar 15, 2024 -

Audi Meadowlands responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Robert provided you with excellent attention and kept you informed throughout the process. Ensuring our customers feel involved and well-informed is a top priority for us, and we're glad to hear that Robert went above and beyond to make sure you had all the details you needed. Warm Regards, Michael Hill mhill@benzelbusch.com

March 14, 2024

Cordial and respectful The agent kept me appraised of the progress being made In a timely manner More

by Simone.saracino
Recommend Dealer
Yes
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Mar 15, 2024 -

Audi Meadowlands responded

Thank you for sharing your experience with us! We're delighted to hear that our representative provided you with cordial and respectful service while keeping you informed of the progress in a timely manner. Best Regards, Michael Hill mhill@benzelbusch.com

March 12, 2024

Great service! Audi Meadowlands service scheduled my appointment with ease. They even gave me a loaner car. More

by MICHELELOCO
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Courtney Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Pooler
Report | Print
Apr 01, 2024 -

Audi Meadowlands responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our service department at Audi Meadowlands. Warm Regards, Michael Hill mhill@benzelbusch.com

March 11, 2024

Courtney was great to deal with and made sure all my problems with addressed and solved promptly. She was able to make my visit an extremely pleasurable experience. More

by MBEGGS
Recommend Dealer
Yes
Employees Worked With
Courtney Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Pooler
Report | Print
Mar 15, 2024 -

Audi Meadowlands responded

Thank you for sharing your experience with us! We're thrilled to hear that Courtney provided you with exceptional service and promptly addressed and solved all your concerns. Best Regards, Michael Hill mhill@benzelbusch.com

March 09, 2024

scam artist, dishonest, cars are lemons, the worse car buying experience I have ever had.. stay away! More

by negrongiselle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Vanderberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercedes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Pooler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitriy Gervas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Audi Meadowlands responded

We are deeply saddened to hear about your negative experience with our dealership. Your feedback is of utmost importance to us, and we sincerely apologize for falling short of your expectations. We want to assure you that we take allegations of dishonesty and the quality of our vehicles very seriously. It is never our intention to mislead or deceive our customers, and we regret any inconvenience or frustration you may have experienced. Once again, we apologize for any inconvenience or disappointment caused, and we appreciate your feedback. Best regards, Michael Hill mhill@benzelbusch.com

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