Audi Meadowlands - Service Center

Esma is the BEST! My experience with my prior rep left me with a sour taste and wasted money. I was fully satisfied with the way my new rep stepped in and fully checke My experience with my prior rep left me with a sour taste and wasted money. I was fully satisfied with the way my new rep stepped in and fully checked out my complaints. Even when my first trip to her ended in my complaints being unfounded she fully understood my frustration and saved me the fees associated with the diagnostic. Then a week or two later when I caught the check engine light on I immediately drove it back to the dealership and without an appointment esma took me in. This time they were able to pinpoint the situation and not only has my vehicle been perfect the last few days but esma once again discounted my service fees and the notion was greatly appreciated. I can truly say that esma bright and witty personality really made my experience a pleasant one and I literally was smiling all the way out the door. Great job! More

Mark and his team did an amazing job getting my car service and running like new. He was able to get me a loaner so my work schedule wasn’t interrupted. I’m completely satisfied with the work he and hi service and running like new. He was able to get me a loaner so my work schedule wasn’t interrupted. I’m completely satisfied with the work he and his team did. Thank you Mark More

Very courteous, very knowledgeable service coordinator kept me well informed as to what was happening with my vehicle kept me well informed as to what was happening with my vehicle More

I always receive outstanding service here. My service advisor, Courtney is fantastic. Katherine is wonderful and gets me in quickly snd efficiently. And my mechanic, Jonathan is such a great g My service advisor, Courtney is fantastic. Katherine is wonderful and gets me in quickly snd efficiently. And my mechanic, Jonathan is such a great guy!! A+++ More

Esma is warm, welcoming and professional! They didn’t try to push any service on me and job got done in a timely manner. Highly recommended! They didn’t try to push any service on me and job got done in a timely manner. Highly recommended! More

Always professional and on time! Thank You Audi Meadowlands for take care of my Audi Meadowlands for take care of my Audi More

Courtney has been exception in providing the stellar service I have come to expect from Audi Medowlands over last 10 years. I feel confident driving my Audi as I know I have Courtney as my PIT chief! Th service I have come to expect from Audi Medowlands over last 10 years. I feel confident driving my Audi as I know I have Courtney as my PIT chief! Thank you! More

They always do a good job. You are told in advance an approximate time for the work being performed. They complete within that window so you can plan your day. Great place. You are told in advance an approximate time for the work being performed. They complete within that window so you can plan your day. Great place. More

Excellent customer service and turnaround with the service ! Expectations were beyond in addition very friendly and welcoming service ! Expectations were beyond in addition very friendly and welcoming More

I can’t say enough about how pleased we were with the service dept at Audi Meadowlands! Esma was truly a pleasure to deal with. We were taking a road trip from Boston to Charleston SC. On Saturday as w service dept at Audi Meadowlands! Esma was truly a pleasure to deal with. We were taking a road trip from Boston to Charleston SC. On Saturday as we were driving through NJ we got a nail in a tire on my Q3. Long story short we had no luck getting a new tire on Saturday. We had to stay in NJ for 2 nights until we could get to an Audi dealer. Thankfully we chose the right one! Esma and the entire team were so friendly and kind to us. They were able to locate a tire and installed it in less time than we originally expected. They were so professional!! We’ve had a lot of experience at Audi service in the Boston area BUT nothing like this. Needless to say the road trip to Charleston is off BUT we ended up having a nice weekend in NJ after all. Side note we were traveling with our Australian Labradoodle, Kenzie and everyone at the dealership we’re so good to her. More