Audi Meadowlands - Service Center

Car broke down, I had to arrange for towing (they did not help with that; years ago at a Mini dealership they had arranged for towing), they made me then wait for 4 days for a technician to even look at the help with that; years ago at a Mini dealership they had arranged for towing), they made me then wait for 4 days for a technician to even look at the car, then it took 4 days to diagnose and fix the car (replace the starter motor). To me, that’s too long for. Premium brand. No loaners available, to boot. Also, they did the upgrade from 3g to 4g (they did that without any delays, so that’s positive), and 3 days later the Audi app gives me an error that the 4g thing disconnected. Oh well. I’m not going to bother to get that fixed, too much of a hassle. More

The service is good, most times they will clean the car. Have loaner car to facilitate services that takes more than 1 day. Overall good experience. Have loaner car to facilitate services that takes more than 1 day. Overall good experience. More

The intake process was excellent. Great energy and friendliness from the front desk people. Work was well done. Great energy and friendliness from the front desk people. Work was well done. More

It has been around 4 years and I am getting great service with kind agents with kind agents More

I have a very pleasant experience while I had my Audi Q5 in for service. Very nice people in for service. Very nice people More

Ama Batca is a great service advisor and as well as friendly & helpful. My car is completed service as my expectation friendly & helpful. My car is completed service as my expectation More

I recently had my car serviced at Audi Meadowlands. Mark Terry was exceptionally help on resolving all the issues that arose during and after my service. Thank You Terry. Mark Terry was exceptionally help on resolving all the issues that arose during and after my service. Thank You Terry. More

Had a tire damaged by a pothole. Courtney scheduled my car within 2 days to get a new tire. Always accommodating and helpful. Courtney scheduled my car within 2 days to get a new tire. Always accommodating and helpful. More

The staff was always very nice and accommodating. Always had a nice loaner car when needed Always had a nice loaner car when needed More

Servicing my car at Audi Meadowlands is always such a pleasant experience. I have faith in their competence and thoroughness. Esema is a wonderful agent and goes above and beyond. pleasant experience. I have faith in their competence and thoroughness. Esema is a wonderful agent and goes above and beyond. More