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Audi Meadowlands - Service Center

Secaucus, NJ

4.1
888 Reviews

888 Reviews of Audi Meadowlands - Service Center

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March 18, 2023

poor service ,nasty people working in you store, and very unprofessional employees, working whith you More

by JUANC.JARUFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Vanderberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercedes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Pooler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reputation Management, Christopher Almanzar
March 17, 2023

My car was slightly damaged by a valet at a hotel in DC. I asked the service department for the name of a good body shop. They supposedly sent a picture of the damage to a body shop but I never heard back More

by lgbeckerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2023

Excellent service. ..Vincent was amazing from the moment I opened the door. He explained everything and went above and beyond to ensure my satisfaction. The ladies in th More

by CHANIMA.ODOMS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Vanderberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Almanzar
March 15, 2023

Couldn’t get pick up and drop from dealer. For an expensive car dealership this is necessary. More

by AMEETKUMARNAIK16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Pooler
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

Fast & efficient survive always dealt with with a smile my the advisor, i would recommend. More

by CFAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Vanderberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Almanzar
February 27, 2023

The price quoted and charged was much higher then the next nearest Audi dealer and for no apparent reason More

by SUSAN34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Munoz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

SUSAN34 responded

The price quoted and charged was much higher then the next nearest Audi dealer and for no apparent reason. There were services suggested that were unnecessary

February 24, 2023

I recently had the pleasure of experiencing the exceptional service provided by Courtney and her team. I am continually impressed with their professionalism and dedication to their customers. Fr More

by ELAINE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Vanderberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Almanzar
February 23, 2023

Top level, best in class. cannot speak highly enough. Don't change anything. Could not be better. Thank you More

by GW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn Tedesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2023

Always a positive experience with Audi Meadowlands, they keep you informed with video and conversation what is going on and approximate time frame. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2023

Everyone was friendly, even though we arrived right before closing. I was still allowed to test drive a car and no one pressured me to buy right away. Happy with the transaction! More

by cc1961
Recommend Dealer
Yes
Employees Worked With
Aaron
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