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Audi Meadowlands - Service Center

Secaucus, NJ

4.1
888 Reviews

888 Reviews of Audi Meadowlands - Service Center

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July 19, 2023

Absolutely terrible communication and customer service. They don’t care about your vehicle nor any issues you have with the car you bought from them. More

by Nd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Pooler
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Courtney makes scheduling appointments super easy and has a deep understanding of the vehicle and any issues that may exist. She’s a pleasure to deal with. More

by Bob b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Without a doubt best in class. My compliments. Which I say each time I visit. Do not change anything. Most, accommodating, professional and courteous team. This was a special reque More

by GW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry, Catherine and individual that took apart car.
July 04, 2023

Nice service at the center , staff very friendly and supportive. Very professional in handling the car More

by RAIBIOTECH
Recommend Dealer
Yes
Employees Worked With
Courtney Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

He hung up on me after I did not go with his recommendation. Not very nice. More

by UJI_K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Service was competent. The Service Rep. Dimitri was excellent. The tire replacement and allignment were overpriced. I went elsewhere saving $400 for the same tires. More

by TJB0955
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dimitri
June 22, 2023

Not worth going. No one responds. Customer service reps have no manners to talk if trying to get status of car. if it was possible to give a review below 1 star i wou More

by VS
Recommend Dealer
No
Employees Worked With
Bill Vanderberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Pooler
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

The service was fine, the only concern was that I didn't received any information about the inspection by email or text. More

by NY1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

It’s always a production to get a loaner and I don’t appreciate being told there’s no possible way and suddenly when I speak to someone in power, there’s a car available the next day. Integrity is a bar More

by JTALERICO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Vanderberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Munoz
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Apt was on time, loaner was ready, work done same day, car was washed, great service More

by mschwarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetri was great
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