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888 Reviews of Audi Meadowlands - Service Center
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October 14, 2024
I was experiencing an oil leak back in May 2024, I had it repaired at Audi Meadowlands. Fast forward to October, having a similar leak issue. Keep in mind I was told there is a 1 year warranty on repairs. repaired at Audi Meadowlands. Fast forward to October, having a similar leak issue. Keep in mind I was told there is a 1 year warranty on repairs. Went back to the dealership today for inspection. I was told the previous repair was intact but would require a $500 clean up fee to diagnosis where the "new" leak is coming from. I find it suspicious that they can quickly rule out their previous repair YET they need to charge me $500 to even start to locate the "new" leak. Recently this dealership has gone way downhill, not sure if its cause of new ownership. I had to fight and claw to get reimbursed for a tow that was caused by faulty work back in June. I find it very difficult to find the truth in what they are selling...i mean recommending. I would absolutely stay away from working with them, the staff isnt ethical or trustworthy. their intention is to upsell services at all costs. this is not the type of business i want to deal with. More
by kyungrkim
Employees Worked With
September 20, 2024
I highly recommend both Aaron & George at Meadowlands Audi. They are great people and super friendly. Audi. They are great people and super friendly. More
by kyleyoo
August 16, 2024
I have been chasing the manager for months on reimbursement for a tow that was caused to faulty repair. they claim a change in management for the delay, yet no one has contacted me with a timeli reimbursement for a tow that was caused to faulty repair. they claim a change in management for the delay, yet no one has contacted me with a timeline or resolution. Courtney, the service manager is zero help. More
by kyungrkim
July 09, 2024
I expect the new ownership must perform better in all aspects. It has great personnel resources. aspects. It has great personnel resources. More
by Hearn Chun
June 21, 2024
I bought an A7 2020 from this dealership and soon after driving the vehicle, I started to experience issues with the ride height. Although I had a good experience with service advisor Dimitriy and sales re driving the vehicle, I started to experience issues with the ride height. Although I had a good experience with service advisor Dimitriy and sales rep Bionelky (both are friendly and try to help), this dealership and the head of the workshop do not care about addressing serious technical issues with the vehicles. I struggled with an issue with my A7 around the ride height of the vehicle. The dealership said that everything was within spec, without showing me proof and measurements compared to the Audi A7 spec sheets. Only when taking the vehicle to Audi in Flemington, my issue got addressed. The Flemington team found that the shock absorber was leaking and therefore the ride height was out of spec. All was replaced under warranty. Try and stay away from this dealership if you care about the longevity of your vehicle. Happy to provide further proof to the dealership or other customers in the hope there will be change. More
by 991.1 2014
Verified CustomerJune 15, 2024
I bought my car from this dealership and the service department is absolutely abysmal. I will never return. Vincent was inattentive. department is absolutely abysmal. I will never return. Vincent was inattentive. More
by KSMITH10245
Employees Worked With
Other Employees :
Reputation Management
June 13, 2024
I came 3 times to fix my Rim , dealer messed up my rim, even after 3 times came in the work you guy’s did it is not satisfied , what to do? even after 3 times came in the work you guy’s did it is not satisfied , what to do? More
by atulrathod06
Employees Worked With
June 11, 2024
Very trustworthy customer service. from Marilyn Tedesco, we doing business with her for more than 20 years, she was very knowledgeable about our issue and she was able to get it fixed v from Marilyn Tedesco, we doing business with her for more than 20 years, she was very knowledgeable about our issue and she was able to get it fixed very quickly. More
by NY1026
Employees Worked With
June 10, 2024
The dealership was very friendly & courteous to me. They were prompt & on top of their game. They were prompt & on top of their game. More
by kex68
Employees Worked With
June 08, 2024
I waited for nearly 4 hours till everything fixed. But now I feel better I feel safe But now I feel better I feel safe More
by masuchiyaeko
